Cannot enter the Finance section in LCR

2 postsstarted by david.jackson 2022-07-29 17:46 UTC1,154 viewsoriginal topic

New Member

#1
2022-07-29 17:46 UTC

Counselor in bishopric in our stake logs into LCR. When he tries to enter the Finance section, he gets the "spooling" circle continuously. The system never allows him in the Finance section.
Any thoughts on how to fix that? We have "released" him and then re-entered him many times with the same result. Thanks.

russellhltn

Community Administrator

#2
2022-07-29 19:25 UTC

david.jackson wrote: Fri Jul 29, 2022 11:46 am We have "released" him and then re-entered him many times with the same result.

That's unlikely to help. It can take up to 24 hours for rights to catch up with calling changes.

I'd suggest trying incognito/private mode in the browser. Church websites have issues with cookie buildup that can cause all kinds of problems.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.