Smart TV/ Apple TV

8 postsstarted by TJHill 3,068 viewsoriginal topic

New Member
#1
We have a smart TV in our bishops office that worked well under the old LDS access but can no longer work under Liahona network due to the captive portal.

Is there a method for the Stake Technology specialists to bypass the captive portal for a specific device permanently?
Community Administrator
#2
TJHill wrote:Is there a method for the Stake Technology specialists to bypass the captive portal for a specific device permanently?
Yes. In TM, select the firewall, click on the blue three dot menu, select "Groups Policy Manager", select the MAC address of the device in question and add it to the "NoSplash" policy.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
russellhltn wrote:Yes. In TM, select the firewall, click on the blue three dot menu, select "Groups Policy Manager", select the MAC address of the device in question and add it to the "NoSplash" policy.
Thank you. I will try that later this week!
Senior Member
#4
The TV should be turned on, so its MAC address appears in the pick-list in TM.
And you must be a STS or ASTS to make this change in TM.
Dana Repouille, Plattsmouth, Nebraska
Senior Member
#5
I believe the Bishop is also able to make the change -- not sure if Bishops are tagged as STS behind-the-scenes, or if they also have access granted. But we were successful in connecting our Chromecast device this way, and we didn't have any STS around when we did this ;)
New Member
#6
Does anyone have some updated instructions using CNM now that we’re no longer using TM?
Community Administrator
#7
Select the location, then select the network. Click menu and select group policy.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#8
pendenga wrote: Sun Jan 04, 2026 12:08 pm Does anyone have some updated instructions using CNM now that we’re no longer using TM?
https://tech.churchofjesuschrist.org/wi ... p_Policies