Quarterly report from previous quarter bug

Today, last day of this quarter ending 6/30/22, the following showed up when I clicked on the quarterly report:

"The number of ministering interviews recorded has changed since this report was submitted. To update the report with the new values, click Update.

Ministering sister companionships interviewed
23 / 28"

And then it wanted me to click to update the numbers of this statistic from the quarterly report for the quarter ending 3/31/22. Problem is, the numbers did not actually change, the number was 25/28 and that was the number in the quarterly report and it was right. What is happening is that the software has factored out the ministering sisters who moved out of the ward in the April-June quarter and now it wants to go backwards in time and pretend their interviews done in the previous quarter did not happen. I am not going to click to update. I have called the GSC on this and have also at their suggestions submitted feedback and also let our Bishop know so that he can forward to the Stake President for discussion in the Coordinating Council. The Church wants accurate statistics. This glitch will smash accuracy very nicely.

Now it says this and wants me to click to update (what the heck):

"The number of ministering interviews recorded has changed since this report was submitted. To update the report with the new values, click Update.

Ministering brother companionships interviewed
/ 20
Ministering sister companionships interviewed
/ 30"

I do not know, but I wonder if you will be able to complete the next quarterly report without accepting the previous one. I agree that you should not have to "accept" the last report if you did not make the changes.

I think recent changes to the computer system may be getting in the way, but I doubt that the GSC would be able to overcome them.

lajackson wrote: Fri Jul 01, 2022 10:50 am I do not know, but I wonder if you will be able to complete the next quarterly report without accepting the previous one. I agree that you should not have to "accept" the last report if you did not make the changes.

I think recent changes to the computer system may be getting in the way, but I doubt that the GSC would be able to overcome them.

I ignored the erroneous changes to the previous quarterly report, and was able after midnight MDT to complete the new quarterly report without a hitch.

I think the takeaway is that you can't file quarterly reports early. While there may be no more church meetings, membership records can transfer at anytime up to the very end.

I think garystroble was saying that the stats on the 1st quarter report, submitted in April, were changed, probably do to move in and outs, and that he was being asked to "resubmit" the report to account for the changes.

I suspect this was due to recent program changes. I am glad you were able to ignore them and go straight to the 2nd quarter report on which we begin working today.

Of course, if you do not get any budget money next quarter (based on the 1st quarter report) . . . [grin]

lajackson wrote: Fri Jul 01, 2022 1:07 pm I think garystroble was saying that the stats on the 1st quarter report, submitted in April, were changed, probably do to move in and outs, and that he was being asked to "resubmit" the report to account for the changes.

Yes, but that only happened when he "clicked on the quarterly report".

russellhltn wrote: Fri Jul 01, 2022 1:27 pm

lajackson wrote: Fri Jul 01, 2022 1:07 pm I think garystroble was saying that the stats on the 1st quarter report, submitted in April, were changed, probably do to move in and outs, and that he was being asked to "resubmit" the report to account for the changes.

Yes, but that only happened when he "clicked on the quarterly report".

I think what I posted was clear. Sorry it seems to have caused confusion.

Once the MDT date rolled to 1 July the problematic notice(s) regarding the 1st quarter quarterly report disappeared, so they were but a brief moment, and passed before me as if in a dream

russellhltn wrote: Fri Jul 01, 2022 11:45 am I think the takeaway is that you can't file quarterly reports early. While there may be no more church meetings, membership records can transfer at anytime up to the very end.

I was not trying to submit the quarterly report early. First of all that is impossible to do as the template does not exist yet, secondly, if you read what I posted earlier I said it went through fine after midnight Mountain Daylight Time. Nowhere did I indicate I was trying to submit the 2nd quarter report early.

garystroble wrote: Fri Jul 01, 2022 7:29 pm I was not trying to submit the quarterly report early.

Ok, but you did go into the Quarterly Report before the quarter was completely over. For whatever reason, the software didn't play along with whatever you were doing.

It's been pretty common in the past for stats to change with move in/move outs - even prior period stats caused by recent moves. I think there's a desire to know how the existing members are doing rather than how well "the ward" did.

russellhltn wrote: Fri Jul 01, 2022 7:46 pm

garystroble wrote: Fri Jul 01, 2022 7:29 pm I was not trying to submit the quarterly report early.

Ok, but you did go into the Quarterly Report before the quarter was completely over. For whatever reason, the software didn't play along with whatever you were doing.

It's been pretty common in the past for stats to change with move in/move outs - even prior period stats caused by recent moves. I think there's a desire to know how the existing members are doing rather than how well "the ward" did.

Let's get right to the point, I went into the quarterly report to prepare to hit refresh for the new quarter template to come up, which it did. I reject your notion that the problem I noticed was self inflicted. If programming is done correctly I never should have seen what I saw, either by blocking the previous quarter report from being entered at that late time, or some other programming means.

Your last sentence is pure conjecture in my humble opinion, do you have something you can reference me to on that? The data which was being attempted to change by the message was ministering interviews, since the interviews were done in the previous quarter in our ward, smashing that data does not help with your theory of trying to see how the existing members are doing, rather it does just the opposite.

At some point the programmers have to be accountable for their errors, rather than having folks on here run interference for them. That is what we teach about accountability as I recall.

garystroble wrote: Fri Jul 01, 2022 7:53 pm I reject your notion that the problem I noticed was self inflicted. If programming is done correctly I never should have seen what I saw, either by blocking the previous quarter report from being entered at that late time, or some other programming means.

"Self-inflicted" is far to strong for what I was saying. If it came across that way, I apologize. What I said was "I think the takeaway is that you can't file quarterly reports early." Certainly, on Thursday the 29th, class and sacrament attendance numbers are not going to change before the end of the month. I can understand the desire to input that "early". But clearly the software didn't cooperate.

I'm a firm believer in the Serenity Prayer ( Grant to us the serenity of mind to accept that which cannot be changed; courage to change that which can be changed, and wisdom to know the one from the other ). You can't fix this bug yourself. You can report the bug, and it may get fixed - in due time. Or, you can acknowledge that the software has quirks and just not go into quarterly report until the new quarter has started. Which plan do you have more control over? Which one will be the least frustrating until the bug gets fixed?

garystroble wrote: Fri Jul 01, 2022 7:53 pm Your last sentence is pure conjecture in my humble opinion, do you have something you can reference me to on that? The data which was being attempted to change by the message was ministering interviews, since the interviews were done in the previous quarter in our ward, smashing that data does not help with your theory of trying to see how the existing members are doing, rather it does just the opposite.

Here's a thread from the old HT/VT days where someone noticed past stats changing. You yourself noticed that the change appeared to correspond with a ministering sister moving out. It seems to keep cropping up. Can I point to anything in the handbook that explains it? No.

So, yes, it's conjecture. But it seems to fit the fact pattern. I do know that aebrown has indicated a change in the Family History report that was designed to better reflect what the members were doing and stop giving "credit" for those who didn't do anything about their 4 generation.

Thursday was the 30th, but that is not important.

However, you still don't understand. I did not enter the second quarter report until after 0000 MDT, that is 0600 GMT, UTC or Zulu. That is when July 1st started in Utah and that is when the 2nd quarter report appeared on my screen and I was able to work with it. As far as me entering attendance, that is done automatically by the attendance entered each week prior to the close of the quarter and these attendance numbers appeared after midnight Utah time.

garystroble wrote: Fri Jul 01, 2022 11:51 pm However, you still don't understand. I did not enter the second quarter report until after 0000 MDT, that is 0600 GMT, UTC or Zulu.

According to the forum time stamp, your initial post was at 30 Jun 14:54. In that post, you stated there was an unexpected behavior after clicking on quarterly report. Later, you say that after 00:00 MDT, it worked as expected.

It would appear the issue can be avoided by waiting until the 1st of the month before clicking on quarterly report.

What am I missing?

russellhltn wrote: Sat Jul 02, 2022 2:59 am

garystroble wrote: Fri Jul 01, 2022 11:51 pm However, you still don't understand. I did not enter the second quarter report until after 0000 MDT, that is 0600 GMT, UTC or Zulu.

According to the forum time stamp, your initial post was at 30 Jun 14:54. In that post, you stated there was an unexpected behavior after clicking on quarterly report. Later, you say that after 00:00 MDT, it worked as expected.

It would appear the issue can be avoided by waiting until the 1st of the month before clicking on quarterly report.

What am I missing?

First post was made after logging into LCR, going to reports, then on the drop down menu quarterly report. My intent was to check the first quarter report one last time. The second quarter quarterly report did not come up as a default as it was not available yet. I reported the problem with the first quarter report.

Seeing that there had been a problem earlier with the first quarter report, I logged in again as above late that night before the date change. Again the second quarter quarterly report did not come up as a default as it was not available yet. Second post reported a slightly different problem with the first quarter report.

Third post says I was able to complete (meaning most of it is already auto-filled) the second quarter report after midnight MDT. I reported this success with the second quarter report as right above my third post your moderator lajackson wondered if I would be able to do the second quarter report without answering the message which had appeared on the first quarter report.

Perhaps what you are missing is you think when I said I clicked on the quarterly report I somehow made the second quarter report come up ahead of time? I did not, nor did I try to do so.

garystroble wrote: Sat Jul 02, 2022 10:49 am Perhaps what you are missing is you think when I said I clicked on the quarterly report I somehow made the second quarter report come up ahead of time? I did not, nor did I try to do so.

That's it. I thought you were wanting to do something with the second quarter.