LDS Tools - empty?

7 postsstarted by ddfletch 4,342 viewsoriginal topic

New Member
#1
Edited 1 time, last by russellhltn on . Reason: Change title of thread
Beginning yesterday day the Gospel Library on my ipad stopped working. No directory, no calendar, no temple,nothing at all, just blank screens with lines like a notebook page. Gospel Library works fine on the iPhone. Tried lots of options to address it including deleting the app and downloading from App Store again but problem persisted.
Community Moderators
#2

Re: Gospel Library - empty?

ddfletch wrote:No directory, no calendar, no temple, nothing at all, just blank screens
Directory and Calendar are part of LDS Tools. Gospel Library has Scriptures, Lesson Manuals, Magazines, etc.

Whichever app doesn't work, I would suggest you try uninstalling the app and loading it again as the first step toward troubleshooting.
New Member
#3

Re: Gospel Library - empty?

I have been using LDS Tools for years on iPhone. A few days ago, it came up blank. Just now, I deleted it, installed it again, signed in and watched it sync again, and it is still blank. No data appears.
New Member
#4

Re: Gospel Library - empty?

This happened to me with LDS Tools. Does anyone know a fix?
Community Administrator
#5
Moderator note: Since everyone seems to be referring to LDS Tools, the thread has been re-titled and moved.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#6
Tried several times to download lds tools. Nothing works. I need it
Community Administrator
#7
Please read this post which has worked for others.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.