Contacting the office in charge of the main tithing account

Hi, I am trying to contact a member of the church office responsible for the tithing account, we live in a remote Scottish island (one of the Orkney Islands) and we are setting up to pay tithing direct into the church tithing account and we have paid a test amount and want to check it went in ok.

Does anyone have an email address or phone number I can contact them on please
I have tried the global service number 00800-2950-2950 and it says they are closed, but does not give opening times

The opening hours are: - Mon 11:00 to 17:00 hrs. Tue to Fri 15:00 to 21:00 hrs. Local UK time.

I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.

johnshaw wrote:I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.

Being on a Scottish island, they probably need to talk to their area office. CHQ is also the area office for North America. I think the number Biggles supplied is probably the area office for their area.

If they were to call CHQ, they'd need to add the country code 1 to that number. So, +1 (801) 240-1000.

russellhltn wrote:

johnshaw wrote:I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.

Being on a Scottish island, they probably need to talk to their area office. CHQ is also the area office for North America. I think the number Biggles supplied is probably the area office for their area.

If they were to call CHQ, they'd need to add the country code 1 to that number. So, +1 (801) 240-1000.

Correct!

The OP listed the correct phone number for the UK.

I just re-read the item, and if you're paying directly to the church for tithing those will also transfer to the online web tool. If you access LDS.org, log in with your LDS Account, then select 'My Account and Ward' and select My Ward --> Donations. Then review your donations for the latest 'test' transaction.

johnshaw wrote:I just re-read the item, and if you're paying directly to the church for tithing those will also transfer to the online web tool.

I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.

lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.

At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.

russellhltn wrote:

lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.

At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.

We in the UK can only see our donation history online. Unfortunately not able donate online yet.

Biggles wrote:

russellhltn wrote:

lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.

At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.

We in the UK can only see our donation history online. Unfortunately not able donate online yet.

So it appears the original poster can check the latest donations online. - just wanted to reiterate since there are several posts speculating the negative.

Thank you for the help so far. I can log in to lds.org and check donations, but the test amount has not shown up, so they have not linked the payment to my membership yet.
I will try phoning the church finance department.
And thank you for the opening times for the global service centre.

I made a wrong entry of information for my donation online. Is there a way I can contact the church so those donations can be directed to my account and not to the wrong account from which I paid it? Thanks

lykatvaldez wrote: Sun Nov 07, 2021 6:10 am I made a wrong entry of information for my donation online. Is there a way I can contact the church so those donations can be directed to my account and not to the wrong account from which I paid it? Thanks

If you just made it and it hasn't gone though, you should be able to cancel it.

Please see the Online Donations Help

And look for the question "I just submitted my donation request and noticed I made a mistake. How can I cancel my donation request?"