Tall Embark not opening

14 postsstarted by joangoss 12,209 viewsoriginal topic

New Member
#1
My Tall Embark program won't open on my computer. It opens on my husband's computer just fine, but on my computer, it tries to open, then says site not responding.
Community Administrator
#2
Assuming this is a web page, try using incognito mode. Church websites have an issue with cookies that can cause all kinds of strange problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#3
It appears to be a 3rd party app used by the church to help missionaries learn a foreign language (https://play.google.com/store/apps/deta ... n_US&gl=US).

Here is the "contact us" page on the developer's website for support issues: https://tallenglish.com/blog/index.php/contact-us/
New Member
#4
I have downloaded the application Tall Embark on my phone and the app hasn’t opened once. When I click on the app it just sits on the “Tall Embark” screen and doesn’t move no matter how long I keep my phone open. I tried downloading the app on my moms phone and it worked instantly. Didn’t know if I need to update something or try opening the app another way.
New Member
#5
Contact the developer using the link above.

Other than that, is your Android OS up to date? Older phones might not support the Android OS needed to support the app. Did you turn your phone all the way off and turn it back on?
New Member
#6
Same problem. Goes to the TallEmbark Home Screen and then just sits there. I’ve tried everything suggested I this thread including trying to contact the developer.
I’ve uninstalled the app and reinstalled it. I’ve downloaded the latest update on my iPhone.
It worked fine when I first installed it last year but then after several months of not using it, wouldn’t open.
Community Administrator
#7
KRob wrote: Fri Sep 20, 2024 5:41 pm It worked fine when I first installed it last year but then after several months of not using it, wouldn’t open.
I don't know the details of the process for when it's used, but I'd expect that either your status changed, or by not using it for several months you lost access. I'd go back to whoever said you could use it and see if it can be fixed on their end.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#8
I loved the old embark app, and used it every day. When I downloaded the new version, I could put in my username and password but an error message came up when I got to the verification page. I’ve tried deleting and reinstalling the app multiple times and try logging in everyday but the problem has persisted.
Senior Member
#9
ariannedavies wrote: Mon Apr 21, 2025 11:50 am I loved the old embark app, and used it every day. When I downloaded the new version, I could put in my username and password but an error message came up when I got to the verification page. I’ve tried deleting and reinstalling the app multiple times and try logging in everyday but the problem has persisted.
You will need to reach out to the developers for assistance. Tall Embark is not a church app. See an earlier post in this thread for their contact us page.
Community Moderators
#10
TALL Embark is now an official Church app, distributed under the Church's name in the App Store and Google Play Store:
iOS: https://apps.apple.com/us/app/tall-embark/id6502469985
Android: https://play.google.com/store/apps/details?id=org.churchofjesuschrist.mw.embark&hl=en_US
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Senior Member
#11
sbradshaw wrote: Thu Apr 24, 2025 11:28 am TALL Embark is now an official Church app, distributed under the Church's name in the App Store and Google Play Store:
iOS: https://apps.apple.com/us/app/tall-embark/id6502469985
Android: https://play.google.com/store/apps/details?id=org.churchofjesuschrist.mw.embark&hl=en_US
Thanks for the update
New Member
#12
Now that it is an official church app, is there someone else that I need to reach out to for assistance? My app is still not letting me login.
Senior Member
#13
A search on the church site led to this page that has information on reporting problems:
https://www.churchofjesuschrist.org/stu ... ang=eng#p1
New Member
#14
Hello my Tall Embark app isn’t loading the app won’t open or sometimes it won’t load.

Thankyou