LDSAccess WiFi

Despite having Liahona and Lehi, our buildings still have LDSAccess with the Pioneer47 password. I thought than when Liahona came out that LDSAccess was deactivated.

How do we deactivate LDSAccess?

I’m guessing that you still have some old Cisco AP’s, instead of Meraki AP’s. Until the old AP’s are replaced, or disconnected, LDSAccess will still be active.

Another thought maybe there is another type of nonstandard AP device still installed.

Biggles wrote:Another thought maybe there is another type of nonstandard AP device still installed.

That sounds very possible, since many wards and stakes bought their own residential routers and connected them to the network. The STS needs to be made aware of this issue.

Biggles wrote:I’m guessing that you still have some old Cisco AP’s, instead of Meraki AP’s.

I've seen that too. For some reason, long after the meetinghouses were updated, the Institute of Religion building near the state university still had the old APs and Routers.

And check the modem. We had an enterprising individual set up the old SSID and password on the actual cable modem one time.

Thank you for the replies. I am the STS so I need to get this figured out.

You could install an app on your phone or laptop that displays Wi-Fi signals and their strengths, and then walk around the meetinghouse until you find the source of the LDSAccess signal. I've don that before to locate WAPs that are not easy to see.

Does it show the SSID in the TM portal?

Currently you can enable and disable both Liahona and Lehi, perhaps you have an extra option for LDS access?

Otherwise I would escalate it to FM.

I'm wondering how this issue was finally resolved. I have a remote unit that had one MR33 initially stay on LDS Access at the changeover to Liahona. At the time I called GSD, and, as I remember it, they reconfigured things in the Meraki cloud manager to resolve the issue. Yesterday I was out at that building (installing a new clerk computer) and noticed that LDSAccess was still being used as the SSID for that access point (though only on the 5GHz band). Soft rebooting it through TM didn't solve the issue. Unfortunately, since it was a Saturday, there was no help available via GSD, and (as I had two more remote units to set up clerk computers for) I didn't have time to get in the attic and hard reset it. Since the unit is 75 miles away, it is difficult to be there when GSD is available.

I would check to make sure it's connected properly. It needs to have a direct connection to the Meraki firewall (no switches) and the firewall's port set to "AP".

russellhltn wrote: Sun Jan 16, 2022 12:17 pm I would check to make sure it's connected properly. It needs to have a direct connection to the Meraki firewall (no switches) and the firewall's port set to "AP".

I think you meant a direct connection to the Meraki switch set to AP and no other switches between.

Biggles wrote: Sun Jan 16, 2022 1:03 pm I think you meant a direct connection to the Meraki switch set to AP and no other switches between.

Oops, you are correct. Only the first Meraki switch goes to the firewall.

Any downstream Meraki switches need to be connected to that first switch. That port on the first switch needs to be set to "Link".

And the switch connected to the Meraki firewall needs to be plugged into the first port of the firewall.

In other words, there has to be an unbroken link of Meraki equipment using Meraki protocol between the AP and the internet.

Not sure if this might be the correct location to post this so here I go:

My new calling is : Ward Technology Specialist yet I can't seem to get a clear answer from the bishopric as to how I can have access to the technology Manager's website portal.

https://tm.churchofjesuschrist.org/#/home/dashboard/

fyi: the previous ward tech specialist end up moving to Utah so there is really no one else I can ask, nor do I think he even knew about the technology Manager's website porta.



If anyone can point me to the right direction please.

isin1776 wrote: Mon Jan 24, 2022 11:57 pm Not sure if this might be the correct location to post this so here I go:

My new calling is : Ward Technology Specialist yet I can't seem to get a clear answer from the bishopric as to how I can have access to the technology Manager's website portal.

https://tm.churchofjesuschrist.org/#/home/dashboard/

fyi: the previous ward tech specialist end up moving to Utah so there is really no one else I can ask, nor do I think he even knew about the technology Manager's website porta.



If anyone can point me to the right direction please.

The last time I checked with a recently called WTS, they didn’t have access to TM. I think the prime reason for the WTS, is to assist members with their access and use of the technology supplied by the Church.

If my assumption on this is wrong, please correct me!

isin1776 wrote: Mon Jan 24, 2022 11:57 pm My new calling is : Ward Technology Specialist yet I can't seem to get a clear answer from the bishopric as to how I can have access to the technology Manager's website portal.

Start by having your ward clerk change your calling to the standard calling. With a custom calling like you have you'll never be able to get access to any systems.

jonesrk wrote: Tue Jan 25, 2022 10:23 am

isin1776 wrote: Mon Jan 24, 2022 11:57 pm My new calling is : Ward Technology Specialist yet I can't seem to get a clear answer from the bishopric as to how I can have access to the technology Manager's website portal.

Start by having your ward clerk change your calling to the standard calling. With a custom calling like you have you'll never be able to get access to any systems.

thank you biggles and Jonesrk,

Just one question Jonesrk, what would the "Standard Calling" be?
thank you.

Technology Specialist is the official name and for yours you want it recorded at the ward level. LCR clearly lists which positions are standard.

isin1776 wrote: Tue Jan 25, 2022 10:00 pm what would the "Standard Calling" be?

A standard calling is when the clerk selects from a list. A custom calling is when the clerk types the name of the calling into a free-form field.

The clerk should know the difference between the two.