Crashing on IOS

19 postsstarted by ashakesp 7,902 viewsoriginal topic

New Member
#1
Looks like a new version of the gospel library app was just released for iOS. It will not launch and crashes on my iPhone. I have deleted the app and reinstalled multiple times to no avail. Anyone else seeing this?
New Member
#2
I have an iPhone 6s and Gospel Library app is crashing I tried turning my phone on & off & reinstalling the app to no avail.
Community Moderators
#3
Are you both on the latest version of iOS (iOS 15.2.1)?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#4
I was not on 15.2.1 at the time of the post. I have since updated to that version and reinstalled the app and that did resolve the issue.
New Member
#5
Same problem on an iPhone12 running iOS 14.7.1. Was working fine earlier today now it flashes the initial splash screen and closes. I have removed the app and re-installed from the App store multiple times.

I see the update to iOS 15.2.1 is available. Will try to update.
New Member
#6

No longer able to download Gospel Library app

I was studying my scriptures this morning on my iPad using the Gospel Library. I got out of the app for a moment, and a short time later needed to research another subject. However, the app wouldn’t open. I have uninstalled and reinstalled it 4-5 times. When I install it, the blue line that shows the installation progress goes half way, then stops and it kicks me out. It appears to have installed itself, but won’t open. Once it crashed, my iPhone Gospel Library went down as well as I have them linked. Not sure why it happened just moments after I had been using it.
Please provide your insights for a speedy solution.
Thank you so much.
Community Administrator
#7

Re: No longer able to download Gospel Library app

searleml wrote: Wed Jan 19, 2022 11:19 pm I was studying my scriptures this morning on my iPad using the Gospel Library. I got out of the app for a moment, and a short time later needed to research another subject. However, the app wouldn’t open. I have uninstalled and reinstalled it 4-5 times.
I've moved your post to a more appropriate thread. Looking at the results above, you may want to check for a update of iOS.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#8

Gospel library app won’t open on iPhone

Ever since yesterday I can’t open my app. I’ve tried deleting and reinstalling twice and it still won’t open. I am not sure what else to try to get it to work again.
Community Administrator
#9

Re: Gospel library app won’t open on iPhone

mpwise wrote: Thu Jan 20, 2022 9:26 am Ever since yesterday I can’t open my app. I’ve tried deleting and reinstalling twice and it still won’t open. I am not sure what else to try to get it to work again.
Your post has been moved to an existing thread. Please check for an iOS update.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#10
I am having the same problem on my iPhone 7. The Gospel Library App was working fine (and had been working for years). It was working yesterday morning, but when I tried to open the App last night, it would momentarily flash, then crash. I have tried turning the iPhone off and then restarting, deleting and reinstalling the app on WIFI, deleting and reinstalling the app on cellular data - all to no avail.
Community Moderators
#11
cottonlaw wrote: I am having the same problem on my iPhone 7.
Upgrading to iOS 15 seems to be solving the problem for most folks.
New Member
#12
Library crashing for last 2 days on iPhone 12. Tries to open, flashes on, then crashes closed. 14.8.1. Deleted app, reinstalled, turned phone off and on multiple times, tried in airplane mode nothing works.

Will try the phone upgrade and see if that works.
New Member
#13
My library app is opened and shuts off within 1 minute of opening. It does this about 3 or 4 times before staying open fully. My wife with an iPhone has the problem. The app is still open in the background but always goes back the the original place when first opened as if nothing was changed in the last minute. Sorry if not the right post.
New Member
#14
My library app is crashing within 30 seconds or less. Any idea when this will be fixed or if I can do it myself?
New Member
#15
robdatahold wrote: Wed Nov 30, 2022 12:23 pm My library app is opened and shuts off within 1 minute of opening. It does this about 3 or 4 times before staying open fully. My wife with an iPhone has the problem. The app is still open in the background but always goes back the the original place when first opened as if nothing was changed in the last minute. Sorry if not the right post.
I am having the same issue as well (gospel library closes out on its own on my iPhone)
New Member
#16
I too am having this same issue, I updated my iPad to the new iOS 16 and it appears this is when it began. Additionally, my app does not stay open, but continues to crash, which makes it difficult when I am on a timed basis to be able to read to my wife and son. Any ideas?
New Member
#17
I am having the same issues as the last 3 posts.
mranderson1984 wrote: Thu Dec 01, 2022 12:18 am
robdatahold wrote: Wed Nov 30, 2022 12:23 pm My library app is opened and shuts off within 1 minute of opening. It does this about 3 or 4 times before staying open fully. My wife with an iPhone has the problem. The app is still open in the background but always goes back the the original place when first opened as if nothing was changed in the last minute. Sorry if not the right post.
I am having the same issue as well (gospel library closes out on its own on my iPhone)
New Member
#18
The same thing is happening with mine. At first I would open it to have it close a few times before finally staying open. Now it seems to continue crashing. It recently started. I’m guessing it started after I updated to iOS 16.1.1. I also know there’s a new update, 16.1.2 I believe, but I can’t update right now. I have iPhone 12 Pro. My husband had the same phone just larger, iPhone 12 Pro Max I believe, and he doesn’t have this problem. I know he’s up to date on his iOS. He moved to iOS 16 before I did. I am relieved to know that others are having the same issue. I hope it is soon resolved.
New Member
#19

Re: Crashing on IOS 16.2

I just updated to IOS 16.2 and my Gospel Library is crashing. I’ve tried deleting and reinstalling and it still crashes. Is this being addressed with a new update?