Tech Forum Archive

Out of unit designation incorrect

3 postsstarted by zoolakis 1,792 viewsoriginal topic

zoolakis
New Member
#1
We have a member of our ward that received fast offering help. We have a notification that says the member is out of unit. We pulled her name from the ward member drop down menu. Last month's financial review showed this as an item to review. I re-entered her name and pulled the name again from the ward member drop down menu. This month we again have her payment as an out of ward recipient. Any ideas of how to fix this?
garystroble
Senior Member
#2
zoolakis wrote: Mon Sep 05, 2022 12:13 pm We have a member of our ward that received fast offering help. We have a notification that says the member is out of unit. We pulled her name from the ward member drop down menu. Last month's financial review showed this as an item to review. I re-entered her name and pulled the name again from the ward member drop down menu. This month we again have her payment as an out of ward recipient. Any ideas of how to fix this?
Sounds like you should contact the Global Service Center on this one.
russellhltn
Community Administrator
#3
Is there any chance she's a out-of-unit member of your ward? That drop-down list many not limit to just current members. You may want to check her membership record.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.