Many Timeout Errors...

6 postsstarted by zoomiest 3,369 viewsoriginal topic

New Member
#1
My Branch just started using the Church's own Calendar. Wonderful.
But, as I add events, I get repeated timeout errors... This was reported in these forums back in 2019. What is the plan to fix these?
Church Employee
#2
There is a thing going on. Take a break, go get yourself a sandwich, enjoy a nice refreshing soda, and try again later.
Church Employee
#3
yes, we had a recent release that wasn't cleaning up database connections correctly, so may have caused tis during the early part of last week. We did issue a fix on Thursday. Normally you should only see these if you connection times out and you need to sign in again.
#4
@scgallafent: Not helpful.
Community Moderators
#5
scottrobertlarson wrote: Sun Aug 13, 2023 7:57 pm @scgallafent: Not helpful.
Does the timeouts issue continue unchanged from the March time frame? Is it worse? Is it less frequent?
Church Employee
#6
You're replying to a message from an outage that occurred in 2021. At the time that message was posted, taking a break and trying a couple of hours later was the answer because the team was working on an active issue. That is not the case today, so I agree that advice isn't helpful today.