Ability to see own status of Youth Protection training

45 postsstarted by kathrynkindall 45,832 viewsoriginal topic

New Member
#1
I cannot find anywhere that a member can see their own status of when they last took the Protecting Children and Youth training. I know this is available to leadership in LCR but often, by the time a member is told about the need for doing the training again, it's past due and it makes the member feel bad or pressured. If this could show up as part of our personal profile with the dates, it would be so helpful.
Senior Member
#2
kathrynkindall wrote: Thu Aug 11, 2022 9:26 am I cannot find anywhere that a member can see their own status of when they last took the Protecting Children and Youth training. I know this is available to leadership in LCR but often, by the time a member is told about the need for doing the training again, it's past due and it makes the member feel bad or pressured. If this could show up as part of our personal profile with the dates, it would be so helpful.
The members whose protection training is expiring are supposed to get an email from the Church 30 days before the training expires. Unfortunately some emails are not coming through from the Church currently about a variety of subjects. The bishop and ward clerk can see whose training is expiring soon and they should also be alerting them.

You have a very good idea, suggest you submit it on the protection training web site where it says contact us, so that the decisions makers can see the feedback.
#3
I agree that each member should be able to see when their youth protection training is expiring. We have access to our temple recommends when they expire. You can’t even print out a completion certificate for youth training. If you are asked to sub in Primary and you accept and then you find out aren’t up to date on Youth Protection it is embarrassing.
Senior Member
#4
A note about the report:
From what I can see, the "Protecting Children and Youth Training" report that the Bishopric can access, is limited to those with callings in the following organizations: Bishopric, Elders Quorum, Relief Society, Aaronic Priesthood Quorums, Young Women, Sunday School, and Primary.

I am uncertain if there is any way to find out if a member who is not called to one of those positions, has their training up-to-date. At least for us, it seems like the report is not including anyone with other callings (for example Music Leader, Family History Specialist, etc), or somebody with no current calling. Just to set expectations for anybody whose Primary organization is requiring training completion in order to be used as a random substitute, for some members this info might not be accessible, and Bishoprics might not be able to alert members to any pending expirations.

Of course if this isn't true, hopefully somebody corrects me!
Community Moderators
#5
BrianEdwards wrote: Wed Nov 02, 2022 3:33 pm
I believe what you have said is true. But there are now several states that require training for anyone working with children and/or youth, including substitutes, and it is becoming more important that there be a way for leaders to know for certain what the training status is for a member.

At this point, I would be keeping local records if I were one of those leaders.
Community Moderators
#6
BrianEdwards wrote: Wed Nov 02, 2022 3:33 pm A note about the report:
From what I can see, the "Protecting Children and Youth Training" report that the Bishopric can access, is limited to those with callings in the following organizations: Bishopric, Elders Quorum, Relief Society, Aaronic Priesthood Quorums, Young Women, Sunday School, and Primary.
From my personal questioning of organization leaders in my ward and the Access Table, the bishopric, executive secretary, and ward clerk are the only ones in a ward who can view the report.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#7
Clarification (looking back, I wasn't clear what I was referring to):
I meant that the report only lists those with current callings in those organizations. So as you state the Bishopric+ (Bishop/Counselors/ExecSec/Clerk) indeed are the only ones who can view it, and the members who will appear in the report is limited and will not be the entire congregation.
Community Moderators
#8
BrianEdwards wrote: Thu Nov 03, 2022 2:53 am So as you state the Bishopric+ (Bishop/Counselors/ExecSec/Clerk) indeed are the only ones who can view it, and the members who will appear in the report is limited and will not be the entire congregation.
It appears that the temple can see this information, perhaps because the set-apart ordinance workers are loaded in the system. Having completed youth protection training is now expected for temple workers who are assigned to the baptistry.
New Member
#9
Why is this even an issue? I have more than 20 years of professional IT experience, and I am sure tens of thousands of my fellow brethren have these skills as well. Do you need help adding this feature to the site? It is very frustrating not being able to view this information and keep ourselves trained. I serve in multiple callings that need this training, and was informed today that mine had expired by a member of the Primary Presidency. Let's get this fixed, please!
New Member
#10
kathrynkindall wrote:
> I cannot find anywhere that a member can see their own status of when they
> last took the Protecting Children and Youth training. I know this is
> available to leadership in LCR but often, by the time a member is told
> about the need for doing the training again, it's past due and it makes the
> member feel bad or pressured. If this could show up as part of our personal
> profile with the dates, it would be so helpful.

Thank you Sister Kindall! I 100% agree! Being several years into this new Church protocol, there is no excuse that it is not available on the member's profile.
Community Administrator
#11
dainon wrote: Sun Feb 05, 2023 1:10 pm Let's get this fixed, please!
To whom are you addressing this? This forum is primarily user-to-user.

The developers do not work on what they desire. They act under the direction of the church leadership who signs their paychecks. This needs to be taken up with church leadership.

You can do that by using the feedback link on the web pages, or by asking your stake president to take it up with his coordinating council.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#12
[[EDIT]] I saw that russelhltn posted a similar response at the same time I did, so mine is essentially a duplicate
Do you need help adding this feature to the site?
Just to set expectations, this Forum is primarily a member-to-member help forum, and not a place for Feedback or Functionality Requests. Another reality is that from what we understand, the Church's IT department is not as large as many expect, and Church leadership sets their development priorities based on factors they judge (which may or may not align with our priorities as users!). You will find that many of the issues raised here on the Forum are items that we all struggle with as well, but the place to submit your feedback is through the standard Feedback mechanism (the link at the bottom of most every page on the Church website). That is the way to get in contact with the Church's decision-makers.

For now the best interim solution I can think of is to express this to your Bishop, and request that he ensure all ward members are aware of their status and alerted a few months before it expires. Obviously not ideal and more effort is required, but it would at least be a workaround until whenever the functionality is added.
New Member
#13
russellhltn wrote:
> [quote=dainon post_id=239607 time=1675627851 user_id=717437]
> Let's get this fixed, please!
> [/quote]
>
> To whom are you addressing this? This forum is primarily user-to-user.
>
> The developers do not work on what they desire. They act under the
> direction of the church leadership who signs their paychecks. This needs to
> be taken up with church leadership.
>
> You can do that by using the feedback link on the web pages, or by asking
> your stake president to take it up with his coordinating council.


Might I suggest you remove the subdomain 'tech' from the site and call it something more akin to what it really is then? As an IT professional and a Stake Technology specialist, to me, it appears the subdomain on the official church domain is misleading.

Being that you two are moderators on a church owned site, I am quite confident you can get some feedback to the official church IT department. Especially knowing that sending feedback up the Bishop channel is a dead end.

My offer still stands. I am willing to do some development for free, as would be the case for many of the peers in my circle of influence in the name of protecting children and keeping members advised of their status.
Senior Member
#14
My offer still stands...
Throughout the years I have seen many Forum members who have offered similar free help, and nothing has ever come of that. My impression (with zero knowledge) is that the Church has purposefully organized its development efforts the way they currently are set up, and that regardless of how many experienced developers are willing to engage for free, the "decision-makers" have determined that a closed-house effort is their choice. Lots of guesses as to why, but the end result is that unfortunately you, and the many other church members with experience and availability, won't be able to participate.

Others on the Forum might have ideas about where you might try contacting somebody in Church IT, but I expect that posts here on the Forum are unlikely to connect you with anyone. Our moderators can speak for themselves, but I don't believe they have any special abilities beyond standard Forum mod stuff.
Senior Member
#15
BrianEdwards wrote: Sat Feb 25, 2023 6:21 pm regardless of how many experienced developers are willing to engage for free, the "decision-makers" have determined that a closed-house effort is their choice.
Quite a few years ago the church did make an attempt to use volunteer effort. I assisted as a project manager and developer on one such project and was involved in one other as well. But in the end it didn't work out. I can't say all the reasons.

I think part of it was the unreliability of the availability of most volunteers. I know that the number of hours I was able to volunteer varied greatly from week to week. That makes planning hard.

Another is the sensitivity of the data that most of these applications need to access. One of the projects I worked on was specifically to develop a fake membership database for development and testing but it's really a very large and difficult problem and the database never became really viable.

And finally there were disagreements from some developers with the direction the church wanted to take with some applications. In a few cases there were hard feelings. I think there was concern that this effort was resulting in contention.

None of that is official and is just my personal observations and opinions. But the church did make an attempt and then slowly backed off until almost all development (except some development and testing of the Gospel Library on some platforms) is done in-house.
New Member
#16
Is there a glitch in the system saying a member is due when they are not. Bishopric Counselor approached me and asked me to complete the training. I looked at his paper and it said the last time I did my training was Aug 2022. The training is supposed to last 3 years.
New Member
#17
I don't have a calling that requires me to take the training, but I was asked to be a driver/chaperone for our stake youth conference. I completed the training and like others said, you don't get a completion certificate or any proof. When my bishop ran his report, to send to the stake, I don't appear on the list because I'm not called to serve the youth. I am going to retake the training and do a screen print. No matter the reason you take the training you should get some form of proof that you, the taker, can see.
New Member
#18
Where can I see the date I completed the Youth Protection Training. When my temple president asks if I have completed this training, I have to go to my bishop or ward clerk and ask them for a document showing my completion. The system should permit the completion date to appear on my member profile and permit the printing of a certificate of some type that I can give to my temple presidency to confirm I completed the training. Having the bishop in the loop is unnecessary.

Please advise when this training will appear on my profile. Thanks.
Community Moderators
#19
cheriemason1 wrote: Sun Jul 16, 2023 9:39 pm Where can I see the date I completed the Youth Protection Training.
That is not currently possible. Only the bishopric, executive secretary, and ward clerks with membership permissions have access to the training report.
cheriemason1 wrote: Sun Jul 16, 2023 9:39 pm Please advise when this training will appear on my profile. Thanks.
The forum is user-to-user discussion and self help. Those who make the decisions for making such things happen do not visit the forums. This is an often discussed need capability. And it makes sense to a number of forum users. You can make your suggestion using the feedback link found at the bottom of most churchofjesuschrist.org web pages. Do not expect to get a personal answer. If you get a response it will most likely be an automated message that your feedback has been received.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Moderators
#20
cheriemason1 wrote: Sun Jul 16, 2023 9:39 pm Where can I see the date I completed the Youth Protection Training.
As a temple worker, you should be able to go to the Temple Information System Worker Portal, click on the three-bar expanded dropdown menu at the top left of the page, and select Profile and Preferences. On that page you should see the status of your Protecting Children and Youth Training. If you have completed it, the expiration date will be shown.

The temple will be able to see the same information.
Senior Member
#21
Ahh... so it is just that easy to make it available under your profile :)
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
New Member
#22
PLEASE add the ability for members to see their own status on youth protection training! There is surely no good reason (is there?) for a member to not be able see their OWN status. Having your name show up on the bishop’s list (especially when it is then discussed in ward council and leadership is then dispatched to tell you) feels like being on a “naughty list”. Most members would take action without this kind of embarrassment if there was a way to know. It is rather heavy handed to have the ward leadership, in effect, calling people out this way. Yes, I know that’s not what was intended. But I’m seeing this happen in real time. There has to be a better way.
Senior Member
#23
DLMcIntire wrote: Sat Aug 12, 2023 10:53 pm PLEASE add the ability for members to see their own status on youth protection training!
If you have read very many threads on this forum, you likely know that no one here can act on your request. If hurt feelings have resulted from members not being able to see their own youth protection training status, perhaps this would be a good topic for your Stake President to bring up in his coordinating council. Specific details would probably be useful for him.
New Member
#24
At least for seeing others status as a Bishopric member (when they are not in a calling that expects it), we've just created a new "calling" called "Child and Youth Protection Status" as a custom calling under Primary which adds them to the LCR report. This helps for us sharing with Primary when they want to call substitutes.
New Member
#25
Edited 1 time, last by jdlessley on . Reason: removed name to protect the privacy of a member
[name removed]: Status of Youth Protection Training
Community Moderators
#26
kkporter wrote: Tue Jan 16, 2024 3:15 pm [name removed]: Status of Youth Protection Training
You'll need to get that from your ward clerk. No one here has access to that information.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#27
please I need to do my training this week due to my assignment as an ordinance worker and a primary teacher..

Thank you

eLENI iLI
Community Moderators
#28
EUili wrote: Wed Jan 31, 2024 6:10 pm please I need to do my training this week due to my assignment as an ordinance worker and a primary teacher..
This is a user-to-user discussion forum. Nobody here can help you directly.
Community Administrator
#29
EUili wrote: Wed Jan 31, 2024 6:10 pm please I need to do my training this week due to my assignment as an ordinance worker and a primary teacher..
If you go to the church's main web page and do a search for "Youth Protection training", you should be able to find it.

Make sure you are logged in and perhaps take a screenshot when you get to the "You passed" page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#30
EUili wrote: Wed Jan 31, 2024 6:10 pm please I need to do my training this week due to my assignment as an ordinance worker and a primary teacher..
Go to the Resources menu (grid of nine square dots icon) and click the All Resources button. Then either scroll down the list until you come to Protect Children and Youth or enter "protecting children and youth" in the text search box. Click the Protect Children and Youth link and then click the Click here for training link.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
#31
I have a bus. I drive for other wards and stakes. I need to be able to show Youth Protection when asked. In the Boy Scouting Program, I am able to look up all of my own trainings. (Safe Boating, Hiking, Hazardous Weather, Safe Swimming, and so on.) I am able to print out of my training certificates with the dates taken and expiration dates. I am now in a new ward without a current calling that requires Church Youth Protection.

How do I Show my unexpired church youth protect to those other stake and ward leaders?
Senior Member
#32
DavidCarrollSmith1953 wrote: Wed Mar 27, 2024 9:41 am I have a bus. I drive for other wards and stakes. I need to be able to show Youth Protection when asked. In the Boy Scouting Program, I am able to look up all of my own trainings. (Safe Boating, Hiking, Hazardous Weather, Safe Swimming, and so on.) I am able to print out of my training certificates with the dates taken and expiration dates. I am now in a new ward without a current calling that requires Church Youth Protection.

How do I Show my unexpired church youth protect to those other stake and ward leaders?
The last time I took the training, I was given the option to download or print a certificate. I don't know if you can do so after exiting the training. If not, you may need to take it again to get the certificate - fortunately retaking it is not terribly time consuming. If I needed a certificate, I would just retake it to get one. I think your bishop and clerk can see training status (likely not a certificate) and they may be able to provide something you could use.
Senior Member
#33
I just re-took the training myself on my phone (via the website, not Tools or GL), it states it will take 30 minutes, and was a bit under that. At the end, no certificate was available. But I did get an email immediately upon finishing, which I suppose one could print out and use for verification.

The email states my training is good for 3 years, and includes a date-stamp. So that's at least something quasi-official, in lieu of a certificate.
New Member
#34
Is my youth protection training still current?
Community Moderators
#35
ChristeeRay wrote: Sun Jan 12, 2025 1:03 pm Is my youth protection training still current?
Nobody else here can answer that question. This is a user-to-user discussion forum, not a staffed help/request/support channel. If you cannot see your status in your Church Account profile, you might try asking your ward clerk.
New Member
#36
As Temple Workers, you can now look under "Profiles and Preferences" in the Temple Worker portal and see when your Youth Protection status ends. Not sure when that started or if it's entirely new.
Community Moderators
#37
pryzm wrote: Tue Mar 18, 2025 8:54 pm Not sure when that started or if it's entirely new.
I think it has been around about a year or so, when they first asked all temple workers to take the training.
Senior Member
#38
pryzm wrote: Tue Mar 18, 2025 8:54 pm As Temple Workers, you can now look under "Profiles and Preferences" in the Temple Worker portal and see when your Youth Protection status ends. Not sure when that started or if it's entirely new.
I was going to find this thread and comment that as a newly added Temple Worker I could see my youth protection dates - So it's available easily enough - it's a desire thing - what we have here is no department wants to give up their rotation to add something to the Tools App to get our Youth Protection dates. So members still have to worry about being put on some naughty list that is then 'followed up' on without them even being notified - We do this with TR, simple enough to add the Youth Protection. BTW, it's my personal opinion that it should just be required if you have a TR anyway.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
Community Moderators
#39
Sometime in the past couple of months the availability of members to view their own protecting children and youth training has been added to their "My Home" page on the Church website. The "Youth Protection Training" tile is in the column on the right side of the page. The tile shows your training status, the last completed date, the renewal date, a Start Training button, and a "Learn More".

I am not certain whether this tile is available to all members, if it is limited to just adult members, or any other limited list of members. I do not have a calling that puts me on the current training report but I have the tile on My Home page.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#40
One of the (many) nice things about this addition, is that now a member can use their phone to show proof of training status. Although I don't believe (and if I'm wrong, I'm certain I'll be corrected) that there's anything in Tools yet, you can use a browser on your phone to load your home page on the church website, which then shows your status. So if I was asked last-minute to show up to a stake youth event that required the adults to be trained, the stake leaders wouldn't have to go through my unit leaders to pull my status, I could simply show them when I arrive.
New Member
#41
As far as I'm aware, at least for members in Australia (and I'd be surprised if the US doesn't have it) we have a section under the profile tab called "Compliance and Training." From there you are able to access your protecting children training status. For Australia, additionally, you get to see both the church training and the country training.
Community Moderators
#42
Liamtheknight wrote: Fri Dec 12, 2025 2:04 pm As far as I'm aware, at least for members in Australia (and I'd be surprised if the US doesn't have it) we have a section under the profile tab called "Compliance and Training."
I presume you are talking about the Church Account profile section. As of today, the U.S. does not have the feature you describe. There are states in the U.S. that have certification requirements. Since I am not in one of those states I am not knowledgeable of how, or if, the members in those states have the state certification data displayed in their Church Account.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#43
jdlessley wrote: Fri Dec 12, 2025 4:09 pm I presume you are talking about the Church Account profile section. As of today, the U.S. does not have the feature you describe. There are states in the U.S. that have certification requirements. Since I am not in one of those states I am not knowledgeable of how, or if, the members in those states have the state certification data displayed in their Church Account.
Sorry correction, it is not on the church website. It's in the LDS tools app
Member
#44
I have a Youth Protection Training tile on https://www.churchofjesuschrist.org/my-home?lang=eng (I am in Utah)
For me it's in the right column near the bottom.
There are 11 types of people. Those who understand Gray Code and those that don't.
Community Administrator
#45
kd7mha wrote: Sun Jan 25, 2026 6:53 am I have a Youth Protection Training tile on https://www.churchofjesuschrist.org/my-home?lang=eng (I am in Utah)
For me it's in the right column near the bottom.
I'm not in Utah, and I don't have a calling that requires it, but I see it as well.

One oddity, I initially saw something that indicated I needed to login to see thing despite the banner indicating I was logged in.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.