Invalid Routing Number

I'm setting up my daughter's account so she can pay tithing online. I'm having her use my bank account information and the church website is telling me that the Mountain America Credit Union routing number is invalid? 324079555. It's what I used to set up my online tithing donation. Why won't it work for her??

katejanewarren wrote: Sun Dec 19, 2021 11:00 am I'm setting up my daughter's account so she can pay tithing online. I'm having her use my bank account information and the church website is telling me that the Mountain America Credit Union routing number is invalid? 324079555. It's what I used to set up my online tithing donation. Why won't it work for her??

If you are getting the error message at the very end of the setup, after you have also entered the account number, the error may reflect that the account is already in use (by you). I do not believe two different individuals are allowed to use the same account number at the Donations site.

Not sure if this is the issue, but you might check the info on Mountain America Credit Union's Does my account number appear differently depending on its use?

Normally, your account number will appear just like it does on your account-opening documents, as a 1-8 digit long number (e.g., 12345678). However, when setting up direct deposit or external transfers, we add the number sequence 5010 to the beginning. The account number then becomes 5010XXXXXXXX.

I'd also check with the make to make sure Electronic Funds Transfer is allowed on your account. It would have to be a checking or savings account.

lajackson wrote: Sun Dec 19, 2021 11:40 am I do not believe two different individuals are allowed to use the same account number at the Donations site.

I could see that being a warning, but not a requirement. Otherwise, a husband and wife can't use the same account.

katejanewarren wrote: Sun Dec 19, 2021 11:00 am I'm having her use my bank account information and the church website is telling me that the Mountain America Credit Union routing number is invalid? 324079555. It's what I used to set up my online tithing donation. Why won't it work for her??

It is your bank account - meaning you are registered with the bank as an authorized user. Your daughter probably needs to be added as an authorized user. Just because she is your daughter does not automatically make her an authorized user.

katejanewarren wrote: Sun Dec 19, 2021 11:00 am I'm setting up my daughter's account so she can pay tithing online. I'm having her use my bank account information and the church website is telling me that the Mountain America Credit Union routing number is invalid? 324079555. It's what I used to set up my online tithing donation. Why won't it work for her??

This is happening with the America First routing number as well. It shouldn't matter about the account if the routing number is saying it is invalid. The routing number is to inform which banking institution to withdraw from. I tried logging out and re logged in and it is still showing the America First routing number as invalid. There must be a glitch in the online donation system.

I learned a long time ago not to get too hung up on error messages. Programming proper error messages for all situations is as much, if not more work, then getting the program to work in the first place.

In other words, it might not be the routing number, but some error coming back from the bank from account inquiry that's being misinterpreted.

I get the same error. Steps to reproduce:

Login to https://donations.churchofjesuschrist.o ... #/settings
Click on the Add Donation Account button
Select Account Type - Checking or Savings, doesn't matter
Attempt to enter a valid routing number - I used 124301779 - in the Routing Number field

The field is immediately outlined in red and the message "Invalid routing number" appears in red below the field. You are unable to save the new donation account while this error condition exists. No other entries are required to get this error, so has nothing to do with an actual bank account.

There are console errors in Chrome Developer Tools when you enter a routing number. Most common is:

launch-fe44d8adbb98.min.js:6 GET https://dpm.demdex.net/id?d_visid_ver=5 ... 0194926594 net::ERR_BLOCKED_BY_CLIENT


** UPDATE **

This appears to be caused by tracking protection. Turning off tracking protection allows the routing number to be validated properly. To disable in a Chrome variant, see that browser's help page. For Firefox, visit https://developer.mozilla.org/en-US/doc ... Protection

fezwickbeane wrote: Wed Dec 22, 2021 10:32 am I get the same error. Steps to reproduce:

Login to https://donations.churchofjesuschrist.o ... #/settings
Click on the Add Donation Account button
Select Account Type - Checking or Savings, doesn't matter
Attempt to enter a valid routing number - I used 124301779 - in the Routing Number field

I get the same thing. I bit of hunting and I found this page that indicates State Bank Of Southern Utah has another routing number, 124300699. That one works. The question is if that will connect you to the correct account or not. That may be worth a call to the bank to find out.

Apparently there used to be a downloadable directory of routing numbers. Which makes me wonder how the church checks the routing number. I had assumed it checked with a banking service, but perhaps a file needs to be updated.

fezwickbeane wrote: Wed Dec 22, 2021 10:32 am ** UPDATE **

This appears to be caused by tracking protection. Turning off tracking protection allows the routing number to be validated properly. To disable in a Chrome variant, see that browser's help page. For Firefox, visit https://developer.mozilla.org/en-US/doc ... Protection

I didn't do that, but now the original number works without any change to my browser! Perhaps someone updated it just now.

Flaky. Now 124301779 doesn't work, but 324079555 does, as well as 124300699

I was also getting this error, but no longer am. It seems that this portion of the Church's website is quite flaky. When I was initially getting the error, the website didn't recognize PenFed's routing number. I tried clearing all cookies and cache from my web browser (Google Chrome), and that first attempt didn't work. Then I tried adding an account again, and it wouldn't even pull up the screen to do so. I had to sign out and clear cache, and then sign back in, at which point I was able to visit the Add Donation Account screen again, and this time it recognized PenFed's routing number.

Update: I got mine to work. I deleted my main account, then added the new account from the new bank and it took after 2 tries. Not sure if I’ll be able to add my old account back in but that will just take some trial and error. Annoying but better than not having the electronic option.

I am imputing a new American account so I can pay tithing online while I'm here in the United States. It says that my routing number for a Wells Fargo account is invalid.

wyatt.williams wrote: Wed Aug 30, 2023 1:23 pm I am imputing a new American account so I can pay tithing online while I'm here in the United States. It says that my routing number for a Wells Fargo account is invalid.

Is your membership record in a ward in the United States? From what I understand, Online Donations is tied to the country where your records are, which affects the currency and the bank account options that are available. If your records aren't in the United States but you want to pay from a United States bank, you can try contacting onlinedonationsupport@ChurchofJesusChrist.org – based on discussions in other forum threads, I think they might be able to override the country settings for your Church Account.