Magazine subscriptions

25 postsstarted by JRobertson12 15,950 viewsoriginal topic

New Member
#1
I heard there was an announcement about recent converts receiving free magazine subscriptions.

Does that come out of the ward budget? What is the process for ordering / reimbursing those? (I'm a new clerk)
Senior Member
#2
I'm no longer the clerk, but if I recall correctly, the subscription was to be paid from the budget (at least the first year, anyway). I believe you should be able to order online and have it direct-billed to the ward budget, just like other orders through the online store. You will see an IROP (Internal Record of Purchase) for the subscription that you can code to a budget line as the bishop directs.
Senior Member
#3
Yes, I just signed into the Online Store, ordered a gift subscription for a recent convert, and billed it to our ward budget.
Dana Repouille, Plattsmouth, Nebraska
New Member
#4
when i sign in to the online store, the only option i am given is "ship to me". where do i find this link that you speak of?

thanks!
New Member
#5
FireShot Capture 129 - Liahona 1 Year Subscription - United States Store_ - store.churchofjesuschrist.org.jpg
Community Moderators
#6
The On-line Store website has been, and is still being, worked on to update and improve it. I ran into the same situation as typhon so I called support for the On-line Store. Clerks and bishopric members can still make a 1-year subscription for recent converts. It requires following a not so intuitive process to complete an order, have it shipped to the new member, and have the subscription billed to the unit account. The steps I describe below will get the order to the new member and billed to the unit account today. What it will be tomorrow and until the website is further developed is uncertain. As with all Church website development the timeline for completing the changes is unknown.

These are the steps to complete a 1-year subscription order for a new member:
1. Go to the On-line Store. (I use the LCR menu to start the process. LCR > Applications > Purchase Materials)
2. Select Magazines > Subscriptions
3. Select the desired magazine. (I selected Liahona)
4. Select a language and click the 'Ship to Me' button. (rather counter-intuitive). If you got to this point without signing in you will see the 'Sign in to Ship to Me' button - click it. If the web page renders again with the 'Ship to Me' button displayed - click it.
5. In the pop-up click the 'View cart and checkout' button.
6. Make sure you only see the one item, for me this was a Liahona 1 Year Subscription (in the selected language).
7. Click the Checkout button.
8. Click the greyed-out 'Select Subscription' drop-down list box and select 'New Subscription' (the only option).
9. Fill in the name and address information for the new member in the text boxes.
10. Click the Continue button and fill in the contact information (I used mine since I am making the order).
11. Click the Continue button and complete the payment information (check the box for terms and conditions and the unit name for the payment type)
12. Click the 'Place Order' button.

I had to try several times to complete an order. I suspect development of the site was causing issues that resulted in errors and page display problems.

The process will improve and the steps to complete a subscription order will change. I have been assured by the person I talked to at the Global Services Department (GSD) support line for the distribution center that the steps I described above are only temporary and the process will be easier and more intuitive when the site development is completed.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Moderators
#7
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Community Moderators
#8
sbradshaw wrote: Fri Aug 04, 2023 2:38 pm The process for magazine subscriptions is changing:
https://newsroom.churchofjesuschrist.org/article/church-begins-offering-its-magazines-at-no-cost
There is more detailed information at Church Magazines at No-Cost FAQ
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#9
The process has been updated.
Log in to LCR. Go to Reports. Click on Magazine Subscriptions.
Senior Member
#10
The process has been updated. Log in to LCR. Go to Reports. Click on Magazine Subscriptions.
Which process are you referring to? When I go to LCR=>Reports, I do not see anything for magazine subscriptions. Perhaps this is something calling dependent?
Community Moderators
#11
What is described by llowder is only available to units in the areas where the no-cost magazine subscriptions have been rolled out to.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#12
llowder wrote: Sun Dec 17, 2023 4:25 pm The process has been updated.
Log in to LCR. Go to Reports. Click on Magazine Subscriptions.
I have a question similar to BrianEdwards. I don't see anything under Reports that will let me help a member get a subscription set up. There is an elderly member of our ward that asked me to help her. She says she doesn't have an online account. The magazine subscription FAQ under "What is the role of unit leaders?" says, "If a member needs help subscribing to the print magazine, a leader can help by subscribing on behalf of a member in their unit, at their request, using Leader and Clerk Resources." But for all my searching, I cannot figure out how to do this. Can anyone help me out?
Community Administrator
#13
lhippen wrote: Wed Dec 20, 2023 10:45 am I have a question similar to BrianEdwards. I don't see anything under Reports that will let me help a member get a subscription set up.
Do you know if the free subscriptions are available in your area yet? What happens if you go to magazinesubscriptions.churchofjesuschrist.org? Are you able to sign up for one yourself?

In North America, only the "North America West" area has it. The rest will need to wait until February 1, 2024.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#14
russellhltn wrote: Wed Dec 20, 2023 11:55 am In North America, only the "North America West" area has it. The rest will need to wait until February 1, 2024.
Thank you, russellhltn. I am in North America Central. I had missed that this wasn't in my area yet. I will try again in February.
New Member
#15
After February 1, 2024, I logged into LCR and looked under the "Reports" menu, but do not see an option for "Magazine Subscription".

Which Callings/Roles have access to this feature?
Community Moderators
#16
It is listed for me, as a clerk, and for our bishopric. I have not checked with any of our organization presidencies to see if they have gained access. At some time the access table will be updated for this. But for now it is not listed there.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#17
We have had access to the Magazine Subscription service, since late last year. However I have yet to successfully place a subscription for anyone! You can select a member and the appropriate magazine, press Submit and nothing happens 🫤
I have submitted Feedback from which I got a request for more information. Since then no result or update forthcoming. Saturday just gone still the same issue.
Senior Member
#18
I just tried that approach, and was able to successfully subscribe a member family to both the Liahona and FSY magazines (in Spanish, no less). And the corresponding info does show up on the "Magazine Subscriptions" page with the list of members.

Not much help for your case, I know, but at least this is one data point showing "it works for me" ;)
New Member
#19
I wish to renew my Liahona Magazine subscription.
[Personal information removed. This is a public forum.]
Community Moderators
#20
clh73 wrote: Tue Feb 06, 2024 4:10 pm I wish to renew my Liahona Magazine subscription.
Go to this church magazine site. Subscriptions are now available for most members at no charge.
Senior Member
#21
Well today for the first time I was able to set up a subscription for a member! The service wasn’t functioning for me yesterday. A result at last!
New Member
#22
Edited 1 time, last by jdlessley on . Reason: Name, address, & phone number removed. The forum is public.
Liahona Magazine subscription only.

[name and address removed]


Perry and Brigham have the same Sip code, but it is PERRY.


Karen [last name & phone number removed]
Community Moderators
#23
WittKW wrote: Tue Apr 09, 2024 1:26 pm Liahona Magazine subscription only.
The forum does not get involved with processing magazine subscriptions. The forum is user-to-user discussion and collaborative self help.
You can process your magazine subscription at the Magazine Subscriptions page found the the Church webpage Resources menu.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#24
Or, speak with your ward clerk - he can set it up for you if you are unable to do it yourself.
New Member
#25
JRobertson12 wrote: Sun Nov 22, 2020 9:44 am I heard there was an announcement about recent converts receiving free magazine subscriptions.

Does that come out of the ward budget? What is the process for ordering / reimbursing those? (I'm a new clerk)
Most of this section is now obsolete.

I think my area in Michigan was the last "rollout" in April of 2024. All magazines are now free to members and even non-members. The Ward Clerk has access to LCR / Members / REPORTS / Magazine Subscriptions and can see and change the status for all ward members. Non-members I believe may have to create their own account. There is a place I read about how to do it, but I don't exactly recall where that is. The member can also change their magazine status I believe in TOOLs App or login to ChurchofJesusChrist.org.