Account Creation seems to be down

4 postsstarted by bnetty 2022-02-03 15:49 UTC2,088 viewsoriginal topic

New Member

#1
2022-02-03 15:49 UTC

We're trying to get a youth in our ward registered for FSY, however, he doesn't have an account and needs to create one. The website states:
Youth without an account must go to Account.ChurchofJesusChrist.org/Register and create an account

But when you try that link you get the following error:

This site can’t be reachedCheck if there is a typo in account.chruchofjesuschrist.org.
DNS_PROBE_FINISHED_NXDOMAIN

Any help is appreciated as spots are almost gone in the week our ward and stake is attending.

sbradshaw

Community Moderators

#2
2022-02-03 18:11 UTC

bnetty wrote: Thu Feb 03, 2022 8:49 am This site can’t be reachedCheck if there is a typo in account.chruchofjesuschrist.org.

Just to check, did you go to account.churchofjesuschrist.org or account.chruchofjesuschrist.org?

Samuel Bradshaw • If you desire to serve God, you are called to the work.

russellhltn

Community Administrator

#3
2022-02-03 19:08 UTC

bnetty wrote: Thu Feb 03, 2022 8:49 am We're trying to get a youth in our ward registered for FSY, however, he doesn't have an account and needs to create one. The website states:
Youth without an account must go to Account.ChurchofJesusChrist.org/Register and create an account

What page is that found on? The URL is case-sensitive. "register" has to be in all lower case. "Register" fails.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

BrianEdwards

Senior Member

#4
2022-02-03 19:32 UTC

I think lots of us get tripped up because while all domain names are case-insensitive, once you get to the path in a URL then things become case-sensitive (I think that's in part to help avoid counterfeit websites where they could simply change the case of a letter in the domain name). Hence "google.com" == "GOOGLE.COM" == "gOogLE.cOm". And so it's easy to think that a whole URL link is likewise case-insensitive.