Webcast now giving "An unhandled exception occurred while processing this request"

4 postsstarted by brad_p 930 viewsoriginal topic

Member
#1
The problem started around 11 AM mountain time. I'm posting here as I know another stake is having this issue too:

You can view the error here: https://i.ibb.co/kJ9dGm1/11am-5th.png
Community Moderators
#2
I haven't heard of anyone having a problem like that in our stake. Probably because we only give out the viewing link provided on the Meetinghouse Webcast Dashboard, which is currently http://, not https://. If/when the church changes that, we'll also change what we instruct our members to use.
So we can better help you, please edit your Profile to include your general location.
Member
#3
Ya, we direct members to the http link as well, and the broadcast is also http. Seems someone accidentally turned on https or forwarded to https for a few minutes.
Community Moderators
#4
It's still strange, because https has been working on mywebcast for a couple of months now that they fixed their certificate error.
So we can better help you, please edit your Profile to include your general location.