All ministering assignments are missing

6 postsstarted by marciolsf 874 viewsoriginal topic

New Member
#1
Someone in our ward (not sure who or how) wiped out all ministering assignments and districts from our elder's quorum. A few mobile devices had the cached information for a few more days, but those too are now gone. I've been able to find reports that have total ministering interview counts for previous quarters, but not the actual assignments.

Do we have any ways to restore or recreate that information? Otherwise we'll have to start all our assignments/companionships/etc, mostly from scratch.
Community Administrator
#2
I don't remember hearing of anyone who has successfully gotten it restored.
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New Member
#3
oh no! do you know if there’s a specific group i can reach out to?
Community Administrator
#4
marciolsf wrote: Fri Oct 29, 2021 3:54 pm oh no! do you know if there’s a specific group i can reach out to?
You can ask the clerk to call support, but by now I think they've all left for the weekend.
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New Member
#5
As a follow up for anyone in a similar conundrum, I found a way to recreate all the ministering assignments — in the assignments page (not the reports page!), there is a drop-down menu that let’s you see the assignments for the previous quarter. This was good enough that I was able to recreate the majority of the assignments by hand, and figuring out the remaining differences was easy.
Community Administrator
#6
marciolsf wrote: Sun Oct 31, 2021 7:20 pm As a follow up for anyone in a similar conundrum, I found a way to recreate all the ministering assignments
Thanks for the tip. I'm sure that will come in handy.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.