Trying to change banks for donations

I changed from Zions BankTo US Bank and I cannot get the routing number in my account. It keeps coming back and saying insufficient funds

That's a strange error message for a routing number. I'd check with US Bank to make sure you're using the right number.

In Utah, the routing number for US Bank should be 124302150. Is that what you're using?

I assume the routing number is based on what state the account is in.

russellhltn wrote: Wed Oct 20, 2021 1:17 pm I assume the routing number is based on what state the account is in.

Yep, for the most part. From their website: "Your routing number identifies the location where your account was opened." [Emphasis mine.]

https://www.usbank.com/bank-accounts/checking-accounts/checking-customer-resources/aba-routing-number.html

This thread is exactly duplicated on:

viewtopic.php?p=227579#p227579

Can one of you moderators or administrators delete the duplicate thread?

garystroble wrote: Wed Oct 20, 2021 6:17 pm This thread is exactly duplicated on:

viewtopic.php?p=227579#p227579

Can one of you moderators or administrators delete the duplicate thread?

It's the same thread.

This thread started in the "Church Account" section. I moved it to "Online Donations", but left behind a shortcut so OP could find their thread.

I think the shortcut (icon with an arrow pointing to the top/left) is the source of the confusion.

It was showing twice, so thought that was a violation of the Code of Conduct. Sorry if I misunderstood the rules.

garystroble wrote: Wed Oct 20, 2021 6:32 pm It was showing twice, so thought that was a violation of the Code of Conduct. Sorry if I misunderstood the rules.

It's a feature, not a bug.

There's only one thread, but two entry points due moving it to a more appropriate section. If you click on the topic in the Church Account section, you'll find yourself in the Online Donations section.

OP did not post twice. If they did, there would be two separate threads with possibly an identical root. That's what we want to avoid.

Thanks, hope you can understand how it could look like a duplicate thread. Perhaps a note about posting it elsewhere in the more appropriate section would be helpful in the future; just a suggestion.

Perhaps a note about posting it elsewhere in the more appropriate section would be helpful in the future

I just noticed (when looking at this example), that if you hover your mouse over the thread in the "old" forum location, a popup appears with the text "Moved Topic". So at least there's this additional visual cue (in addition to the arrow icon).

BrianEdwards wrote: Mon Oct 25, 2021 2:16 pm

Perhaps a note about posting it elsewhere in the more appropriate section would be helpful in the future

I just noticed (when looking at this example), that if you hover your mouse over the thread in the "old" forum location, a popup appears with the text "Moved Topic". So at least there's this additional visual cue (in addition to the arrow icon).

Yes, that would be useful if one had restless mouse syndrome, but most people usually tend to just read things, at least that has been my experience.

I would like to delete a bank account that hs been closed. I did not find any information in the whole donation site. Can you help?

larrygil1 wrote: Mon Nov 08, 2021 12:50 am I would like to delete a bank account that hs been closed. I did not find any information in the whole donation site. Can you help?

It is not obvious, but if there is only one bank account in your profile you will not be possible to delete the old bank account until a new one is added first. After the replacement bank account is added make it the default bank account by clicking the radio button for "Make this my default". Now click the trashcan icon for the old bank account to delete it.

You will also will not be able to delete the old bank account if there are any incomplete, or pending, donations from that account.