Error with new Switch installed

3 postsstarted by CristeleRichins 2021-08-27 20:02 UTC1,319 viewsoriginal topic

New Member

#1
2021-08-27 20:02 UTC

Installed a new Meraki switch but sadly programmed all the ports to be public and need to change that. When I go into TM I now get an error of "Device '(serial number here)' could not be found in Meraki inventory. How do I fix that?

russellhltn

Community Administrator

#2
2021-08-27 20:38 UTC

CristeleRichins wrote: Fri Aug 27, 2021 2:02 pm When I go into TM I now get an error of "Device '(serial number here)' could not be found in Meraki inventory. How do I fix that?

I'm guessing you're going to have to call Global Service Desk to get them to straighten that out.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

CristeleRichins

New Member

#3
2021-08-27 20:42 UTC

Edited 1 time, last by CristeleRichins on 2021-08-27 20:46 UTC

russellhltn wrote: Fri Aug 27, 2021 2:38 pm
CristeleRichins wrote: Fri Aug 27, 2021 2:02 pm When I go into TM I now get an error of "Device '(serial number here)' could not be found in Meraki inventory. How do I fix that?
I'm guessing you're going to have to call Global Service Desk to get them to straighten that out.

Thank you - found their number and on the phone with them now.