Main page content only there for a few seconds

When I visit churchofjesuschrist.org, I see recent content show up for a second or two before the page is updated to only show other content (seems more like what I would expect at comeuntochrist.org, but it isn't the same as what is shown there). Does anyone know how to stop this from happening?

I also see the same behavior for at least the past week. I am also interested in knowing the solution.

There's a small chance that clearing your browser's cache and deleting relevant cookies might solve the symptoms. If you have other browsers or devices available to try, do they show the same symptoms?

rmrichesjr wrote: Sun May 29, 2022 10:14 am There's a small chance that clearing your browser's cache and deleting relevant cookies might solve the symptoms. If you have other browsers or devices available to try, do they show the same symptoms?

I’ve just tried this, using incognito mode in the Chrome browser, with the same results. I’ve also cleared all cookies, history etc. same results. This behaviour is happening in Windows 10 and also an iOS environment.
However in Firefox normal service resumed. At the moment it appears to be a Chrome browser issue. Confused I am.

Along with deleting cookies and history, did you also clear the browser's cache? If the browser has some corrupted content for an HTML, JS, CSS, or other file, it will continue showing the damaged page.

rmrichesjr wrote: Sun May 29, 2022 10:57 am Along with deleting cookies and history, did you also clear the browser's cache? If the browser has some corrupted content for an HTML, JS, CSS, or other file, it will continue showing the damaged page.

Yes I cleared the browser cache, cookies, history etc. This was on a brand new clerk computer I’m preparing to deploy this week. As I mentioned Firefox doesn’t have the issue!

I find if I press ESC immediately after the first page load, it stops there. I've been fighting this issue with clerksupport page for months now. I find the "replacement" page to be less useful then the older one.

I've been seeing this behavior, too, but for me it's inconsistent. Sometimes it switches to the other page and sometimes it doesn't.

Another data point: I have not ever seen this until just the past few days. If I log into a private browsing window, it brings up the correct page content. However, once I log into my account (in the private browsing window), either immediately or eventually after clicking through a lot of different pages, the main page will switch. Sounds like it's not a repeatable scenario by all users...

As noted by others, an interesting aspect is that the correct "member" content is always initially displayed, and then something tells it to switch to this "public" content. Hitting <esc> to stop the switching doesn't work for me, either.

BrianEdwards wrote: Tue May 31, 2022 10:03 am Hitting <esc> to stop the switching doesn't work for me, either.

You gotta be fast. You may not want to wait for the first page to fully load. This is in Chrome. I don't know if it works in other browsers.

russellhltn wrote: Tue May 31, 2022 11:48 am

BrianEdwards wrote: Tue May 31, 2022 10:03 am Hitting <esc> to stop the switching doesn't work for me, either.

You gotta be fast. You may not want to wait for the first page to fully load. This is in Chrome. I don't know if it works in other browsers.

Thanks for the tip about hitting <ESC> really fast while the page starts loading! That worked if I tried multiple times. The problem seems to have gone away for me now. And just to confirm, I was also using the Chrome browser, so it did seem to be correlated with that.

So much for clearing browser cache and deleting cookies. The problem just showed up for me today. I'm using Firefox ESR. For me, hitting <ESC> (even repeatedly) while doing a regular page refresh has not stopped the redirection, and hitting <ESC> on a full page reload (control-shift-R) sometimes blocks the normal page from loading all the images but does not reliably stop the redirection. I sent feedback. Sending feedback is important, because that's how problems are officially tracked.

It also happens when using Microsoft Edge on my desktop.
And happens with a fresh install of Avast secure browser (based on chrome) on my desktop.

It does not happen using firefox on my desktop.

it does happen using Firefox on my Android phone.

PS: And one time only, it switched to an entirely different Come unto Christ(?) web page. Not having the banner with the young girl singing.

murdock20m wrote: Sat Jul 09, 2022 3:34 pm It does not happen using firefox on my desktop.

I use Firefox 101.0.1 on my laptop with Win10 and redirection started earlier this week. I have not been able to stop it or get back to the main page using any of my tricks, even the nefarious ones.

It is frustrating, because some links are available on the real home page that are not available after redirection.

lajackson wrote: Sat Jul 09, 2022 8:35 pm ...
It is frustrating, because some links are available on the real home page that are not available after redirection.

Shot in the dark: If you do 'View Source' (Control-U in some browsers) during the time the real/normal main page is up, that might give you access to the links.

PS: I'm seeing the problematic symptoms with Firefox ESR (91.11.0esr (64-bit)) on a Linux desktop.

Out of curiosity, I tried a file comparison of the Source Page texts for both the Home Page and the Redirected Page. There are 10 lines with differences. They consist of short snipits of encoding string changes (one of the lines is completely different). I suspect that the real key differences are deeper down in an included file, ... kind of like the inclusion of CSS files. I sent a Feedback to the Web Techs for that page. Hopefully they will respond back.

(Another shot in the dark)

I just checked Firefox again on my desktop. Waited 10 min and also clicked on some links. Reloaded the page a few times. The web page did not make the switch.
This is with Firefox 102.0.1 (64bit) on Windows 10 Pro (21H2)

lajackson wrote: Sat Jul 09, 2022 8:35 pm
I use Firefox 101.0.1 on my laptop with Win10 and redirection started earlier this week. I have not been able to stop it or get back to the main page using any of my tricks, even the nefarious ones.

It is frustrating, because some links are available on the real home page that are not available after redirection.