Trying to get into my account.

2 postsstarted by gngatungane 927 viewsoriginal topic

New Member
#1
Hi There,

Trying to sign in my account say there is error page not be found.
Community Moderators
#2
That's an unusual symptom. What URL are you using to start the login process? If that's wrong, that would explain the symptoms. I'm signed in at the moment, so I can't give you the general-purpose sign-in URL right now.

The read-me-first announcement thread at the top of the Church Account forum has solutions to most Church Account problems: https://tech.churchofjesuschrist.org/fo ... hp?t=30383

Trying again after waiting a couple of hours might help if the problem was a momentary server issue. Clearing your browser's cache and deleting relevant cookies might help if the infamous cookie problem is in play. Trying a different computer/device and/or browser could help find a solution.

If the problem is with your account, if nothing else solves it, ask your ward/branch clerk for the contact information for the Global Services Department.