Unable to access leader and clerk resources

5 postsstarted by lmdehart 1,470 viewsoriginal topic

New Member
#1
I am a RS counselor, and until last week I was able to access Reports for the sake of attendance taking and Ministering assignments and such. I can no longer access them on Tools app or the website.
Community Administrator
#2
Check with the clerk to make sure you're still in that calling.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#3
Another idea would be -- if you have two callings, perhaps when you log in, for some reason it is now defaulting to the "other calling". I cannot remember the details, but there is a way to switch between your callings which would then allow you to access those features.
Community Moderators
#4
BrianEdwards wrote: Wed Jul 13, 2022 12:03 pm . . . there is a way to switch between your callings which would then allow you to access those features.
There is normally a drop down menu near the top of the page.
Community Moderators
#5
Do you happen to have a church account other than "lmdehart". This one is not registered with your MRN and won't have access to your callings.
So we can better help you, please edit your Profile to include your general location.