Donation Site Down?

https://donations.churchofjesuschrist.org/donations/ appears to be down. It would be great to get a notification when it's back up, if that were somehow feasible, but I thought I would at least check in here. Thanks for all you do!

Working fine for me.

I'll give my usual advice to try using incognito mode. The church websites have problems with stale cookies that can result in strange behavior.

Works fine for me also. Try russellhltn's advice.

Impressive prompt advice! Thanks so much. Totally worked.

My only concern then is for the average or less-savvy website user who would not be able to figure this out =)

Yeah, the church really needs to do a LOT better managing of their cookies. I don't think they realize how widespread the problem is of users having issues with stale cookies.

I am trying to do online donations and I am getting this message:

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

Can you help me, or is the site temporarily down?

Thanks

lweaver wrote: Mon Jun 17, 2024 8:58 am Can you help me, or is the site temporarily down?

I just tried and the site appears to be down at the moment.

No one here can help you since this is a user-to-user discussion forum. I would suggest you just try back later today.

Donation site down, I also am getting the error on the 18th.

Working for me.

Is the donation site down today, November 3, 2026?

teresaburrell18@gmail.com wrote: Tue Nov 03, 2026 3:01 pm Is the donation site down today, November 3, 2026?

It's working for me. If it's not working for you, try incognito mode in case the issue is cookie build-up.