Taking Attendance in Member Tools

20 postsstarted by t0008sa 26,177 viewsoriginal topic

Member
#1
A communication today from the Finance and Records Department advises that we are now to take attendance for classes and quorums.

There is an addition to Member Tools to easily do this (Reports, Class and Quorum Attendance).

However, when I tried it, it's missing multiple adults (including me), and all the youth.

Has anyone else tried the App?

Any luck with getting everyone in your unit?

Thanks!
Community Administrator
#2
The first step is to check LCR and make sure that the problem isn't there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#3
After trying several things, the one that worked was going to Settings, Help, Signout / Reset.
New Member
#4
Resetting did not solve it for me. I'm on iOS.
Are you on Android or IOS?
#5
I'm on Android. No amount of updating would even give me the menu option for recording class attendance. I had to sign out and sign back in for it to appear.
New Member
#6
I found it in my apple app a few weeks ago, got the memo that it had gone live and it has disappeared. Have tried signing out and signing in, data refresh, and even uninstalling and reinstalling the app, but it won't reappear.
#7
I updated my app today. There is still no Class and Quorum Attendance listed under the Reports tab. I'm RS secretary on an iPhone. I can enter the attendance on the website from my desktop Mac, but not in the app so I know it's not that I don't have the right permission. It would be more convenient to use the app on my phone while I'm on the zoom meeting on my computer.
Senior Member
#8
It is available on my Android phone now (though I think I am on the beta track), in addition to LCR. I am a counselor in EQ. Not sure the roll-out for iOS, but I have read previously they try to keep the two OS's in parity as much as possible so it should be available soon. Sunday's are particularly difficult times to sync and update church apps - if the sync/update is interrupted due to server loads, unpredictable results occur. Look for this in the "reports" menu on the device.
Community Moderators
#9
If you are on iOS, I would send feedback. Some here have reported that the new Class and Quorum Attendance link showed up briefly and then disappeared.
Member
#10
Mine showed up for a while, now it's gone again...
New Member
#11
The option is available on my iPad Mini 2 (iOS 12.5.1, which is the latest compatible update for this model), but not my iPhone 7 (iOS 14.4; updated this week). I’ve used Manual Update, Refresh Data,, signed out and back in, and pulled down from the top of the screen on the Reports screen (which I believe is the action I took that caused it to show up on my tablet). We’re not meeting for Relief Society at all right now, and starting our first hybrid Sacrament Meetings on Sunday, so maybe they’ll have this worked out before I need to take attendance. I noticed that the app shows every Sunday, not just Relief Society Sundays, so I’ll have to check the website to see if instructions have changed again.
Senior Member
#12
I have just checked my iPad and the Class and Quorum Attendance option has magically reappeared in the Reports section!
New Member
#13
I am curious if anyone has figured out how the organization's secretaries can access this feature. the presidents and counselors can see it but not the secretaries. to me, that doesn't make sense since the secretaries have the responsibility for record keeping. I would really like the secretaries of the Young Women classes and the Aaronic Priesthood quorums to be able to access this feature as well.
Senior Member
#14
I would really like the secretaries of the Young Women classes and the Aaronic Priesthood quorums to be able to access this feature as well.
You're not alone, there's a few threads essentially covering this same topic, and at this point it's not possible for youth secretaries to do. I'd point you to viewtopic.php?f=112&t=38441&p=221968&hi ... es#p221968. My takeaway is that nobody on the Forum is aware of what the Church's plan might be regarding this (namely, if it's an oversight, or a work-in-progress, or something that won't be done). So we're all in the same boat, doing the extra steps the current implementation requires.
New Member
#15
I use to be able to record attendance, and now that ability has disappeared. I'm running Apple iPhone XR with latest IOS. I'm the Bishop, so permissions shouldn't be an issue. I've tried signing out and then back in, and manually updating.
New Member
#16
Not sure if this is still an issue for folks, but our Ward just figured it out. Reports > Class and Quorum Attendance (3rd Option Down) > Filter (Select which class) > Record Attendance
New Member
#17
It was available on my iPhone XR sometimes, but I haven't seen it in a month or so on the tools app. I've been logging into LCR from the browser and taking attendance that way, but it was easier in the tools app. The sacrament meeting attendance is also stuck in May.
New Member
#18
I’m looking to find instructions on taking attendance. How to do it, and who should be doing it. Any help would be greatly appreciated
Community Moderators
#19
The who is in General Handbook, 33.5.1.1. There are no published instructions on how to do it. There are topic threads in the forum such as 2021 Recording Attendance Guidelines and discussions earlier in this topic thread that might be helpful. If you have any specific questions then ask and someone with experience can provide guidance.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#20
I’m looking to find instructions on taking attendance.
Another option is to work with your ward clerk, who should be aware of how attendance is currently handled in your ward for each organization. And if you're the ward clerk, you have a stake clerk who is also a local resource (and hopefully you could also ask the previous ward clerk). I also agree that the more specific your question, the more specific your answers here will likely be.