Donation issues

Since Friday, 03/25/2022, I have been trying to pay my tithing online using the donation feature.
I keep getting a 404 error saying that the page is unable to be found, and to try again later.
Is there an ETA about when this will be fixed?

Message posted on Donations today:

Last weekend we experienced some technical difficulties that prevented users from logging into Online Donation. We apologize for any inconvenience this may have caused. Please be aware that we may still experience some intermittent downtime this week.

I tried to pay my tithing today. I don't know if it went through bc I didn't get the verification page. Should I assume it didn't go through?

cynthiaannslade wrote: Tue Mar 29, 2022 5:05 pm Should I assume it didn't go through?

I'd wait a few days and check the history page. Right now the website is screwy and anything is possible.

Good Afternoon. I am trying to pay my tithing and I can't get past the page asking if I am over 13 years of age. Do you have a solution for this and timeframe for the fix?

@brendajanierostrom, is this a new issue? Meaning, were you previously successfully able to pay tithing online and now cannot? Or is this your first time attempting it? The more specifics you give, the better chance you have for Forum members to share ideas specific to your situation.

Also, this Forum is almost exclusively made up of regular Church members like yourself, and not employees of the Church's IT department. Just so you're aware of what Forum members might (and might not) be able to help you with!

You might need to use your church account that is tied to your membership number (you have a different account than the one you used to post here)