Death breaks ministering assignment to family

8 postsstarted by garystroble 1,746 viewsoriginal topic

Senior Member
#1
A brother passed away in our ward. His wife is a member too. When I recorded the death of the brother the ministering assignment of the brothers to the household disappeared and I had to put them back in to minister to the wife. Needs fixing, to say the least, this should not be happening. The issue has been reported on LCR.
Community Moderators
#2
I can see how it happens. Since the HoH is what is linked in Ministering Assignments. The removal of the HoH breaks the link. But I can see problematic programming ahead to get all the scenarios covered and decisions that would need to be made by the elders quorum presidency. I don't see why the system should be set up to automatically continue ministering to the household without input and decisions being made. IMO, the system should send a message to the EQ presidency of the death and possible action to be taken in regard to continuing the ministering assignment to the household or to reassign. Automatically continuing the ministering assignment may not meet the needs of the household.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#3
Ministering assignments show Doe, John & Jane on the ministering brothers set up page. The software gives leaders the illusion that the assignments are pinned to the family. Since that is already set up that way, it should not be very difficult to keep the assignment with the wife, at least until the Elders Quorum President can examine the situation. Dropping the wife from ministering like this adds insult to injury after the death of a husband. Now, as a practical matter, hopefully the ministering brothers would continue ministering as well as call attention to the dropping of their assignments. In addition, since there is a "are you sure you want to record this death as it will delete the membership" warning which appears, it would not take much programming to add verbiage that if you are recording the death of a brother, it may delete the ministering assignment to the family. At least then the clerk would not be blindsided by what happens. By the way, it appears the family photo for the case mentioned also disappeared. I fail to see how continuing the photo is something which needs to be run past a priesthood leader, but now I need to ask the grieving widow for the electronic photo to put it back on her membership.
Senior Member
#4
It is my understanding that the EQ ministering is to the family (not just the brother) and RS ministering is to the sister in the family. If EQ ministering is just to the brother, then why do we assign EQ ministers to single sisters? However, I could be wrong in my understanding.

I'm wondering if this nuance was not accounted for in the business rules. My recommendation is to provide feedback from the ministering page with details of what happened and your recommendation to fix. Feedback is read and summarized for those who direct the programmer's priorities. There is no guarantee anyone with any authority to make changes will see these posts. You could also ask your stake president to bring the issue up with his coordinating counsel if he feels it is important enough.
Senior Member
#5
davesudweeks wrote: Sat Feb 05, 2022 9:01 am It is my understanding that the EQ ministering is to the family (not just the brother) and RS ministering is to the sister in the family. If EQ ministering is just to the brother, then why do we assign EQ ministers to single sisters? However, I could be wrong in my understanding.

I'm wondering if this nuance was not accounted for in the business rules. My recommendation is to provide feedback from the ministering page with details of what happened and your recommendation to fix. Feedback is read and summarized for those who direct the programmer's priorities. There is no guarantee anyone with any authority to make changes will see these posts. You could also ask your stake president to bring the issue up with his coordinating counsel if he feels it is important enough.
As related in the original post, the issue was already reported on LCR, however I have provided additional feedback and recommendations as you suggested. Thank you for your input.
Church Employee
#6
garystroble wrote: Sat Feb 05, 2022 5:29 am Ministering assignments show Doe, John & Jane on the ministering brothers set up page. The software gives leaders the illusion that the assignments are pinned to the family. Since that is already set up that way, it should not be very difficult to keep the assignment with the wife, at least until the Elders Quorum President can examine the situation. Dropping the wife from ministering like this adds insult to injury after the death of a husband. Now, as a practical matter, hopefully the ministering brothers would continue ministering as well as call attention to the dropping of their assignments. In addition, since there is a "are you sure you want to record this death as it will delete the membership" warning which appears, it would not take much programming to add verbiage that if you are recording the death of a brother, it may delete the ministering assignment to the family. At least then the clerk would not be blindsided by what happens. By the way, it appears the family photo for the case mentioned also disappeared. I fail to see how continuing the photo is something which needs to be run past a priesthood leader, but now I need to ask the grieving widow for the electronic photo to put it back on her membership.
Both of these (ministering assignments and household photos) are an artifact of the way data is processed through the systems. You would be surprised how difficult "it should not be very difficult" is.
Senior Member
#7
At this point I think it is now my job to repent in dust and ashes. Speaking of Job, at least he didn't have to deal with software. ;)
Church Employee
#8
garystroble wrote: Wed Feb 09, 2022 8:30 pm At this point I think it is now my job to repent in dust and ashes. Speaking of Job, at least he didn't have to deal with software. ;)
You have valid points on these and it is something that we may eventually be able to change. It just isn't as easy as it might seem at first glance.