Member Tools app not supported on iPhone 5

2 postsstarted by hollydraper 2019-07-20 16:16 UTC1,082 viewsoriginal topic

New Member

#1
2019-07-20 16:16 UTC

I'm trying to install Member Tools on an iPhone 5, but I keep getting the message that the latest version is not supported. Then I'm given the option of installing the latest version which is LDS Tools. Once I install that app, it won't let me sync and gives me a message that LDS.org is down for maintenance (I'm assuming that's because LDS.org doesn't exist anymore). Will there be a time when Member Tools will be supported on iPhone 5?

russellhltn

Community Administrator

#2
2019-07-20 18:57 UTC

Please see No Support for iOS 10 or before

Note that Apple hasn't issued any updates for iOS10 in a couple of years.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.