logging in to my lds mail account

I can log into my lds.org account and access the fulltime missionary portal, but when I go to access my ldsmail it sends me back to log in to my lds.org account & then just keeps going back to the login page. Any suggestions?

I am having the exact same problem. Any Solutions?

I believe it could be that the site is down, or being renovated, seeing as that has happened in the past few weeks. I have the same problem here.

I have an answer. Use Google Chrome, and open an "Incognito" tab using control shift n, and try logging in. It worked for me.

cpt.america wrote:I have an answer. Use Google Chrome, and open an "Incognito" tab using control shift n, and try logging in. It worked for me.

That would suggest the problem may be a cookie. Incognito mode would "hide" all of your cookies.

Thanks for the information. I was able to access my email. I wonder if I will have to always access it this way or if I will be at some point be able to access it thru my missionary portal. My husband is able to access his that way.

FWIW - This is a notice posted on the ldsmail.net site and might have a bearing on the problems encountered in this thread.

Attention Missionaries
Your area email account (for example, 123456@mormon.org) will be inaccessible for 24 hours on Monday, November 13th starting at 12:01 a.m. Mountain Standard Time for scheduled maintenance. Following the maintenance, you will access both your area email account (mormon.org) and your personal email account (myldsmail.net) by navigating to missionary.lds.org/mail and logging in with your LDS Account username and password. The previous ldsmail.net login will no longer function.

Thanks, that is probably part of the problem, my husband was able to do it the way describe above but for a week or so I couldn’t access mine at all. I am able to do so finally. Thanks to all who helped me with this problem. Happy Thanksgiving!

I am still having this same problem as well. It keeps returning back to the login page. I have tried all the tips listed but always the same thing. Is there any way to fix it?

My Lds mail continues to log back out to the login page. I have tried going through google, going incognito and etc. , but haven't found a solution yet.

Good Day!
I just want to help my wife with her LDS account. She can't open her account since I lost her number that is needed for verification.
Every time she tries to open her account it will always fall into asking for the code that is sent in her lost number.
Could you help us to retrieve her account? and remove the verification? so that she may able to use it once again.
Thank you so much.

To remove two factor authentication you will need to ask your clerk to help you contact the Global Service Center.

we all have the same problem, one thing we can do about it is accept it, that we can't email our love ones or send some spiritual thoughts unto them . i hope they will make some actions about this kind of problem

I mistakenly used "firstlast@missionary.org" to backup my home email address whereas i was supposed to use "first.last@missionary.org". Is there a way I can undo such mistake? I cant log in to my home email address,I've tried recovering it but to no avail. Please how i can i go about this?

Destinynelson17 wrote: Tue Jul 12, 2022 10:22 am I mistakenly used "firstlast@missionary.org" to backup my home email address whereas i was supposed to use "first.last@missionary.org". Is there a way I can undo such mistake? I cant log in to my home email address,I've tried recovering it but to no avail. Please how i can i go about this?

I believe the missionary email is a rebranded gmail. Gmail ignores periods, so it considers "firstlast@missionary.org" and "first.last@missionary.org" to be the same email account. You might give it a try and see if it works.

gmabarb wrote: Sun Nov 19, 2017 1:47 pm I can log into my lds.org account and access the fulltime missionary portal, but when I go to access my ldsmail it sends me back to log in to my lds.org account & then just keeps going back to the login page. Any suggestions?

Where can I find my mission portal forms can some one give a solution

J'ai aussi le meme probleme. Avez-vous des suggestions?

laurentflorent wrote: Wed Jul 09, 2025 11:04 am J'ai aussi le meme probleme. Avez-vous des suggestions?

There has been a lot of discussion in this thread. Which problem exactly are you having that you're hoping for suggestions? Is it account access? Is it about the mission portal forms?

One common suggestion is to work directly with your ward clerk. The clerk can work in-person with you, which is always a much better situation.