Bishop's wireless printer setup?

22 postsstarted by mprusse 13,255 viewsoriginal topic

Member
#1
What is required to allow printing to a wireless printer in the bishop's office? Haven't had success in getting this to work. Thank you!
Senior Member
#2
Join the printer to the building's WiFi. You'll want to assign it a static IP address. Unless you want to risk random people printing random things to it you'll want to add security of some kind.
New Member
#3
Is this still possible now that the WiFi has changed and you have to login from a device each day?

This worked when before they changed it to Liahona but since then I can’t seem to get the printer setup again. Suggestions, or are we out of luck?
Community Moderators
#4
kdarbys wrote:Is this still possible now that the WiFi has changed and you have to login from a device each day?
Your stake technology specialist should know how to assign the printer so that it is not required to acknowledge the sign on splash screen.
Senior Member
#5
Some printers use Direct wireless printing, which bypasses Wi-Fi and allows your device to connect directly to the printer.
Dana Repouille, Plattsmouth, Nebraska
New Member
#6
lajackson wrote: Sun Aug 09, 2020 1:16 pm Your stake technology specialist should know how to assign the printer so that it is not required to acknowledge the sign on splash screen.
As a Stake Technology specialist, yes we know how to assign the printer a static IP. That did not solve the problem for the printer I am working on. It worked on LDSAccess, it does not work on Liahona anymore, and I cannot figure out why, so if anyone has any other suggestions, I would love to hear them!
Community Moderators
#7
Can you please provide the make and model of the printer AND the make and and model of the device he's trying to print wirelessly with?
So we can better help you, please edit your Profile to include your general location.
Community Administrator
#8
Brian_Olson wrote: Mon Sep 27, 2021 12:46 pm As a Stake Technology specialist, yes we know how to assign the printer a static IP. That did not solve the problem for the printer I am working on. It worked on LDSAccess, it does not work on Liahona anymore, and I cannot figure out why, so if anyone has any other suggestions, I would love to hear them!
How did you assign the static IP? If you went to the device itself, you might have assigned it an IP outside of the PUBLIC range. If it's outside off 192.168.108.x to 192.169.111.x, it's not going to work.

As long as the communication is truely peer-to-peer, it shouldn't need to deal with the "NoSplash" policy. But if it needs to communicate to the internet, it will need to be added to that policy. The addition of the splash screen is the biggest difference between the old LDSAccess and Liahona.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#9
russellhltn wrote: Mon Sep 27, 2021 7:54 pm
How did you assign the static IP? If you went to the device itself, you might have assigned it an IP outside of the PUBLIC range. If it's outside off 192.168.108.x to 192.169.111.x, it's not going to work.

Through the Tech Manager. I culled Church Support, turns out the printer is the responsibility of the FM group, so they are apparently working on it now.
New Member
#10
I would love any help with this myself. We have some wards who have resorted to buying wireless switches and plugging them in to the ethernet jack and then plugging the printer in with ethernet. My concern with that is security because the MLS computer is also plugged into this wireless switch. Almost all of our wards are using the Xerox Phaser 3330 laser printers. I can get them to log in to the liahona network, but I am unable to add them to the no splash policy. I can manually enter the MAC address, but the printer never shows up in connected devices and is never assigned an IP address. I cannot even assign it a static IP address because it doesn't recognize the MAC address. I called GSC and they told me this isn't supported. I asked why MHTECH gives instructions on how to add a printer to the group policy and was told they don't know, but setting up wireless printers isn't supported.
Community Administrator
#11
As I understand it, the NoSplash is only needed if the printer needs to communicate with the internet. It's not needed if it's only going to be accessed by the local network. I'm guessing that if the splash screen isn't satisfied in some way, there's no DNS services. But that shouldn't be an issue for something being accessed by IP.

Keep in mind the printer's MAC address is probably different for wired then for wireless.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#12
hadleyj819 wrote: Tue Nov 23, 2021 8:57 pm We have some wards who have resorted to buying wireless switches and plugging them in to the ethernet jack and then plugging the printer in with ethernet. My concern with that is security because the MLS computer is also plugged into this wireless switch.
These "wireless switches" may be repurposed wireless routers being used as a dumb switch. I've done this quite often. You just have to make sure the wireless portion of the router is turned off. Also, if these indeed are routers, make sure nothing is plugged into the WAN port.

If they are being used as dumb switches, then there's no added security risk.
So we can better help you, please edit your Profile to include your general location.
New Member
#13

Re: printer responsibility FM TS or both?

Brian_Olson wrote: Mon Oct 11, 2021 8:06 pm
Through the Tech Manager. I culled Church Support, turns out the printer is the responsibility of the FM group, so they are apparently working on it now.
I was reading through TS info and saw here that printers as something TSs are supposed to manage.

Image Hmm doesn't want to bring in the image via link so I'll paste the text below and attach a file of it.

TS Responsibilities
Staying current on meetinghouse technology products, services, and policies
Providing technology support for meetinghouse products, services, and policies to priesthood leaders, teachers, family history centers, and mission offices
Managing meetinghouse products
Computers
Internet
Broadcasts
Satellite
Webcasts
Printers and copiers
Coordinating with the FMG through the PFR to ensure that meetinghouses have approved and working technology equipment

:?: I wonder if anyone has seen elsewhere the division of what printer issues fall to FM group and which ones are TS responsibilities. I appreciate links to written resources.
Perhaps was this person on Church support not familiar with the current responsibility guidelines🤔

:?: More specifically are wireless printing set up and support should go to which group FM or TS?

Thanks in advance👍
TS list of  meeting house items to manage
TS list of meeting house items to manage (47.76 KiB)
Community Moderators
#14

Re: printer responsibility FM TS or both?

russ2p wrote: Mon Dec 06, 2021 8:59 am :?: I wonder if anyone has seen elsewhere the division of what printer issues fall to FM group and which ones are TS responsibilities. I appreciate links to written resources.
Perhaps was this person on Church support not familiar with the current responsibility guidelines🤔

:?: More specifically are wireless printing set up and support should go to which group FM or TS?
It's been my experience that printers are supplied and replaced by FM, but maintained by the STS. This includes making them visible/usable on the local network.
So we can better help you, please edit your Profile to include your general location.
Community Administrator
#15

Re: printer responsibility FM TS or both?

Mikerowaved wrote: Mon Dec 06, 2021 9:49 am It's been my experience that printers are supplied and replaced by FM, but maintained by the STS. This includes making them visible/usable on the local network.
Yes, but typically the meetinghouse printer is just for being able to print from the clerk computer.

Sometimes the ward goes out and buys their own printer and then wants to use it's extended features. The STS may be on their own if they're trying to get wireless printing to work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#16
Thanks for the replies @mikerowaved and @russellhltn

Supplied by FM group and works with clerk computer hard wired, network or USB local is what I imagine FM would cover. I had an interesting time last night getting a unit's clerk office printer to work over wireless for them, but I may express to units this is not officially supported and is more of a nicety and have their ward TS work on it if they really want it. I'd like to find some of these policies in writing but appreciate the experienced views/opinions.
New Member
#17
This is what I am going to try this week.

https://www.churchofjesuschrist.org/hel ... s?lang=eng
New Member
#18
I have had the instructions from the Church, linked in the previous post, work for me to install a ward-purchased printer.

I think those instructions are correct.

Carl
New Member
#19
Step 1: Locate your settings. Once turned on and ready for configuration, you'll need to connect the printer to your home WiFi. ...
Step 2: Link your WiFi network. ...
Step 3: Complete connectivity. ...
Step 4: Locate your printer settings. ...
Step 5: Connect the printer to the computer.
New Member
#20
JasonULogan wrote: Sun Feb 13, 2022 8:40 pm This is what I am going to try this week.

https://www.churchofjesuschrist.org/hel ... s?lang=eng


This worked perfect the first time. Thanks for the link regarding No Splash Policy Setup.
New Member
#21
JasonULogan wrote: Sun Feb 13, 2022 8:40 pm This is what I am going to try this week.

https://www.churchofjesuschrist.org/hel ... s?lang=eng
Looks like these instructions have been moved or deleted. Does anyone know where they might live now?
Community Administrator
#22
kmilleca wrote: Mon Dec 15, 2025 8:46 am Looks like these instructions have been moved or deleted. Does anyone know where they might live now?
That page gives the new link. "NoSplash" is the policy you're looking for.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.