Confidential Record

My Bishop told me there is a way to keep a membership record confidential. A young lady moved in recently who is in need of a temple recommend but I have been instructed to make her record only visible to the Bishop and Stake President.

I have her membership record number and all the normal information I need to bring her into the ward, just not the knowledge on how to make her record invisible.

You can set her contact information to be invisible to most of the ward, but not to the ward council. To do that, go to the directory in lds.org.

To make it invisible to all but the bishop and stake president is not something I've heard about. You can try and contact support to see if there is such a thing.

When you select any family in the directory on lds.org, you see a link above the family that reads, "Learn More about Visibility Settings".
That links you to the Help Center article "Editing Your Profile" here: https://www.lds.org/help/support/editing-your-profile

Note the second paragraph:

If your profile is "Private - Leadership only", only ward and stake leaders can see the information. Other ward members may be confused because they cannot see it. Additionally, if your household profile is "Private - Leadership only", you and any member of your household cannot be added to any roles in the calendar.

Most likely something like this will need to be done by the Bishop calling into CHQ.

Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

daniel.scheer31@gmail.com wrote:Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

I believe once it is sent, it is sent. I think your only hope would be to be the stake president and have an exceptionally good reason to give the First Presidency when you call.

I placed a call to the confidential records department and they were able send the file back to us very quickly. Not really a big deal. Needed to provide a a reason, which we did, and the record was pulled and electronically sent to us within 5 minutes.

My son had his records removed sometime around 2002.
I have had a very strong feeling of needing to get him put back on the records of the church knowing if it can be done he can still accept or reject it.
His full name is [removed]
Passed away January 8, 2022.
[details removed]

graves44 wrote: Wed Dec 20, 2023 10:19 am I have had a very strong feeling of needing to get him put back on the records of the church

Sorry for your loss. But since he has passed away, the only thing that can be done is work for the dead. General Handbook 28.3.5 indicates that First Presidency approval is required. "A family member may seek this approval in a letter to the Office of the First Presidency after one year has passed since the person’s death. The letter should explain the circumstances." Your bishop may assist as needed.

Please note, the forum is not a way to reach the First Presidency.

Bonjour,cher dirigeant !Nous venons par la présente demander de restreindre les transferts de ces certificats de ces membres de notre paroisse de MALANDJI1: 1. Frère [name removed.]
2.Frere [name removed].
Cordialement

mulumbajunior wrote: Wed May 29, 2024 9:34 am Bonjour,cher dirigeant !Nous venons par la présente demander de restreindre les transferts de ces certificats de ces membres de notre paroisse de MALANDJI1: 1. Frère [name removed.]
2.Frere [name removed].
Cordialement

The Tech Forum is user-to-user discussion and collaborative self help. There is no one here that has access to manage membership records in your unit.

Restricting the transfer of membership records is called a move restriction and can be done online in Leader and Clerk Resources (LCR). A move restriction may be placed in order to prevent a membership record from moving out of the unit while Church membership council action is being considered, or if there is suspicion of welfare abuse or other serious concern. A move restriction may be placed or released only by the bishop, or the ward clerk with the bishop's authorization.

A move restriction is placed on a membership record by opening the record and clicking the "Actions" button and checking the "Move Restriction" check box. For more information see the Help Center article "Place or Remove a Move Restriction". Here is the link to the article in French: Placer ou lever une restriction de transfert.

good day how many days the Confidential Record Department can move a formal membership restriction to a member since 2 weeks right now since the Bishop reached out the department for removal

I have a member in which there is an annotation of stilling in his record and he is now good and we want to remove this annotation so that he can have a calling, they told me to contact the confidential record office even me and the stake president can remove that can you help?

elvisbeya wrote: Sat Feb 21, 2026 2:27 am I have a member in which there is an annotation of stilling in his record and he is now good and we want to remove this annotation so that he can have a calling, they told me to contact the confidential record office even me and the stake president can remove that can you help?

The Stake President can request the Office of the First Presidency remove the annotation through LCR.

Handbook 32.14.5