evogeler wrote: Mon Jul 04, 2022 5:03 pm
We're trying to get them limited use recommends for a temple trip tomorrow, but they've simply . . . vanished.
It sounds as if their records have been moved out of the ward. If so, I believe there is a move out report that will tell you where they went.
The quickest fix for the moment if you really need recommends tomorrow is to request their records back into your ward and then issue the recommends. You will also find out where the records were returned from if you do that.
I wonder if their records are in a nearby young single adult ward. I also wonder why they do not already have recommends. They would still be valid even if the records were moved out of your ward. Although I can see where they may have just expired due to the recent birthdays.