LCR access for person with 2 callings

21 postsstarted by chriswoodut 3,987 viewsoriginal topic

#1
I've got a brother that is the financial clerk and the EQ secretary. I have assigned him both callings. However, in LCR he doesn't seem to have access to print rolls. I'm not sure if this is because there are 2 callings and the system only looks at one for access rights, OR, if neither of these two callings have access to print rolls (which would be strange to me).
Community Administrator
#2
There should be a drop-down list that allows him to select the calling to use for access.

I'm not sure where, probably in a upper corner a bit out of normal focus.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#3
There is a yellow box in the center just below the LCR menu choices that lets you change callings. I have 2 callings with radically different permissions. The user with multiple callings clicks the down carat(down arrow) at the end of the yellow box and they can change what calling LCR uses for permissions at that moment. So if he has financial clerk selected then he will have completely different menu options than as EQ secretary.
#4
jirp wrote:There is a yellow box in the center just below the LCR menu choices that lets you change callings. I have 2 callings with radically different permissions. The user with multiple callings clicks the down carat(down arrow) at the end of the yellow box and they can change what calling LCR uses for permissions at that moment. So if he has financial clerk selected then he will have completely different menu options than as EQ secretary.
Fantastic, thanks. I didn't see that when I had him log in.
New Member
#5
Did this option disappear? I'm not finding it anymore.
Community Administrator
#6
coda wrote: Thu Nov 18, 2021 10:42 am Did this option disappear? I'm not finding it anymore.
It only appears for those who have more than one calling that grants access to LCR.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#7
russellhltn wrote: Thu Nov 18, 2021 11:00 am
coda wrote: Thu Nov 18, 2021 10:42 am Did this option disappear? I'm not finding it anymore.
It only appears for those who have more than one calling that grants access to LCR.
Yes, I have two callings listed, both with LCR access but not seeing the option to switch between them.
Community Moderators
#8
Are both callings entered as standard callings?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#9
Screen Shot 2021-11-18 at 11.50.39 AM.png
Yes, I believe so. The second was just recently added, perhaps it takes a day or two for LCR to update?

One would think the second calling would be superfluous after the first but that's a matter for a different discussion.
Church Employee
#10
coda wrote: Thu Nov 18, 2021 11:56 amOne would think the second calling would be superfluous after the first but that's a matter for a different discussion.
The assistant clerk position grants additional rights to membership records that the counselors do not have.
Community Moderators
#11
coda wrote: Thu Nov 18, 2021 11:56 am The second was just recently added, perhaps it takes a day or two for LCR to update?
That is correct.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#12
coda wrote: Thu Nov 18, 2021 11:56 am The second was just recently added, perhaps it takes a day or two for LCR to update?
We advise waiting at least a day before becoming concerned.

And both callings have to be entered as standard positions, not custom ones. Using your email address, I'm able to find you in CDOL - and I don't see you listed with your clerk calling. Either it hasn't been recorded or it was recorded as a custom position. This would explain why it's not working for you.

Edit: it appears that CDOL doesn't display membership clerks for wards far away from me. I would suggest going into CDOL and verifying your clerk calling. If it's in orange text, it's a custom position.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#13
russellhltn wrote:
coda wrote: The second was just recently added, perhaps it takes a day or two for LCR to update?
Either it hasn't been recorded or it was recorded as a custom position. This would explain why it's not working for you.
Or everything is good and it will take another short while for all of the computers to have their regular correlation meeting.
Senior Member
#14
russellhltn wrote: Thu Nov 18, 2021 3:50 pmUsing your email address, I'm able to find you in CDOL - and I don't see you listed with your clerk calling. Either it hasn't been recorded or it was recorded as a custom position. This would explain why it's not working for you.
Membership clerks at the ward level don't show up on the main cdol page. You can only see them by using the 'See All Positions' link that is only available if you are in the same stake.
Community Administrator
#15
eblood66 wrote: Thu Nov 18, 2021 5:10 pm Membership clerks at the ward level don't show up on the main cdol page. You can only see them by using the 'See All Positions' link that is only available if you are in the same stake.
Understood. However, I think I've encountered a possible bug in CDOL. I know that for wards far away from me, I have only a limited view of their positions. I can only see the bishopric.

I can see all the way down to "Ward Assistant Clerk--Finance", but unless the several dozen or so wards I've checked don't have membership clerks, I can't see "Ward Assistant Clerk--Membership" which strikes me as rather odd.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#16
eblood66 wrote: Membership clerks at the ward level don't show up on the main cdol page. You can only see them by using the 'See All Positions' link that is only available if you are in the same stake.
How interesting. The finance clerk shows up, but not the membership clerk. I had not noticed that before.
Community Administrator
#17
lajackson wrote: Thu Nov 18, 2021 9:25 pm
eblood66 wrote: Membership clerks at the ward level don't show up on the main cdol page. You can only see them by using the 'See All Positions' link that is only available if you are in the same stake.
How interesting. The finance clerk shows up, but not the membership clerk. I had not noticed that before.
Huh. I didn't check in a ward within my stake. I can't see either the membership clerk or the "Ward Assistant Clerk". The only "sub" clerk I can see without clicking on "All Positions" is the finance one.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#18
russellhltn wrote: Thu Nov 18, 2021 9:46 pmHuh. I didn't check in a ward within my stake. I can't see either the membership clerk or the "Ward Assistant Clerk". The only "sub" clerk I can see without clicking on "All Positions" is the finance one.
Yep. That seems to be the way it is. A few years ago only the Ward Clerk showed up on the main page. But then at some point they added the finance clerk as well (I don't remember exactly when). My guess is that other wards (outside the stake) are more likely to need to contact the finance clerk than any other assistant clerk for things like resolving missionary account balances after a missionary family moves or for shared building expense coordination for buildings with wards from more than one stake.
Church Employee
#19
russellhltn wrote: Thu Nov 18, 2021 6:54 pmUnderstood. However, I think I've encountered a possible bug in CDOL.
The list of positions that show up in that CDOL view is controlled by configuration data for the position types. Those two positions are configured with slightly different attributes. Somewhere, someone made a decision to treat them differently. I suspect eblood66 has guessed the likely reason.

This exact piece of configuration data has been a thorn in my side this week. It's like russellhltn had a special jar of salt to rub on that wound. ;)
Community Administrator
#20
eblood66 wrote: Fri Nov 19, 2021 5:47 am A few years ago only the Ward Clerk showed up on the main page. But then at some point they added the finance clerk as well (I don't remember exactly when). My guess is that other wards (outside the stake) are more likely to need to contact the finance clerk than any other assistant clerk for things like resolving missionary account balances after a missionary family moves or for shared building expense coordination for buildings with wards from more than one stake.
Maybe. But that wouldn't explain why just "Assistant clerk" would be added. And I could make the argument that other wards would want to contact the membership clerk over a new move in (without an address, or just a PO box).
scgallafent wrote: Fri Nov 19, 2021 9:15 am This exact piece of configuration data has been a thorn in my side this week. It's like russellhltn had a special jar of salt to rub on that wound. ;)
I'm a youngest brother. We're gifted that way. :mrgreen:
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#21
russellhltn wrote: Fri Nov 19, 2021 12:26 pm Maybe. But that wouldn't explain why just "Assistant clerk" would be added.
True. Of course, "Assistant Clerk' does also have finance rights so maybe they had the idea that some units may just have an Assistant Clerk who covers both (I think we have at least one branch where that's true) so that calling is needed to make sure the finance role is shown. I don't know. I agree that there's an argument for needing to contact the membership clerk from out of stake too.