Ministering assignments won't show up on tablet

3 postsstarted by kowallis6 2019-08-05 00:28 UTC910 viewsoriginal topic

New Member

#1
2019-08-05 00:28 UTC

My husband's login is not showing ministering assignments on his Samsung galaxy tab A, model number sm-t550. They do show up on his Samsung phone, however.

He uses his tablet for his calling so that's a problem. What can we do to make that happen? He has the latest version.

davesudweeks

Senior Member

#2
2019-08-05 00:50 UTC

You might check the OS version on his tablet. If it is not at least Android version 5, it is no longer supported. More information is here: viewtopic.php?f=116&t=32011

russellhltn

Community Administrator

#3
2019-08-05 01:03 UTC

And if it is the correct os, then make sure he has the most recent version of Member Tools, which I think is 3.6.1.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.