Records moving from Primary to Young Women age

A primary child is currently 11 years old and will be turning 12 this January of 2022. Why has their membership information not list them as Young Women organization when I thought the new guideline stated it was lowered to 11 years old. Will the system switch them to young women on or only after their 12th birthdate? Can we manually switch them over to young women while they are 11 years old so they show up on the young women attendance records?

The system should switch them over once it is 2022 in whatever time zone the Church is using as a standard. Not sure if that is Utah time or UTC, however I have noticed when making donations that they seem to use Utah time as the standard for date changes on the financial side. You should not have to manually change the classes as those turning 12 in 2022 will be showing in the new classes once it is 2022.

cchang wrote: Fri Dec 31, 2021 7:09 am A primary child is currently 11 years old and will be turning 12 this January of 2022. Why has their membership information not list them as Young Women organization when I thought the new guideline stated it was lowered to 11 years old. Will the system switch them to young women on or only after their 12th birthdate? Can we manually switch them over to young women while they are 11 years old so they show up on the young women attendance records?

A young woman enters the Young Women program on January 1 of the year in which she has her 12th birthday. It isn't based on being 11. Since she turns 12 in 2022, she will be moved into the appropriate Young Women class as class lists are updated. Let the processes run and check tomorrow afternoon. garystroble is correct that you won't have to manually change the classes.

garystroble wrote: Fri Dec 31, 2021 9:15 am The system should switch them over once it is 2022 in whatever time zone the Church is using as a standard. Not sure if that is Utah time or UTC, however I have noticed when making donations that they seem to use Utah time as the standard for date changes on the financial side. You should not have to manually change the classes.

There isn't a single time zone that the Church uses as a standard. There is a pretty complex web of systems that each have a set of specified rules.

Quarterly report processing started a little over six hours ago and will continue for another 24 hours or so. Class assignment changes will start happening later and take quite a bit of time to complete and percolate through all of the systems that use that data. If nothing else, it gives us some entertainment as we watch it run and monitor the progress.

scgallafent wrote: Fri Dec 31, 2021 10:15 am A young woman enters the Young Women program on January 1 of the year in which she has her 12th birthday. It isn't based on being 11.

IIRC, there used to be a bug for someone born on Jan 1. Was that resolved?

I don't remember the specific bug. If we logged it, it should be resolved.

russellhltn wrote: Fri Dec 31, 2021 12:31 pm

scgallafent wrote: Fri Dec 31, 2021 10:15 am A young woman enters the Young Women program on January 1 of the year in which she has her 12th birthday. It isn't based on being 11.

IIRC, there used to be a bug for someone born on Jan 1. Was that resolved?

At one point there were different rules that because of their wording caused people born on Jan 1 to have odd things happen, but I believe all of those have been standardized now.

I had to move 3 young women manually from Primary to Young Women and the same girls from Primary to Youth Sunday School last night late, January 3, 2022, so some of the year end transition did not work right in our ward. Also had to first get them out of Activity Girls, which required a creative workaround, before could move them to Young Women.

There was also a Sunbeam age child still showing in Nursery who I fixed.

It is now January 5th and none of the new young men or young women in my ward (south Texas) have moved from the Primary to either the young women or Aaronic priesthood quorum lists. How much longer do I wait until I need to do something about it? It becomes a bother that the lists are not updating for communicating with parents via email and text.

mstarlip wrote: Wed Jan 05, 2022 10:50 pm It is now January 5th and none of the new young men or young women in my ward (south Texas) have moved from the Primary to either the young women or Aaronic priesthood quorum lists. How much longer do I wait until I need to do something about it? It becomes a bother that the lists are not updating for communicating with parents via email and text.

I'd say enough time has elapsed to start checking on things. Note that if someone manually placed them in their classes in January 2021, then they're not going to advance automatically. As I understand it, you can revert them back to "auto". I'd look into that first.

russellhltn wrote: Wed Jan 05, 2022 11:50 pm

mstarlip wrote: Wed Jan 05, 2022 10:50 pm It is now January 5th and none of the new young men or young women in my ward (south Texas) have moved from the Primary to either the young women or Aaronic priesthood quorum lists. How much longer do I wait until I need to do something about it? It becomes a bother that the lists are not updating for communicating with parents via email and text.

I'd say enough time has elapsed to start checking on things. Note that if someone manually placed them in their classes in January 2021, then they're not going to advance automatically. As I understand it, you can revert them back to "auto". I'd look into that first.

"Default" should put them where they need to go, it is not called "auto," at least not in the United States. Before I could move 11 years olds to Young Women in our ward I had to manually delete them from Activity Girls. You may well have to do that with Young Men from Activity Boys first also. The 11 year olds turning 12 in 2022 need to be moved to their Youth Sunday School class also by the default or other means. I found working through the individual memberships with two screens open, one on the Primary class lists, worked best for me.

And yes, this is disappointing.

mstarlip wrote: Wed Jan 05, 2022 10:50 pm It is now January 5th and none of the new young men or young women in my ward (south Texas) have moved from the Primary to either the young women or Aaronic priesthood quorum lists. How much longer do I wait until I need to do something about it? It becomes a bother that the lists are not updating for communicating with parents via email and text.

They should have moved by now. One of the developers is looking into these today.

It is now January 8 and the names have still not moved. Is there something that I am supposed to do?

Same for us. None of the YM or YW turning 12 in 2022 are still showing in primary in LCR and tools as of today...

n8crocker wrote: Sat Jan 08, 2022 2:36 pm Same for us. None of the YM or YW turning 12 in 2022 are still showing in primary in LCR and tools as of today...

I would manually move the youth into the appropriate classes. There are a couple of different ways you can do that. You can either go to the class and move them into the class from the class view or you can go to the Classes/Callings tab on the individual member profile and update the classes from there.

We ran a test of the process we wanted to use to resolve these and found it was causing an unexpected result, so we're digging deeper to make sure that it doesn't make the situation worse. Once we have verified that it is working as expected, we will update anyone who hasn't already been moved.

I am having the same issue in my ward in Frisco Texas. All of the 11 year old young men and young women who are turning 12 in 2022 and therefore should be on the YM and YW rosters have not been moved to YW/YM.

dvanceholland wrote: Sun Jan 09, 2022 11:33 am I am having the same issue in my ward in Frisco Texas. All of the 11 year old young men and young women who are turning 12 in 2022 and therefore should be on the YM and YW rosters have not been moved to YW/YM.

Refer to the post just before yours by scgallafent. He's on the team responsible for the data.

I just manually moved our two new YW who were still stuck in Primary. In our case, both 11-year-olds had asterisks next to their names in the Primary list (indicating the system knew they weren't in the correct spot). I removed them from the Primary Activities list (the only place they appeared). I then went into the YW membership list, and manually added each of them. Their names then appeared without any asterisks, indicating the system knew they were now in the right place. Our YW and Primary presidents confirmed they now see what they expect.

So scgallafent's suggestion to manually make these changes worked for us.

I had to manually move 7 year olds turning 8 in 2022 to Activity Boys and Activity Girls tonight. There is no default to do this, so I had to add them to those activity classes. Obviously reports of the software being fixed are premature.

garystroble wrote: Sat Jan 15, 2022 9:25 pm I had to manually move 7 year olds turning 8 in 2022 to Activity Boys and Activity Girls tonight. There is no default to do this, so I had to add them to those activity classes. Obviously reports of the software being fixed are premature.

Didn't you really mean you manually moved them from rather than to those Primary classes?

Part of the moving issue besides not being automatic was there was no way to do it manually either. The fix regained the capability to move them manually. I am guessing that since the fix was implemented after the calendar changed then the moves had to be done manually.

I don't understand why I would move them from a class where they should be for their during the week activities. They were not listed in the during the week activity classes. I added or moved their names into the classes, whatever way you want to say it. But it certainly was not moving them from the classes in discussion.

If the fix was merely to allow a manual move, then I guess it escaped me that in two weeks the fix would not fix things automatically. And of course there were no * by their names because they were not listed in any during the week classes at all.

Sorry I was thinking about 11-year-olds turning 12 since this thread is about that issue. The issue you are reporting is new and unrelated to this thread. But it could have some similar reasons for happening.

Related or not, it's all part of the big year end class advancement snafu.

garystroble wrote: Sat Jan 15, 2022 9:25 pm I had to manually move 7 year olds turning 8 in 2022 to Activity Boys and Activity Girls tonight. There is no default to do this, so I had to add them to those activity classes. Obviously reports of the software being fixed are premature.

I don't remember anyone reporting that the issue was fixed. There are a couple of engineers that have been working on different pieces of this. Once we are sure that the issue we ran into in our initial test has been corrected, we will run a process that clean up class assignments for children and youth that were not properly advanced.

I guess there were a few premature, erroneous reports that it was fixed above in this thread, sorry.

Hi Tech Support: I have tried to move the 11 from Activity days to Young Woman, but when I click on the individual's names it will not provide an option to move them out of the primary. I followed the direction provided above in the chain, but it is not responding the way described above.

steveahanson wrote: Sun Jan 16, 2022 7:53 am Hi Tech Support: I have tried to move the 11 from Activity days to Young Woman, but when I click on the individual's names it will not provide an option to move them out of the primary. I followed the direction provided above in the chain, but it is not responding the way described above.

Just to set/clarify expectations, this is not 'Tech Support'. This is a user-to-user discussion forum. Almost everyone participating here is doing so in a unofficial capacity. If you need official 'tech support', please ask through official channels: ward clerk, stake clerk, Church headquarters support channels. The 'Feedback' button can often be a useful official support channel.

steveahanson wrote: Sun Jan 16, 2022 7:53 am I have tried to move the 11 from Activity days to Young Woman, but when I click on the individual's names it will not provide an option to move them out of the primary. I followed the direction provided above in the chain, but it is not responding the way described above.

What is your calling? I know it's available to the Ward clerk. Not so sure about Primary/YW leaders.

Any update if the auto move has been fixed or resolved? I had a Primary who turned 12 back on Jan. 2nd and has still not been automatically moved to Young Women. Or should we proceed with the manual move for now since we don't know how long tech support will resolve this?

I would move them manually now.

Is there no other way to do this for the young women moving from primary to YW? Should I wait for the system to correct?

cosimpson wrote: Sun Jan 23, 2022 11:52 am Is there no other way to do this for the young women moving from primary to YW? Should I wait for the system to correct?

They should have moved automatically by now, but it has been reported elsewhere in the forum that the programming has been challenging this year. If I were you, I would move them manually. The system should show the YW who are not currently "in their correct class" and moving them manually is not especially difficult nor time consuming.

davesudweeks wrote: Sun Jan 23, 2022 2:19 pm

cosimpson wrote: Sun Jan 23, 2022 11:52 am Is there no other way to do this for the young women moving from primary to YW? Should I wait for the system to correct?

They should have moved automatically by now, but it has been reported elsewhere in the forum that the programming has been challenging this year. If I were you, I would move them manually. The system should show the YW who are not currently "in their correct class" and moving them manually is not especially difficult nor time consuming.

You can wait for the system to correct it, but I'm not sure exactly when that will happen. The bug we uncovered would have made things much worse, so we opted for bad instead of really bad. Once we know that that has been fixed, we will update anyone who hasn't already been moved into the correct class.

Is this tech bug affecting new membership records from being displayed also? We recently had a new member baptism age >8 yrs old but I am still not seeing their records. It's possible the mission office has not created it yet but just wondering if this is affecting new membership records also.

cchang wrote: Thu Jan 27, 2022 8:39 am Is this tech bug affecting new membership records from being displayed also? We recently had a new member baptism age >8 yrs old but I am still not seeing their records. It's possible the mission office has not created it yet but just wondering if this is affecting new membership records also.

Not sure if you are aware, but the ward can now create records themselves, provided all the paperwork has been processed. If memory serves me, this has been an option for at least two years.

We now insist on doing the record creation ourselves, as it once took three months for the mission office to create a record after a baptism!

cchang wrote: Thu Jan 27, 2022 8:39 am Is this tech bug affecting new membership records from being displayed also? We recently had a new member baptism age >8 yrs old but I am still not seeing their records. It's possible the mission office has not created it yet but just wondering if this is affecting new membership records also.

The mission office can be a bit slow at times (in my experience) and sometimes that is due to the missionaries not passing the baptism form to them in a timely manner. Before you create a record on your own, I recommend you check with the mission to see where they are in the process so duplicate records don't get created.

cchang wrote: Thu Jan 27, 2022 8:39 am Is this tech bug affecting new membership records from being displayed also? We recently had a new member baptism age >8 yrs old but I am still not seeing their records. It's possible the mission office has not created it yet but just wondering if this is affecting new membership records also.

No. This only affects reassignment to new classes at the beginning of the year.

I am a ward clerk and it does not allow me or the Bishopric to move the 11 turning 12 from activity days to YM/YW.

russellhltn wrote: Sun Jan 16, 2022 12:22 pm

steveahanson wrote: Sun Jan 16, 2022 7:53 am I have tried to move the 11 from Activity days to Young Woman, but when I click on the individual's names it will not provide an option to move them out of the primary. I followed the direction provided above in the chain, but it is not responding the way described above.

What is your calling? I know it's available to the Ward clerk. Not so sure about Primary/YW leaders.

Ward clerk and asked the bishopric to try with no luck.

steveahanson wrote: Sun Jan 30, 2022 8:13 am I am a ward clerk and it does not allow me or the Bishopric to move the 11 turning 12 from activity days to YM/YW.

That's odd. How are you trying to do it?

Has the members in question been baptized? Have you verified by looking at their birthdate they will turn 12 this year? (Born 2010)

steveahanson wrote: Sun Jan 30, 2022 8:13 am I am a ward clerk and it does not allow me or the Bishopric to move the 11 turning 12 from activity days to YM/YW.

Try removing them from the Primary Activity Days class and then move them to YM/YW.

I (ward clerk) have attempted to move youth from activity days to YW/YM several times. When I select the name and attempt to "move" the drop down is empty

I just manually moved our two new YW who were still stuck in Primary. In our case, both 11-year-olds had asterisks next to their names in the Primary list (indicating the system knew they weren't in the correct spot). I removed them from the Primary Activities list (the only place they appeared). I then went into the YW membership list, and manually added each of them. Their names then appeared without any asterisks, indicating the system knew they were now in the right place. Our YW and Primary presidents confirmed they now see what they expect.

@KeithNBishop Did you try something along these lines, which I posted previously and worked for our situation? The two-step approach of first removing them from Primary Activities, and then adding them to YW, was how we were able to move them appropriately. The "single-step" move via the drop-down didn't work for us.

I just started some updates that should catch the remaining YM/YW with the following condition:

* A clerk hasn't specifically overridden the class that they are in (e.g. 12 year old put in a CTR 4 class, yes there are those)

If you have a record in your ward that is in a Valiant 10 class and should be in YM/YW, please post here and I'll take a look at your Valiant 10 classes (even if they're combined with other classes).

You don't need to post names or unit numbers, I can find the offending record with just your post. If you have records that are not in the right class and they aren't 11-12 years old this year, I'll take a look at those too.

Part of the reason that's confusing for ya'll is that there is an underlying system notion of groups that's not obvious (there's no label in the app). Sunday School/Primary are all in the same group. Sunday gender classes (YW/YM/EQ/RS) are all grouped together and Activity Days is in it's own group of OTHER (used to have cub/scout classes). So That's part of why the Activity Days drop-down (really the OTHER group) is blank when you're trying to move them to a YW/YM class.

I have a young woman whose birthday is late in the year. her record automatically moved into the YW organization, but her parents and the young woman want to be left in the Primary organization (Valiant 10) until the end of this year. I have been able to add her (Organizations > Primary > Valiant 10 > Members > +Add Member - Shows up with an asterisk with a note for being in the wrong class) to the Primary organization under the Valiant 10 list, but I cannot remove her from the YW Membership list... Is this possible and how would one go about doing it?

Thanks!

captain_mills wrote: Sun Aug 27, 2023 7:27 pm I have a young woman whose birthday is late in the year. her record automatically moved into the YW organization, but her parents and the young woman want to be left in the Primary organization (Valiant 10) until the end of this year. I have been able to add her (Organizations > Primary > Valiant 10 > Members > +Add Member - Shows up with an asterisk with a note for being in the wrong class) to the Primary organization under the Valiant 10 list, but I cannot remove her from the YW Membership list... Is this possible and how would one go about doing it?

Thanks!

Guessing you're a ward clerk or assistant ward clerk. If so, your first official place to ask that question is your stake clerk. Part of his job is to train the ward clerks.

captain_mills wrote: Sun Aug 27, 2023 7:27 pm I have a young woman whose birthday is late in the year. her record automatically moved into the YW organization, but her parents and the young woman want to be left in the Primary organization (Valiant 10) until the end of this year.

Unless this is a special needs situation, that's not in accordance with the Handbook.

Yes, ward clerk... I will get a hold of my stake clerk... Thank you...

Her birthday is December 20th and will not turn 12 until then... Spends most of the year as 11 y.o. and is a school grade behind everyone who went up to YW in Jan.

Bishop asked if I'd find out... Sorry... Will not bother again...

Going back to hunt for references:

12.1.3 - In some circumstances, an 11-year-old may not be ready to leave Primary. The bishop, parents, and child counsel together about the timing.

So, it would appear to be allowed, but LCR is fighting you. I'd suggest calling GSD to work this out.

The Church's system still is not moving kids up from primary to their appropriate youngwomen's class. I have 5 girls that turn 12 this year and are in Youngwomen but the system has not moved them up, can you please fix this please.

markolsencottle wrote: Sun Feb 25, 2024 3:52 pm The Church's system still is not moving kids up from primary to their appropriate youngwomen's class. I have 5 girls that turn 12 this year and are in Youngwomen but the system has not moved them up, can you please fix this please.

Nobody here can fix anything. This is a user-to-user discussion forum. To report bugs so that they might get fixed eventually, please use the relevant Feedback button or link. To resolve current problems that cannot be resolved via LCR, contact the GSD.

markolsencottle wrote: Sun Feb 25, 2024 3:52 pm The Church's system still is not moving kids up from primary to their appropriate youngwomen's class. I have 5 girls that turn 12 this year and are in Youngwomen but the system has not moved them up, can you please fix this please.

If the children were placed manually, they may not move automatically. Also, if you have split the 12-yo class, that may affect it's ability to management automatically.

You need to work with your ward clerk. He can reset the assignments (preferable) or manually move them. But ultimately he is the one to fix your problem.