Bookmarks not working

Bookmarks stopped working after the app updated to version 5.3.2 11272 on a newly purchased iPhone 11 Pro. All my bookmarks are still there and I am able to set new bookmarks and reset existing bookmarks. But when I click on a bookmark, it just takes me to the library page where the content is located rather than to the specific content I bookmarked. For example, if I bookmark a chapter or verse in The Book of Mormon, clicking on the bookmark just takes me to the Scriptures library page instead of to the chapter or verse I bookmarked. If I bookmark a General Conference talk, clicking the bookmark takes me to the General Conference library page instead of to the talk. I have already verified that the bookmarked content has been downloaded. Any ideas what is going on?

I’m seeing this behavior, too, as well as my wife and our two teens. It’s not a showstopper, and no data is missing, but is frustrating and I hope it is acknowledged and fixed soon.

I’m seeing this behavior as well. I tried recreating the bookmarks, but this did not resolve it.

I am having the same problem with my bookmarks.

I am also having trouble with all of my links. If I am in the Come Follow Me manual and it says to click on a scripture, talk, reference, etc it doesn’t take me anywhere.

I am also experiencing this problem. I tried turning my iPad off and back on but this didn’t help. I then offloaded the app (deleted the app while leaving the data) and then reinstalled it. This didn’t help either.

Same here. Book Mark goes to Book of Mormon instead of to Chapter and Verse as bookmarked. Also, half the time when I open the app and go to where I have book marked, the correct chapter opens up but there is no content. Sometimes I have to remove the BOM from memory and then select it again and then it will open properly, but not always.

I was having the same issue, and when it wouldn't go to the footnotes in Come, Follow Me tonight, and after repeatedly restarting Gospel Libary and my iPad, and doing a hard reset of my iPad twice, I deleted the app and reinstalled it. Now it doesn't even open, just hangs on the Angel Moroni picture briefly like it's loading, then closes.

Are any of you still having the issue? I wonder if it was a temporary problem caused by a malformed content update. Content has been updated again since.

Yes mine is working now! Thanks so much!

Mine is also working again now. The app version is the same, so it must have been an issue with the content that resolved when the content was updated.

My wife and I had the same problem and now it’s resolved but now there is no headset icon so I can listen to the weekly lessons. Does anyone here have the same problem?

May 19 2022 - My bookmark bar is not working. I cannot bookmark my scripture reading. I have started writing it down from day to day. Any chance it will be fixed soon? I've been having issues for the last two weeks.

Message I get in the IOS Library app when I try to use bookmarks:

Bookmark Failed
This content is not formatted to allow bookmarking.

This is NOT Okay. Are you ever going to fix it?

nayds wrote: Mon May 01, 2023 3:29 pm This content is not formatted to allow bookmarking.

What item are you working with? Scriptures, a magazine, or some small brochure?

nayds wrote: Mon May 01, 2023 3:29 pm Message I get in the IOS Library app when I try to use bookmarks:

Bookmark Failed
This content is not formatted to allow bookmarking.

This is NOT Okay. Are you ever going to fix it?

If it happens after listening to audio, I think this was fixed with a release that just went out today (iOS Gospel Library 6.5.2). I'll be curious to hear if it fixes what you're seeing!

Where did my bookmarks go? I depend on these bookmarks each morning for scripture study.

Where did my bookmarks go?

FYI, this is not official Tech Support, but primarily a user-to-user support Forum. So if you're hoping a Forum member might be able to give you insight, more details would help clarify what you're referring to.

Has anything changed for you since you last successfully accessed your bookmarks, or did it "work yesterday but not today, and I haven't done anything different?". A generic Forum question will likely generate a generic response, and the more details you provide, the more likely a Forum response will also be detailed.