Tech Forum Archive

changing profile picture

7 postsstarted by bjervin 3,036 viewsoriginal topic

bjervin
New Member
#1
How do I change my profile picture?
russellhltn
Community Administrator
#2
I would use either Member Tools or the "Ward Directory and Map" web page to change your individual photo. They change may not be immediate as it needs to be approved by someone in your ward.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
whitnyrenee
New Member
#3
not working. There is no way to change the image on the website or the app. I can update my profile but not family
jdlessley
Community Moderators
#4
whitnyrenee wrote: Wed Mar 30, 2022 11:22 am I can update my profile but not family
Adults in a household can change their own and other members of the household contact information and pictures as well as the household contact information and picture in Member Tools and in the Directory. Minors cannot change their own, the household, or other members of the household contact information or pictures in either location. This must be done by an adult member of the household.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
#5
I'd be surprised if adult children can change any household settings/photos. I think there was a bug awhile back that even an adult "child" couldn't change their information. It may still be there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
#6
russellhltn wrote: Wed Mar 30, 2022 7:38 pm It may still be there.
I have been wondering about that. The bug, as I understand it, was that those 18 years of age and older were suppose to be able to make changes but only those age 19 years of age and older could. Since we haven't heard whether that was fixed then it is possible it is still in play.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
#7
jdlessley wrote: Thu Mar 31, 2022 4:19 am The bug, as I understand it, was that those 18 years of age and older were suppose to be able to make changes but only those age 19 years of age and older could.
The bug I'm thinking about is that "children" of the household couldn't edit regardless of their age.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.