How to remove account from mobile apps remotely?

8 postsstarted by jeremyw013 2,718 viewsoriginal topic

#1
My old iPhone's screen is broken but functions perfectly well.

I am wondering if there is any way to remotely sign out of my Church account from all the mobile apps on the device.

Thanks!
Jeremy 🎶
Senior Member
#2
Is there a way to do a factory reset without accessing the screen on your specific device? Some devices have a pin hole that can be used to factory reset it to the "as shipped" state. That might do it, but I don't know if it would delete installed apps and their settings.
Community Administrator
#3
I don't remember any option to remotely sign out a device.

You might look into an adapter that you can plug into your phone to get a screen. I don't know if that will work on your device or not, but it's worth researching.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#4
I’ve noticed that it signs out when the device becomes disconnected from the internet so I could probably just kick it off my WiFi network.
Jeremy 🎶
New Member
#5
jeremynwest wrote: Sun Jul 25, 2021 2:48 pm My old iPhone's screen is broken but functions perfectly well.

I am wondering if there is any way to remotely sign out of my Church account from all the mobile apps on the device.

Thanks!
1. On the device, tap Settingsand then Accounts.
If you don't see Accounts, tap Users & accounts.

2. At the top, tap Work and then Remove work profile and then Delete.
If you don’t see Work at the top, tap the account that you want to remove and then Remove account and then Remove account and then OK.

3. If needed, enter your phone's pattern, PIN, or password.
Community Moderators
#6
jessicaherron9 wrote: Thu Sep 16, 2021 3:46 am 1. On the device ...

The poster was asking how to remotely sign out. He does not have access to the device.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#7
You just need to follow some steps to remove your gmail account.:

1.Sign in to your google account from your system.

2.click on My Account as shown in figure:

3. than click on device activity and security events as shown below:

4.click on review devices:

5.now you can remove your account.
Community Administrator
#8
jessicaherron9 wrote: Mon Sep 27, 2021 4:51 am You just need to follow some steps to remove your gmail account.:
GMail? OP was asking about Church Account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.