Zoom Account for Stake and Wards, how to set up?

I understand that the church has partnered with zoom and that each stake and ward is able to set up a unit account. I also understand that this needs to be done by the STS. How is it done? I don't see any specific instructions on how to do it. If I am the STS specifically how do I do this?

jakesmith101 wrote:If I am the STS specifically how do I do this?

Start with the December 11, 2020, Notice at the Official Communication Library. If you do not have access to the OCL, ask your stake clerk to send you the Notice. You should have received it.

You will also find information in several of the topics here at the Forum.

Armed with that information, go to this site and click on the Zoom link. If you do not see the Zoom link, you probably are not recorded properly as the STS in LCR.

lajackson wrote:If you do not have access to the OCL, ask your stake clerk to send you the Notice. You should have received it.

If you don't have access to the OCL, then I'd question if you are properly recorded as the STS.

If you are not properly recorded as STS, you will not be able to set up the Zoom accounts for your stake and wards.

I’m currently serving as the stake president and when I click the link you shared it gives me a Google meet option but not zoom. I just figured out the calling is officially called assistant clerk / sts. So that helps. I will set that up in lcr. Any advice on set up? I know there were other posts about what email to use when setting up the zoom account since multiple people will be accessing the account.

You may wish to actually call a Stake Assistant Clerk -- Technology Specialist, or assign that as an additional calling to your stake clerk or one of his current assistants. Whoever is called, it usually takes 24 hours after the calling is recorded in LCR for the other Church systems to recognize it.

Each Zoom account needs a unique email address. There are several different ways of doing that discussed in posts at the Forum. With that email address, setting up the account at the Meet Portal is very simple.

A stake with nine units, in addition to the stake account, can other units also have their Zoom account?

aborges821 wrote:A stake with nine units, in addition to the stake account, can other units also have their Zoom account?

Yes, the STS should have the ability to set up an account for the stake and each unit in the stake.

I am also stuck in understanding how to create a church Zoom account. I am a stake tech specialist and when accessing the link, https://meet.churchofjesuschrist.org it default sends be to create a Google Meet account. I don't want a Google Meet account, I want a church Zoom account. I thought that maybe I was supposed to use the church generated Google account generated for Google Meet to then open a Zoom account, but this only provides the basic free Zoom account. What am I missing? Has anyone thought to make a video of step by step guide to setting up the church Zoom account and creating a webinar for sacrament meeting?

wilywhisperleaf wrote:I am a stake tech specialist and when accessing the link, https://meet.churchofjesuschrist.org it default sends be to create a Google Meet account.

Make sure your calling is recorded correctly. It has to be done by the stake, and it must be a "standard position". If the clerk had to type the name in, it's a "custom position". Second, have the clerk make sure the MRN of the person holding that calling matches the MRN on the church account you're using.

Bottom line, the Meet page doesn't recognize your calling.

russellhltn wrote:Make sure your calling is recorded correctly. It has to be done by the stake, and it must be a "standard position". If the clerk had to type the name in, it's a "custom position".

And it can't be an Assistant Stake Technology Specialist--only Stake Assistant Clerk--Technology.

eblood66 wrote:

russellhltn wrote:Make sure your calling is recorded correctly. It has to be done by the stake, and it must be a "standard position". If the clerk had to type the name in, it's a "custom position".

And it can't be an Assistant Stake Technology Specialist--only Stake Assistant Clerk--Technology.

I know it sounds picky but the system name for the STS position is "Stake Assistant Clerk - Technology Specialist".

jdlessley wrote:

eblood66 wrote:

russellhltn wrote:Make sure your calling is recorded correctly. It has to be done by the stake, and it must be a "standard position". If the clerk had to type the name in, it's a "custom position".

And it can't be an Assistant Stake Technology Specialist--only Stake Assistant Clerk--Technology.

I know it sounds picky but the system name for the STS position is "Stake Assistant Clerk - Technology Specialist".

You're right. I actually looked it up in Tools before posting but missed the 'Specialist' which was wrapped onto another line.

I have two units that failed to finish setting up their units zoom accounts when the invites were emailed out from meet.churchofjesuschrist.org. On the Meet site it shows both accounts as not being completed. When they click on the link to go to their account settings, it says the link is no longer active. They can log into their Zoom account, but both Zoom accounts show them to be the free basic version as a result of not finishing setting up. I went into Meet and tried to remove their licenses and it errors out and will not allow me to remove the licenses to submit new ones. How is the best way for me to fix this problem or do I need to contact Global Support?

nflarson44 wrote:I went into Meet and tried to remove their licenses and it errors out and will not allow me to remove the licenses to submit new ones. How is the best way for me to fix this problem or do I need to contact Global Support?

You'll probably have to use feedback on the meet page - and then wait. I think it's been said that Global Support is not handling this.