Forgot Username & email associated with account

2 postsstarted by ElizaRichins514 914 viewsoriginal topic

New Member
#1
I am trying to log my daughter into the Gospel Living App, but she cannot remember the username or email she used when she created her account on the church website for a youth activity two years ago. We think she used, a now inactive, school email. Is there any way to look up her account using just her MRN and birthday?
Community Moderators
#2
On the Church website, there are ways to recover a username and reset a password. I'm not sure whether it can be done with just the MRN or whether that got disabled. Please check this topic:

viewtopic.php?f=92&t=30383

Worst case, your ward clerk can put you in touch with the Global Service Center who can help.