URGENT. Cannot login to webcast.ChurchofJesusChrist.org.

8 postsstarted by jarvon 3,978 viewsoriginal topic

New Member
#1
Hi there,

webcast.ChurchofJesusChrist.org. does not appear to be working currently. I cannot login, but can login to other church applications.

I did practice runs on thursday, but cannot login today. I need to establish webcasts for today and tommorow's conference!

May you please help? is it out of service worldwide?
Community Moderators
#2
jarvon wrote: Fri Mar 25, 2022 9:01 pm webcast.ChurchofJesusChrist.org does not appear to be working currently.
I would try calling the Global Services Department. I cannot get the page to load either right now, although our stake no longer uses the Church webcast system.
New Member
#3
Hi lajackson,

Thanks for confirming you cannot connect either.

I'm on the line with the Global Services Department, but have not been able to get through just yet unfortunately.

This will be our last conference using WEBCAST, before we move to ZOOM.
Community Moderators
#4
Might have been a temporary thing, because this morning I'm able to login without any problem.
So we can better help you, please edit your Profile to include your general location.
Church Employee
#5
This was fixed early this morning.
Member
#6
I see that the site is down again today, and someone made a comment on one of the other threads on here that a message went out saying it's shut down permanently. Any confirmation of that?
Member
#7
I received an email from the Church stating that webcast would be down until sometime after General Conference.
There are 11 types of people. Those who understand Gray Code and those that don't.
Community Administrator
#8
kd7mha wrote: Tue Mar 29, 2022 1:13 pm I received an email from the Church stating that webcast would be down until sometime after General Conference.
Ugh. I understand there's a general moratorium on changes two weeks before general conference. It's a long-standing thing. I assume it's to prevent any changes from messing up conference. I'm guessing that fixing this involves "changes".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.