mattkersey wrote:At the very least, allow those at the temples who receive that temple's emails to take a reservation that way. Under "My Temple" there is an "Email" link that says:
Send email to temple. I clicked on the link and sent them a request to reserve two spots in an upcoming session for my wife and I, giving them our full names. This was my reply:
"I am so sorry but unfortunately we do not take appointments by email or online currently. Could you please call the temple at 909-389-7369 to schedule your appointment.
Thank you,
Redlands California Temple"
I could be wrong, but suspect your situation is under the direction of the local Temple President. I have seen slight differences in Temple operating procedures when we have had our Temple Presidents change. Not that one way is right and another way is wrong, just different. The decision makers at church headquarters do not visit this user-to-user help forum so requests here will likely not drive any substantive action. It is my understanding that feedback (from the church web site and the church apps) is read and forwarded to the decision makers. You could also speak with your temple president the next time you are there and request consideration for appointments via email (it is obvious they received your email) - but he may have a very good reason for their current policy.