Menu on the Church Website (on my Phone) is Always Open and Won't Close

6 postsstarted by natecooley 2,964 viewsoriginal topic

New Member
#1
Whenever i go to the Church website on my iPhone, the drop down menu is open and visible and I cannot close it. The drop down menu is open regardless of whether I am logged in or not and is open and visible on every page. The picture below is a screengrab from my phone.

I tried to fix the issue with the following:
  • I click the 'X' to close it (duh), but the menu still won't close.
  • I've tried other browsers, but I still have this issue on my phone whether I'm using Safari, Chrome, Firefox, or Brave. (The issue is only on my phone.)
  • I've cleared my cache, cookies, etc., but the issue remains.

Anybody know what I need to do

https://i.ibb.co/my6fCC9/Church-Website-Menu.jpg

Image
Community Moderators
#2
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#3
I have an iphone 8 and I have been having this exact same issue for over a month now. Can't figure it out!
New Member
#4
Same issue with Ipad - not sure how to get it to go away.
New Member
#5
Yes I'm having the same problem on my iphone
Community Administrator
#6
burndoug wrote: Wed Mar 09, 2022 7:15 am I have an iphone 8 and I have been having this exact same issue for over a month now. Can't figure it out!
Amy.Lee wrote: Wed Mar 16, 2022 5:07 pm Same issue with Ipad - not sure how to get it to go away.
ambeutler wrote: Sun Mar 20, 2022 11:44 am Yes I'm having the same problem on my iphone
Have any of you tried what ulupoi did in another thread? After applying an iOS update, the problem went away.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.