Protecting Children and Youth Report Contents

27 postsstarted by nabutte 21,623 viewsoriginal topic

New Member
#1
Does anyone know if the current Protecting Children and Youth Report within Leader and Clerk resource only shows members with specific callings? We are noticing that some members don't show up in the report when they did previously, after they received a new calling.

We are trying to identify members of our wards\stake who have completed the Protecting Children and Youth training so they can attend youth camps. These adults may not have active youth callings, but need to take the training prior to attending the youth event.

Unfortunately, those members don't show up on the report even though they have completed the training. Any way this report can be updated to show all members who have completed the training?
Senior Member
#2
The report is specific by current calling only. Unfortunately when the business rules were written, apparently little or no thought was given to scenarios such as you describe. All you can do is submit feedback, and hope, pray and wait. I don't know if a person's word can be accepted on having taken the training or not, that is up to your local and stake leaders perhaps.

Suppose one could force the individuals in as say, Primary substitutes and see what their status comes up with. That might be a workaround until the system is fine tuned better.
Senior Member
#3
According to a post elsewhere on the forum, ward clerks are supposed to take the training. However, when it was first instigated I carried out the training as a ward clerk. I’ve been a ward clerk for several years before this and still am. I received the confirmation email on completion, but my pass has never been listed in the Child Protection report in LCR.
Community Administrator
#4
Biggles wrote: Tue Jun 07, 2022 1:03 am According to a post elsewhere on the forum, ward clerks are supposed to take the training. However, when it was first instigated I carried out the training as a ward clerk. I’ve been a ward clerk for several years before this and still am. I received the confirmation email on completion, but my pass has never been listed in the Child Protection report in LCR.
According to the letter of May 26, 2020, it says "bishoprics". Maybe someone got confused as to what makes up a bishopric, although, it's not a bad idea for the clerk to take it just to be able to support others who might be struggling.
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Senior Member
#5
It seems to me that that the Clerk can be in a Bishopric for one scenario, but not in another. Confused you will be! 😁
Senior Member
#6
When the training first came out, I was serving as ward clerk. I took it two or three of times, partly because it wasn't recording completion correctly when it was first released and partly so I would understand it to be prepared to assist ward members in taking the training.

I never understood the logic behind *not* having a report that will show everyone who has taken the training. Having to find substitutes for primary and youth classes is not a new thing. :-)
Senior Member
#7
Since the clerks can and do go into classrooms to check on attendance if required, them not showing if they had the training or not is a hole big enough to drive a Mac truck through.
New Member
#8
I completely agree with davesudweeks. Given many have asked for the Protecting Children and Youth Report to be include all ward members, one would think that those who control these reports would take action on such requests.

It cannot be hard. The information has to be present already in every members "record". Adding an additional item to the organization dropdown menu to include all ward members and the code to back that cannot be hard. It would solve a lot of frustration that I am seeing and enable leaders to actually take actions that they are feeling that should take without making up callings and forcing the information to be visible.

Can someone definitively answer why this information isn't or cannot be made available to us as leaders?
Senior Member
#9
You're unlikely to get any definitive answer here on the Forum (or elsewhere, for that matter!). Us Forum members are for the most part regular members with various callings like yourself, and those few Church employees who frequent the Forum aren't always privy to the internal decision-making process. From what I've gleaned from "listening" here in the Forum, the Church is currently overloaded with various "911: Must-Fix" type of issues that are overwhelming the system. Even in the best of times, the number of church employees available to make bug fixes and enhancements seems to be quite low compared to what most of us would expect, and while we may feel that's the wrong approach, there's not much to be done from our side of things.

Our Stake YW just requested that everyone involved in girls camp take the training again regardless of when they last took it, and report the new training date to them. I expect this is related to the inability to see if all adults involved in camp are up-to-date with the C&Y training, so they just did the global everyone-do-it-again approach. I understand their concern, but it definitely has caused some consternation and pushback. Having the info available like you describe would likely resolve this issue for our Stake YW leaders.
Senior Member
#10
At some point there may be a legal problem with the training done by those without youth callings not accessible to leaders, and the discovery process then will be a lot more time consuming and costly than just fixing the problem ahead of time.
Community Administrator
#11
And it's possible there's a legal issue with knowing the status of the training without a demonstrated "need to know". (Such as being in a calling that requires it.)

We can speculate all day, but that's not going to change anything. But I do sense the legal department's hands in many of these decisions.

If you feel strongly about it, have the stake president take the issue up with his coordinating council.
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Community Moderators
#12
Every time I am asked to take the training, I reply with the email I received when I trained, along with a reminder that it is good for three years. I am not in a calling that requires the training, but occasionally I am asked to assist with the youth in ways that would suggest that the training is a good thing to have completed.

I agree that it would be nice to know who has completed the training. At one time, I thought the bishop and the ward clerk could see that information in a report.
Senior Member
#13
lajackson wrote: Wed Jun 22, 2022 5:37 pm Every time I am asked to take the training, I reply with the email I received when I trained, along with a reminder that it is good for three years. I am not in a calling that requires the training, but occasionally I am asked to assist with the youth in ways that would suggest that the training is a good thing to have completed.

I agree that it would be nice to know who has completed the training. At one time, I thought the bishop and the ward clerk could see that information in a report.
They can only see those who have a calling which requires the training. That has been the discussion in this thread.
New Member
#14
Since this is not a forum to get any action to be taken, where would be the most appropriate place to attempt to get action taken?
Community Administrator
#15
tiger wrote: Sat Jun 25, 2022 8:48 am Since this is not a forum to get any action to be taken, where would be the most appropriate place to attempt to get action taken?
There are two avenues:
You can use the feedback link at the bottom of any church page. That will get the idea in front of the decision makers, but you're unlikely to get any feedback.

Or, you can ask your stake president to take it up with his coordinating council.
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Community Moderators
#16
tiger wrote: Sat Jun 25, 2022 8:48 am Since this is not a forum to get any action to be taken, where would be the most appropriate place to attempt to get action taken?
The Feedback on any Church website page will get information to the developers. The feedback link in an app will do the same, but that is not an option in this case, of course.

Another way to send requests is through your priesthood leaders. Your bishop counsels often with your stake president. Your stake president meets regularly with his assigned Area Seventy who is also able to elevate requests to those in leadership at Church headquarters who make the decisions concerning these matters.
New Member
#17

Re: Protecting Children and Youth Report

The protecting children & youth course states "an email reminder will be sent to a person when they are due to retake the protecting children & youth course."
Who is responsible to send this reminder?
When is the reminder sent out- before or after the person is due to retake the course?
Thanks
Patti
Community Moderators
#18

Re: Protecting Children and Youth Report

pjspencer wrote: Tue Sep 06, 2022 7:20 pm The protecting children & youth course states "an email reminder will be sent to a person when they are due to retake the protecting children & youth course."
That is either recently developed or has not yet been implemented. There is a tendency, at times, for the documentation to get ahead of the new programming.
pjspencer wrote: Tue Sep 06, 2022 7:20 pmWho is responsible to send this reminder?
I am guessing from the wording that the email will be sent by church headquarters using an automated program. Hopefully someone who gets a notification will post their experience.
pjspencer wrote: Tue Sep 06, 2022 7:20 pmWhen is the reminder sent out- before or after the person is due to retake the course?
We will have to wait and see. I suspect that if proper consideration has been made that there may be more than one email. The first may be enough time in advance to allow time to do the refresher. Again, that will have to be reported by someone who experiences this notification.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#19
So the documentation may not be telling the truth, even with three years to write the programming! Meanwhile, those with Yahoo etc. email addresses may not get the emails from headquarters anyway. Sounds like we are on our own to send the notices.
Community Moderators
#20
I never received a reminder email when my training expired. Then again, I am not currently serving in a position that requires the training.

I mean, how often do elders quorum secretaries substitute in Primary or youth Sunday School classes, help mentor the young men and women, help take youth on temple trips, or fulfill other assignments for which it would seem wise to have the training.

Other than the email I received each time I completed the Church training, I do not think my clerk is able to find a record that I have completed it twice. I imagine that the computer would be programmed to send out a reminder automatically.

On the other hand, I suspect that the developers are terribly busy trying to make the system comply with the mandatory requirements of at least two states I know of that require proof of youth protection training.
Community Administrator
#21
lajackson wrote: Wed Sep 07, 2022 4:02 pm On the other hand, I suspect that the developers are terribly busy trying to make the system comply with the mandatory requirements of at least two states I know of that require proof of youth protection training.
As well as trying to get the mail system working for Send a Message.
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Senior Member
#22
russellhltn wrote: Wed Sep 07, 2022 4:51 pm
lajackson wrote: Wed Sep 07, 2022 4:02 pm On the other hand, I suspect that the developers are terribly busy trying to make the system comply with the mandatory requirements of at least two states I know of that require proof of youth protection training.
As well as trying to get the mail system working for Send a Message.
Like any job, there are priorities and frustrations daily.
Senior Member
#23
garystroble wrote: Thu Sep 08, 2022 10:32 am
russellhltn wrote: Wed Sep 07, 2022 4:51 pm
lajackson wrote: Wed Sep 07, 2022 4:02 pm On the other hand, I suspect that the developers are terribly busy trying to make the system comply with the mandatory requirements of at least two states I know of that require proof of youth protection training.
As well as trying to get the mail system working for Send a Message.
Like any job, there are priorities and frustrations daily.
And, unfortunately, too many want to be an armchair quarterback without knowing all the details (which we are not privy to)...
Senior Member
#24
Very true, we don't know the game plan, just the current score.
Church Employee
#25
garystroble wrote: Thu Sep 08, 2022 12:29 pm Very true, we don't know the game plan, just the current score.
At least what you think the score is :)
Senior Member
#26
jonesrk wrote: Thu Sep 08, 2022 4:06 pm
garystroble wrote: Thu Sep 08, 2022 12:29 pm Very true, we don't know the game plan, just the current score.
At least what you think the score is :)
Yeah, in this game the score can change quickly, dramatically and sometimes retroactively.
New Member
#27
I am thee Ward Clerk for our ward and have had this calling several times in this ward. My biggest concern about the protecting Children and Youth training is those who have callings that require this training have a hard time getting credit for taking the training. My calling as Ward Clerk requires me to monitor this training along with other responsibilities listed. There must be a better way to take care of this problem and fix it.