How do Elder’s Quorum, RS presidencies enter ministering assignments?

How do Elder’s Quorum, RS presidencies enter ministering assignments? I’m the ward clerk and am trying to help them do this. On Leader and Clerk Resources I asked them to go to Organizations—>, Ministering but the EQ president just told me he does have a ministering option (and showed me a screenshot with the missing info). He has been put into the system as the EQ President so I don’t think that out of date callings is the issue.

Thank you for any help you can provide.

A few ideas until someone with the real solution replies:

If he clicks on 'Organizations' in the light-blue-gray upper menu bar, in the second column, underneath the 'Callings' heading, does he see a 'Ministering' heading? As a ward membership clerk, I see a 'Ministering' heading with 'Elders Quorum' and 'Relief Society' under it.

Another option is to go to Organizations -> Elders Quorum and select the 'Callings' tab. I see a 'Ministering' item at the bottom of the list with the light cyan-ish background. However, that appears to be only for callings of coordinator, secretary, and supervisor.

Is he able to see other details he should see in his calling? If not, make sure his calling is recorded as a standard calling rather than a custom calling. Going to Other -> Other -> Access Table will show a large table of what callings can see and perform what functions.

If the issue is cached content in the browser, forcing a complete page reload might be necessary. In Firefox, that's done with Shift-Ctrl-R rather than just plain Ctrl-R. Clearing the browser cache and deleting relevant cookies might also help.

Now, somebody will probably come along later with corrections to the above and much more effective solutions. Hopefully, something in the above might be useful in the interim.

Oh, another idea. If nothing else helps and nobody else replies with something that does work, he or you could use the Feedback link/button to request help from support personnel. This is a user-to-user forum, so solutions often happen but are not guaranteed. If you use the Feedback link/button, I suggest stating very clearly that you have deleted cookies, cleared the browser cache, and done a full page reload (Shift-Ctrl-R)--else you'll likely be told to do so, which would delay getting to the real solution.

Does he by any chance have another calling with access to LCR? If so, there should be a yellow drop down box in the upper right side of the screen where he can select which calling to use.

bstrong wrote:He has been put into the system as the EQ President so I don’t think that out of date callings is the issue.

When was he added? It can take up to 24 hours for a new calling to be reflected in LCR access. If his prior calling had access to LCR, that may be how he's getting in.

The issue doesn't appear to be any of the usual suspects (calling entered recently and hasn't had time to sync, position entered as custom calling, etc.) . I would check to make sure he isn't inadvertently using his wife's account or a different account that isn't linked to his membership record. The fact that he is getting to the menu makes that seem unlikely. If he is logged in using his account he should (right now) see a ministering tile in the center of the second row. If he sees young women in the menu bar, he is using the wrong account!

Otherwise, I would try the suggestions from rmrichesjr (cookies, cache, full page reload). When I check it, it appears to be working correctly for him.

Thank you all. He has been listed in his calling for a couple months now so I don’t think it’s that. We will try these suggestions and hopefully figure it out.

Please I'm a new RS President, and it's my first time to enter companionship in the system. Do i have to enter as Proposed assignment or Ministering sisters

BurgessSa wrote:I'm a new RS President

Welcome to the forum and congratulations on your calling.

BurgessSa wrote: ... it's my first time to enter companionship in the system. Do i have to enter as Proposed assignment or Ministering sisters

The system is designed to allow changes at the Current Assignments page as well as at the Proposed Assignments page. The real difference between the two pages is the Current Assignments page changes go live as soon as the changes are made while the Proposed Assignments page is a sandbox and the proposed assignments are not yet visible to other members and changes will not automatically be applied to your currently published assignments. The Proposed Assignments page is for unpublished assignments that allows leaders to work on changes, coordinate proposals, and then have the bishop view the proposals before approving them for publishing.

Use the Proposed Assignments page for any planning, coordinating, and approval that needs to be accomplished before publishing. The Proposed Assignments data goes live and replaces the Current Assignments data when the Review and Publish Assignments button is clicked. Small individual changes that already have the bishop's approval can be entered directly at the Current Assignments page.

Is there a way to "start from scratch" in proposed assignments?

All of what I will describe is within the proposed assignments section:

I see a "Start Over" button. When I click this, it removes all companionships and their assignments (this is what I want). However, after that, I have no buttons or boxes to create districts, companionships, or assignments. When I move to the "unassigned tab", all unassigned companionships and families/individuals to be assigned are present. Again, in this location, I cannot create anything or move any individual to any other locations.

My trouble with using the "currently assigned" option to generate the framework of the assignments is that I am looking to make a LOT of changes. This option will take me what feels like two weeks of every free night I have available. It would be nice to "start over" and be able to assign in an orderly manner rather than jumping back and forth and juggling so many warning responses from the website.

Ideas?!

allen.luke4224 wrote: I see a "Start Over" button. When I click this, it removes all companionships and their assignments (this is what I want). However, after that, I have no buttons or boxes to create districts, companionships, or assignments.

Are the ministering districts also gone? Typically they should still be there. There will be no button nor box to add companionships. There should be a blue hyperlink to the bottom and to the right of the district titled + Add Companionship. Once the companionship is added then the households can be added to the companionship by using the Search Households text box.

allen.luke4224 wrote:When I move to the "unassigned tab", all unassigned companionships and families/individuals to be assigned are present. Again, in this location, I cannot create anything or move any individual to any other locations.

The Unassigned tab is a where the unassigned ministering brothers and unassigned households can be viewed. It is only at the Proposed Assignments or Current Assignments pages that changes can be made.

allen.luke4224 wrote:Ideas?!

Look for the + Add Companionship hyperlink to the far right below the district name after you have clicked the Start Over button.

I have a request from the RS president. She would like to set up her list of ministering sisters without placing them into districts and without being assigned to one of the members of the presidency. Is there a way to set it up so she just has a list of which companionship have which sisters? This way she can scroll down a single list, record the information she needs to record and then scroll again to find the next companionship, without having to jump from district to district.

I don't see what the issue is. Seeing all the companionships with the assigned sisters is done on one page. Scrolling down the list is uninterrupted. I am getting the impression there is something she wants that is not coming across.

If she wants only one district she can do that. That one district does not need to have a presidency member assigned to it. Just leave the box set as unassigned. If she wants the listing of companionships all done in one group/district and alphabetically, that can be done also. The alphabetizing of the companionships is done by the first companion's last name.

However, if she wants to retain the districts yet have the ability to view all the assignments and record interviews without the district information and grouping, and have all companionships listed alphabetically outside the districts, then that is not currently possible. That feature would have to be requested using the feedback link found at the bottom of the page in the footer section.

Thanks JD. Appreciate the help. Makes total sense once you step back from the problem.

allen.luke,

Did you ever get an answer as to how to do this?

JD -
I agree that is how it is supposed to work. The EQP and RSP both did exactly as you said above. I am the relief society secretary for our ward and was working on all the changes with the RSP. We were working on the proposed assignment section. We were waiting for our Bishop's approval when we found out that it was posted on the current assignment section (but not all of them). It did the same thing for the EQ. It has caused so many problems and confusion. We are having to start over from scratch today. We have reached out to the stake. They have asked all of the other EQ and RS in the stake and they all had similar problems.
Do you know if there is possibly a glitch in the system? Is there a place to go and get training on the correct way to use this?

Since there are several units in your stake experiencing the same thing then the best course of action is to report the problem using the feedback link found at the bottom of the Ministering page in the footer. I would also have the ward clerk submit a Create a Case. He can get there by clicking the Help > Contact Us menu item on the LCR menu bar.

Can a member of a Branch Presidency set up ministering districts, companionships and assignments? If so where do I go and how do I do it?.

Can a member of a Branch Presidency set up ministering districts, companionships and assignments? If so where do I go and how do I do it?.

The LCR Access Table (in LCR, click on "Other=>Access Table") shows that the Branch President, his counselors, and his clerk each have access to all of the Ministering functionality. However, in GHB 21.2, the responsibility for organizing ministering assignments clearly falls with the EQ and RS Presidencies, and not with the Branch Presidency.

That said, it may be that the EQ & RS have organized the ministering assignments, but your Branch President feels like it's best if a member of the Branch Presidency enters the information into LCR instead of the EQ or RS leaders. In that case, the ministering information is available in LCR under the "Ministering" tab. However, be aware that even if the Branch Presidency were to enter this information in LCR, going forward it would be best to have the EQ/RS take ownership of entering future modifications, to offload this from the Branch Presidency so they can focus on their core responsibilities.

Maybe I just can’t find it. Did the church put out an official step by step instruction page for how to enter ministering assignments? As a stake clerk, I am supposed to help ward clerks. Ward clerks are supposed to instruct organization secretaries on how to use the various tools and reports.

If a Ward clerk has never served in a EQ and used the system, how exactly are they supposed to train on using the system without a step-by-step instruction?

Now of course the system is pretty intuitive, but not every person in the church see technology in the same way. I would love to create a step by step instruction manual, but as the stake clerk, I have no access to the system, other than seeing the assignments, to take the screen shots in order to begin making a the instruction manual.

I was just hoping to find something to provide clerks looking for assistance. Seems like there should be something out there. Hopefully I am just not finding it and it exists.

I'm not finding anything, but have you tried looking under "help"? The Church tends to place their documentation there.

@DougiDoug, Your post has been merged with this topic thread since the topics are the same. While this thread was started in 2018, the questions you have are essentially the same.

DougieDoug wrote: Fri Sep 20, 2024 3:39 am Maybe I just can’t find it. Did the church put out an official step by step instruction page for how to enter ministering assignments?

This is still the same question others asked in this thread. And yet the Church has not created any instructions. I just did a search in the Help Center library of articles and after 6 years there is nothing. But if you read the posts in this thread you will find some useful information, some of what I contributed.