Meeting House Internet Some devices not connecting

On several Sundays now, some devices are able to connect and some are not. Last Sunday for example 4 -I-phones, 1-Ipad and 1- Surface Pro were not able to connect. However Androids and Mac Books were able to.
We reset the router, forgot network and reconnected, powered off and on the devices, drove away from meetinghouse and back, and still the devices connect to the router but no internet.
The same devices usually connect right away on other Sundays....... I am thinking it is something to do with the pop-up acceptance page. Is there a way to prompt the acceptance page ??? or has anyone else have similar issue ??

Same issue here. My iPad and MacBook Pro do not show the accept terms page.

Found a solution that worked for me in another forum. Try clearing any entries you have for DNS Servers in your network settings on the client machine. (For a Mac: System Preferences > Network > Advanced > DNS Tab. Click any entries under DNS Servers: and then click the "—" button)

I'm having this same issue in our ward building trying to connect with my iPhone 11 and my new iPad Pro. I select Liahona and type in the password correctly--it shows connected but the pop-up acceptance page never presents to actually connect. I have read through other forums and tried everything--no luck. I'm now teaching seminary in the building and the cell phone signal is weak at best so I use it as a hotspot for my iPad and that sometimes gets me by. I really need that wifi connection. Others are able to get to it, including my wife who has an iPhone 13. Help?!?

daniel.smedley wrote: Sat Nov 26, 2022 4:25 pm I'm having this same issue in our ward building trying to connect with my iPhone 11 and my new iPad Pro. I select Liahona and type in the password correctly--it shows connected but the pop-up acceptance page never presents to actually connect. I have read through other forums and tried everything--no luck. I'm now teaching seminary in the building and the cell phone signal is weak at best so I use it as a hotspot for my iPad and that sometimes gets me by. I really need that wifi connection. Others are able to get to it, including my wife who has an iPhone 13. Help?!?

Try rejecting Liahona when you are in the building, then reenter it as a wifi connection with the password. Sometimes Apple devices can act strange with Liahona after an Apple software update.

I'd suggest going to https://guestwirelesstermsofuse.churchofjesuschrist.org when you try to connect. That should take you directly to the acceptance screen.

Note that you can't be using your own DNS. You have to use the church supplied one.

What does it mean that I can't be using my own DNS. I'm not sophosticated enough to know what the terminology means, but I may have stumbled into changing my DNS.

jeremykidd wrote: Sun Nov 27, 2022 12:11 pm What does it mean that I can't be using my own DNS. I'm not sophosticated enough to know what the terminology means, but I may have stumbled into changing my DNS.

Most non-technical people wouldn't be changing their DNS. But some network filtering packages may change it.

The main thing is that your network settings do not specify a DNS, but uses the one supplied by the network. Sorry, I don't know the specifics of your device to know where that setting is.

Yeah, I tried rejecting the current Liahona connection then reconnecting, many times. Retyping it manually romantically—either way it still won’t present the acceptance page.

it would be great it some one could enlighten us with a solution. I have had the same issue with my MacBook Pro now for a year and have been hot spotting off of my iPhone. it doesn't make much sense as I can connect with my iPhone to liahona but not my MacBook Pro.

So far, the only method I've found is to try and go to a website that device hasn't been to for at least a day. That way the device's DNS cache has expired and it has to request the DNS, which triggers the Terms of Service page.

See my post here --> viewtopic.php?t=44909#p253716. if you are using Chrome, is Secure DNS turned on? if on a Mac, are you using iCloud+ and Private Relay? Is your browser of choice using DoT or DoH? All these could be contributing to, if not causing your issues.

Brad

After trying to get a number of laptops connected, it seems the trick is to try and go to a website it hasn't been to in awhile. I believe most devices will cache DNS for 24 hours, so if you try to go back to a recently visited site, it will pull from cache rather then query the network DNS. As a result, you won't get the splash screen.

russellhltn wrote: Tue Sep 24, 2024 1:07 am "I believe most devices will cache DNS for 24 hours, so if you try to go back to a recently visited site, it will pull from cache rather then query the network DNS. As a result, you won't get the splash screen.

I am always impatient so when I make a network change on a host I almost always reboot the machine or I do a dhcp release/renew and flush dns for good measure.

bradhokanson wrote: Tue Sep 24, 2024 9:04 am I am always impatient so when I make a network change on a host I almost always reboot the machine or I do a dhcp release/renew and flush dns for good measure.

I can see how that would work. I'd think typing in an obscure website would be faster.