StickyChurch Zoom Accounts - Single Sign-on

All,

Please be aware single sign-on with Gmail, Facebook, etc. is not supported with the Church Zoom accounts. If you have transferred an account that is setup with single sign-on you may not be able to access the account. If you are unable to log into your Church account because of this, you will need to setup a manual password. Doing this is not super intuitive, but can be done by following these steps:

Step 1: go to Zoom.us
Step 2: click “Sign Up, It’s Free”
Step 3: enter your birth date when prompted
Step 4: enter the email address you are struggling to login into that was transferred to the Church and click “Sign Up”

At this point you should receive an email to activate your account. Follow the steps outlined by Zoom to setup the account, including associating a password to the account. After this, you should be all set.

Following this process should allow you to log into the account using a password but should not remove it from association with the Church. You can confirm everything is still setup correctly by selecting “Profile” after you have logged into your account and confirming you still have license type of "licensed" with “Meeting 500 participants” and “Webinar 500 participants”.

Worked like a charm. THANK YOU!

I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired. I tried to delete the account so that I could recreate it, but responded with "Error: Unable to remove the Zoom Account. Zoom has temporarily suspended changes to this account. Please try making the requested change again in approximately 10 minutes. Contact Zoom or click here you continue to experience issues and need assistance." I tried again in ten minutes, but got the same response.
How to I resend the set up message?

weatchley wrote:I am not sure if this is the correct forum, but I am the Stake Technology Specialist and one of the wards that requested a zoom account didn't respond to the Zoom generated set up message until after it expired.

I'd suggest sending a email to mht at churchofjesuschrist.org or using feedback on the Meet page.

I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?
Gordon Fiero Stake Tech. Specialist

gafiero wrote:I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?+

meet.churchofjesuschrist.org

Letter discussing zoom accts
https://www.churchofjesuschrist.org/let ... nline=true

Hi, I already done those steps in order to get the Accounts to my stake, so the Account says that is Basic, how can I change to the Pro licensed, because Its not working

Boa noite como eu consigo criar a conta do zoom para minha estaca?

tena koe team just wanting to know please if i ma able to re do a zoom account our stake i t person has changed would me have to re set everything cause he can not remember the password please need your help

gafiero wrote: Fri Feb 12, 2021 3:00 pm I now have three wards that want a zoom licence. LB 16th, LB 15th and Cpt 1st, Where do I go to get the licence's?
Gordon Fiero Stake Tech. Specialist

As the Stake Technology specialist in My Stake, I created the Stake GMAIL account, then the Zoom Account and password, Then created each of 10 wards zoom login's and passwords and sent the login's and passwords to each of the Bishops and the login for the stake to the Stake President. The advantage to this is consistency, all the ward had the same login format, XXStakeNameXX+"two initial of the ward"@gmail.com.... If the ward is the cool stream ward then use the initials "CS" Then I assigned the passwords using this format...If it's the Austin Texas Stake, the password would be Ats4324346 (Property Number)
This just an example, use the Abbreviation of the stake plus the Ward property number...the example is made up.

This is great for the Stake Technology specialist because he has a complete list of all the logins and passwords for every ward plus the Stake. He can then quickly view each ward on Sunday to check video and audio Quality from his home on his smart phone and can resolve problems as they occur... Its worked beautifully over the past three years.

I have applied for a zoom license for the Alice Branch and I'm getting a response that it is waiting on church review. How long does it usually take for a reply?

I have been asked to sub for an educational church mtg, like the resiliency classes.
They gave me the instructions to go to: churchofjesuschrist.zoom.us
And then I click start a meeting, and it takes me to lds church sign in, so I do, with my own personal credentials.
Then it says, from the Zoom website:

Something went wrong while you tried signing in with SSO
For use by authorized Church workforce only. Visit the Service Catalog to learn how to request access.
WEB_a8641b48a122141a1238bb8d55fab85c

Apparently our stake and other specialists don't know how to fix this. Help? I need to be able to login and use the same zoom meeting they normally host this from so everyone can join the same link as always.

Suggestions? Thank you, Sterling Wall

swall wrote: Tue Feb 07, 2023 6:59 pm I have been asked to sub for an educational church mtg, like the resiliency classes.
...
Suggestions? Thank you, Sterling Wall

If you're using a web browser, there's a slight chance clearing your browser's cache and deleting relevant cookies might solve the problem. If not, please remember that this is a user-to-user discussion forum and there's no guarantee anyone with solutions will read this thread. Using the Feedback link/button is a more direct channel to official help/support. Or, if it's urgent enough, a call to the Global Services Department might be necessary.

swall wrote: Tue Feb 07, 2023 6:59 pm I have been asked to sub for an educational church mtg, like the resiliency classes.
They gave me the instructions to go to: churchofjesuschrist.zoom.us

Chances are they'll have to set up a meeting and find a way of granting you moderator rights.

swall wrote: Tue Feb 07, 2023 6:59 pm I have been asked to sub for an educational church mtg, like the resiliency classes.
They gave me the instructions to go to: churchofjesuschrist.zoom.us
And then I click start a meeting, and it takes me to lds church sign in, so I do, with my own personal credentials.
Then it says, from the Zoom website:

Something went wrong while you tried signing in with SSO
For use by authorized Church workforce only. Visit the Service Catalog to learn how to request access.
WEB_a8641b48a122141a1238bb8d55fab85c

Apparently our stake and other specialists don't know how to fix this. Help? I need to be able to login and use the same zoom meeting they normally host this from so everyone can join the same link as always.

Suggestions? Thank you, Sterling Wall

Ask whoever usually runs the meeting to give you the "host key".

I am the stake tech specialist as well as the specialist for my ward. When I try to go to meet.churchofjesuschrist.org I get the 403 page error. I have checked in tools and my calling on the church website while logged in and I can see the tech stuff. What am I missing?

gregreenwood wrote: Sat Nov 04, 2023 2:13 pm When I try to go to meet.churchofjesuschrist.org I get the 403 page error.

Try incognito mode.

gregreenwood wrote: Sat Nov 04, 2023 2:13 pm I am the stake tech specialist as well as the specialist for my ward.

If incognito mode does not work, contact the GSD. There was a problem early on that affected stake technology specialists who also had other callings recorded in LCR.

If incognito mode solves the symptoms, clearing the browser cache and deleting relevant cookies may solve the symptoms for regular mode--until the cookie builds up again...