Not able to see my ministering assignment on app or lds.org

About a year ago I moved to my new ward. I moved ahead my my family by 2 months. And my records were bright over first and I could at that time see my home teaching assignment in lds tools, when my families records were brought into our new ward I was then unable to see my home teaching assignment. I am still unable to see my ministering assignment on lds tools app or from the website. My wife because of her calling can see my assignment from her account but I am unable to access it from my own account. I have asked the ward clerk and he is unable to figure out why I can’t see it from my account. He says it is in the system.

Members can view their ministering assignments and those who minister to them on Member Tools only. It is not available on the church's website, ChurchofJesusChrist.org. Only members of the ward council can view ministering online in Leader and Clerk Resources (lcr.churchofjesuschrist.org). Last week on Sunday and part of Monday there was some server issues that dropped the ability to view ministering from Member Tools. It came back later on Monday. If you have not sync'd recently then do so to see if ministering reappears for you.

Historically there are server overloads on Sunday that make access slow or connections to servers time out. That could be a reason you cannot see the ministering assignments also. Wait until tomorrow to try and sync Member Tools to see if your ministering assignments reappear.

I just had my daughter check, so it was an account without extra privileges, and she can see the ministers assigned to us and who I'm assigned to both in Member Tools (Android) and in Ward Directory and Map on ChurchofJesusChrist.org

jdlessley wrote:It is not available on the church's website, ChurchofJesusChrist.org.

Actually, it is. Based on jonesrk's post, I went looking again. Oddly, those who minister to me are found under "individual" and not "household" level. I find it odd at a organizational level (since ministers are assigned to households), but I guess it was a UI decision since I can imagine the confusion it would have caused to see ministering in both places.

Hi!

I too cannot see mine or my Elders ministering assignments. I re-synced multiple times and days in the past week, deleted the app, and downloaded it again.
I am the Elders Quorum President in the ward and I have always been able to see ministering assignments. My wife who has synced her phone on the 5th of July and is in the RS Presidency and she can see hers? Can anyone help me out? Is there a box or a button I need to enable? - please help - we can’t give these brethren any more excuses not to minister...

Thank you

Same here. EQ President, latest versions of iOS and Member Tools. All ministering info gone from app! I can assign ministering companionships through the web but I can’t view them on mobile!

If you've synced during the week and still don't see ministering, I'd suggest using the in-app feedback to report the issue. Make sure to mention that you've synced on days other than Sunday.

Same problem here. EQ president and can no longer see anything related to ministering assignments. Latest version, multiple syncs.

If you are using only the Member Tools app to access ministering information you may notice ministering data to completely disappear following a sync during high server load times. High loads are notorious on Sundays. I have noticed this problem on my android device over the last four Sundays. I lost ministering data today during a sync just before out ward council meeting. So did all the other ward council members. This applied to iOS as well as Android devices. I have always gotten the data back after a sync when server loads were down. I just got the ministering data back a few minutes ago after another sync.

I have never seen ministering data to disappear from LCR for those with that access.

Personal ministering data is available (again) at the online Directory (see jonesrk post). It is not available for the household view as in the past but rather individually for each member (the same implementation as in Member Tools).

I synced on Saturday and now I can no longer access anything regarding Ministering. I'm a counselor in EQ presidency and I can't view routes to help my quorum members nor schedule/record ministering interviews. I've checked both web login and tools on my iPhone. If I try to use from Web login and go to "Serve and Teach" -> Elders' Quorum -> Ministering it just comes up "Not Found. On my phone, all the menus are just gone. If I've been released, nobody has informed me!

blarman wrote:I synced on Saturday and now I can no longer access anything regarding Ministering. I'm a counselor in EQ presidency and I can't view routes to help my quorum members nor schedule/record ministering interviews. I've checked both web login and tools on my iPhone. If I try to use from Web login and go to "Serve and Teach" -> Elders' Quorum -> Ministering it just comes up "Not Found. On my phone, all the menus are just gone. If I've been released, nobody has informed me!

Have you tried syncing again since the weekend?

I have tried syncing and now the mobile device appears to be working again but the lds.org site still gives the same error.

blarman wrote:I have tried syncing and now the mobile device appears to be working again but the lds.org site still gives the same error.

I noticed that when I just tried to use the web method you mentioned in your previous post to get to ministering data, " ... from Web login ... go to 'Serve and Teach' -> Elders' Quorum -> Ministering", I also got the "Not Found" message page. It appears that the ministering URL there is not recognizing 'your calling' in that URL or the URL needs to be updated in some manner. Try accessing the ministering data through Leader and Clerk Resources (LCR) > Ministering > ELDERS QUORUM Current Assignments.

I submitted feedback using the link at the bottom of the page the Ministering link was found on in the Serve and Teach menu. Anyone else experiencing the same issue accessing ministering data from that link should also submit feedback using a churchofjesuschrist.org feedback link.

Not a bad idea, but I can't find the link to "Leader and Clerk Resources" link any longer... I get the standard ones: [Scriptures and Study], [Families and Individuals], [Share the Gospel], [Inspiration and News], [Serve and Teach]...

I have noticed two different headers for the churchofjesuschrist.org page depending on how I got there. When I first go there I get the header that has the My Account and Ward link to the menu list of links. In the menu list LCR is the third item in the third column titled Tools and Support. When I go to the churchofjesuschrist.org home page by way of a link, such as the one found in the header of the TechForum, I get a different header that has a uniquely different Tools and Support icon, the nine squares icon, on the right side of the menu bar. It is between the search icon, magnifying glass, and the My Account icon, head and shoulders, on the very right side of the menu bar. When the Tools and Support icon is selected then LCR is the second or middle selection in the top row of tools available.

They must be having fun today. I went to the main page, clicked on the 9 squares, clicked on All Tools. Now I'm at a page with a "No Membership Record Detected" display, and down below that, it's showing my ward and calling.

russellhltn wrote:They must be having fun today. I went to the main page, clicked on the 9 squares, clicked on All Tools. Now I'm at a page with a "No Membership Record Detected" display, and down below that, it's showing my ward and calling.

I saw that also and submitted feedback.

Something is not consistent.
I am the EQ President. When I go to see the Ministering, it appears on some and not others. On the app I clicked ministering and all I see is the Ministering Sisters.
Some of the Elders can and some can't see their assignments.
I event uploaded the assignments again. Please help. Thanks.

bryceth wrote:On the app I clicked ministering and all I see is the Ministering Sisters.
Some of the Elders can and some can't see their assignments.

I'd suggest syncing again at a time when the servers are not likely to be busy. It appears that Ministering data can get dropped from the sync if the servers are too busy when the sync is done.

Can I see my ministering assignment if I don't have a smart phone?

lmellies wrote: Thu Oct 14, 2021 10:03 am Can I see my ministering assignment if I don't have a smart phone?

There is currently no way to see that on the web. I don't know if there's any plans to change that.

Good Day Brother / sister,

I'll check my lds account an I found it I was not able to see my ministering assignment.

What shall I do?

cuencow wrote: Sat Dec 02, 2023 2:11 pm Good Day Brother / sister,

I'll check my lds account an I found it I was not able to see my ministering assignment.

What shall I do?

Suggest doing a sync or refresh data on your the member app. For the web page clear cache and cookies and try again. If that does not work on the web page then try incognito mode.

Ministering assignments were having a problem displaying a short time ago, but they should be back now.

Your other option of course is to ask your Elders Quorum Presidency for the information.