Locked"Take a Name"

I have just downloaded a new app from the FS website called "Take a Name." It searches your tree for ordinances that need to be done. I have some questions about this, but the developers don't seem to have a help or service link. One of my questions is this....doesn't FS have a way to identify needed ordinances without using a separate app?

zaneclark wrote:I have just downloaded a new app from the FS website called "Take a Name." It searches your tree for ordinances that need to be done. I have some questions about this, but the developers don't seem to have a help or service link. One of my questions is this....doesn't FS have a way to identify needed ordinances without using a separate app?

Of course FS has a way to identify needed ordinances. They are shown in various ways -- on a person's detail page, or on various tree views. But many members don't want to search through ancestry and descendancy trees; apps such as Hope Chest or Take a Name or Find a Record will scan through extended trees up and down looking for temple opportunities or other research possibilities. They build on what FamilySearch provides -- they don't replace it or even provide any information that could not be found simply by patiently using FamilySearch.

The speed with which such apps provide opportunities is appealing, and I have used some of them myself at times. They have their place. But there is the danger that users will seek quantity rather than quality of opportunities and not do the research needed to verify that these potential ordinances are truly needed. So they should be used with caution, and only as an early step -- not the final step -- in finding needed ordinances.

Last week I installed Take a Name on my cell phone and the results were fast.

However, the names it found were those already reserved in my Temple list including those Not Printed, Printed, and Shared with the Temple. And that's what it's designed to do. So complete all the ordinances in your Temple list before reserving any additional names using Take a Name.

The Take a Name Help Center states, "Please also note, due to the limitations the app encounters from FamilySearch when a user has large numbers of reservations, sometimes the app may mistakenly label one of your reservations as being reserved by someone else (or vice versa)." They define a large number as anything over 100 names.

I also found that it was labeling names with "relationship unknown" when in fact the names were part of my tree. One of the names with the "relationship unknown" still showed the ordinances were available to print. When I opened FamilySearch the name was not part of my family tree. Why would the app have this name in the list of work to be done?

I released all the names in my Temple list including those Shared with Temple, and then used Take a Name again. The result was a list of names that were already completed or reserved by someone else. The few names which had available ordinances were not part of my family tree.

It's promoted as an app that will "Find temple ready ancestors. Take a Name searches the FamilySearch tree for your deceased ancestors and double checks that LDS ordinances are ready for the temple." I disagree. No app can replace what you must do. Let me explain what I mean.

This company warns you to do your best to "validate information for a person to provide yourself the ultimate confidence that the ordinances you perform in the temple are as correct and accurate as possible."

This means you need to take each name in the Take a Name list and open the file in FamilySearch. Why? Even though the name has a green temple, you still need to open the Vital Information and check for the following:
1. The name is correctly entered in the First and Last Name field.
2. Remove nicknames and titles (Captain, Sheriff, etc.) and put them in Other Information.
3. Remove from the title filed Mr. or Miss.
4. Remove the word "or" from the First name field and put the second name in Other Information.
5. Make sure the Suffix is really a suffix. Ex. Jr
6. All dates and places have been Standardized.
7. The last name of a female is not her married name. Ex: Mary is married to John Brown. You don't enter her name as Mrs Mary Brown or Mary Brown.
8. Click the "View My Relationship" to make sure the name is part of your family.

Next: open all Record Hints and attach as needed. Many Records Hints will provide you with family members that are not in your tree. In the past six months I discovered 40 to 45 missing family members per 100 Record Hints I opened. Instead of taking one ancestor to the Temple, why not take the entire family?

Take a Name only builds you a list of names that have possible temple ordinances to be completed. You still need to examine each name for duplicates that may not be listed under the tool: Possible Duplicates.

Before anyone blindly prints temple cards they should review the following guidelines which are in FamilySearch Get Help:

• Names in Vital Information and Other Information in Family Tree
• Entering names in Family Tree
• Information Required for Ordinances to Be Performed
• Names and symbols causing Needs More Information error
• Name will not let temple ordinances clear—Needs more information

"Take a Name typically delivers dozens of temple ready family names in a matter of minutes." No app can provide temple ready names because you still need to validate the information for each person before ordinances are performed in the temple.

aebrown wrote:But there is the danger that users will seek quantity rather than quality of opportunities and not do the research needed to verify that these potential ordinances are truly needed. So they should be used with caution, and only as an early step -- not the final step -- in finding needed ordinances.

I have spent a lot of time finding sources that provide death dates, which many people ignore. I found one individual with no death information, who had been submitted to the temple file for all ordinances. I discovered a death record that showed he died at age 3. When I added the death date, the initiatory and endowment ordinances were marked as not needed. Luckily, those temple file sheets had not yet been printed.

Hi all. Full disclosure: I’m with Kinpoint and part of the Take a Name app team.

This is a great discussion! We’re always on the lookout for good feedback. We’ve noted everyone’s thoughts and ideas from this thread and are discussing internally.

Please know, many of the thoughts you have shared are already on our plate, and we are working as quickly as we can on new and improved concepts, changes, etc. to improve the Take a Name app. We also appreciate feedback on any potential bugs. The system is definitely new, so a bug or two is inevitable. Thanks for your patience as we improve the app.

Please don’t hesitate to reach out to us directly (support@kinpoint.com). We'd love to hear from you.
___

Additionally, let me address one of the items mentioned by RandJThorpe:

RandJThorpe wrote:I also found that it was labeling names with "relationship unknown" when in fact the names were part of my tree. One of the names with the "relationship unknown" still showed the ordinances were available to print. When I opened FamilySearch the name was not part of my family tree. Why would the app have this name in the list of work to be done?

I released all the names in my Temple list including those Shared with Temple, and then used Take a Name again. The result was a list of names that were already completed or reserved by someone else. The few names which had available ordinances were not part of my family tree.

Take a Name populates your search results from two sources: 1) Names found searching your tree; 2) Names imported from your FamilySearch reservation list. For those names found during the search, your relationship to them is discovered through the act of crawling the tree, so there is always a relationship indicated. For names that come from your FamilySearch reserved list, the app has no way of determining the relationship, so it marks those as "Relationship Unknown." FamilySearch has a mechanism for determining the relationship between two individuals but to this point they have chosen to not make it available to their partners (although we understand it’s coming soon!). So when you see a search result that says "Relationship Unknown," it doesn't mean you aren't related, it just means it came from your FamilySearch reserved list and wasn't seen during the crawl.

That said, there are a couple ways in which a non-relative could end up in your search results:
1. You reserved the person independent of Take a Name, and they got imported into your search results as part of your FamilySearch reservation list.
2. The person was a relative, and after you reserved their ordinances, someone modified FamilySearch's common pedigree and disconnected the person from you.

Additionally, note that if you un-reserve all of your existing reservations and search again, the app will not find/import any reservations during its search, but will give only new results. However, if, after un-reserving, you simply open the app (without starting a new search), the individuals you previously had reserved will get "refreshed" (this may take up to a minute or so depending on how many reservations you have). Once the refresh is done, you may notice that some of the names in your list are now marked “reserved by other” or “complete” (as RandJThorpe observed). To clean your list completely, run a new search.

This is especially likely to happen if you’ve had the names reserved for a long time. During the time that names are reserved, the data in the tree continues to evolve. For example, since the time you reserved the person...

• someone may have reserved another ordinance (sealing perhaps) that became available.
• someone may have added a duplicate entry to the tree, or even completed the work for that duplicate and then merged the two.
• someone may have completely disconnected the person from you, so you’re no longer related!

A status of "Complete" simply means there's nothing that you could do for the person in the temple right now.

Essentially, if someone is in your reservation list, it's because you considered them ready at some point in time. Therefore, the app also considers them ready.

I hope that helps with some of the confusion!

I think I just paid for it but can find it on my phone. Help!

I've found several problems with apps that crawl FT looking for names.

• They may be based on a misunderstanding of the source of names in Family Tree. If they're not based on a misunderstanding, unfortunately they promote the misunderstanding, which is that the Church has pre-populated FT with temple names just waiting for members to reserve. As much as we might wish for this to be true, it isn't. The names in FT actually were ultimately all contributed by regular users (even those that came from the old extraction program--volunteers extracted those names).
• In my experience about 80% of green temple names are duplicates or invalid (YMMV). The likelihood of error increases as you go back in time. If you have just one wrong relationship (like the children I found a while back born in the 1700s who were attached to a mother born in the 1800s) then entire lines can be incorrect.
• These programs don't tell you if someone else is currently in the process of reserving the names. A friend called not too long ago to relate with deep disappointment that she had been in the process of entering names in Family Tree which she had carefully researched--only to have someone else crawl those lines and reserve the names. And I'm sure they thought they were just reserving names the Church had put there for them to find. The other night I had a name available for about three minutes--no more than five--and someone reserved it right as I was trying to do so. This can be very discouraging, especially to people who are just starting to do their family history.
• We should be looking for names to ADD to Family Tree. Family Tree currently contains about 1 billion names. Population experts estimate the earth's total population over time at 600 billion. Granted, records aren't available for everyone. But there are records for many, many people who just need to be researched and added to Family Tree. When people use apps to crawl FT, they often end up doing invalid ordinances at the expense of those who need their ordinances done.
• For many users, these apps take the place of listening to the Spirit. That's not the app's fault. But it is a problem I've observed because people assume names are just there waiting for them to harvest, and seeking the guidance of the Spirit becomes moot.

People can use these apps to find valid names, but in my experience they usually don't. As an example, my friend's daughter received this family history "training" in her YW class: "Use such-and-such an app to find temple names. If you want more names, run it longer."

Fortunately, the Church's (relatively) new Find-Take-Teach initiative is trying to guide people to find and add names through careful research and following the Spirit.

Kathryn

Kathryn --

I couldn't agree with you more. Basic research should be required for a names to be submitted. We should be using this class of tools very carefully to help us find missing people in our lines, not just find names to submit.

The way I use these tools is to establish research starting point. By looking and documenting that open person, I am usually able to find 5 or more people that need to be researched and entered as well. A quick spider crawl of the tree does not leave you open for the spirit and will leaves lots and lots of people behind. When we teach our TFH class we always advise people to find and attach all records before someone submits a name. We also recommend to people to let a name rest for about 24 to 48 hours after they add the name, to let the FH find algorithm or AI program, time to find other potential records or duplicate records.

Example, I ran one of these tools over a year and a half ago, on just one of my decedent, trees, and found several hundred names. I've only been able get to about 50 names on that list so far, but I've been able to find and merge hundreds of other brother's, sisters, children, spouses & parents, that were not on the list.

Use the tools to help you find then take. hehehe

i have found some names to take to the temple how do i print the cards

Youcon --

It should be on the "Take a Name" web site, but if not its fairly simple, I use an Android Tablet, and will walk you though it, If you have a Apple iPAD, your screens may be a bit different. Here's how I've done it; "Take a Name" interfaces with Family Search so you can go into Family Search and look up the person using their PIN number, reserve the name, and print it like you normally would, or stay within "Take a Name" asit uses most of the same functionality from Family Search to render a card in a PDF format.

Let's navigate you though the process in "Take a Name". Staying within "Take a Name", Click on the name you want, and It should take you to a detail screen, that shows more detail about the person, You should see two blue bars toward the top of the new screen along with a nice map that shows all of the locations you added by attaching supporting documentation. Please do all the appropriate documentation before proceeding. If the "Request" bar is dark blue, Select request, and it will take you to the Family History "Request" Ordinances for ... " page, in the lower right corner "accept" the terms of the agreement, if you qualify.

You should get a message that says the "Ordinances successfully reserved. You get all eligible ordinances for that individual. I don't know how to do partial prints such as doing Baptism and Confirmation only, except within Family Search itself. Click the "ok" symbol, and it takes you back to the screen with the two blue bars again. You have now reserved the name. Now information in the blue bars has changed along with wording in the bars on the detailed page. If you hit "Get Cards" it uses the Family Search print function to print the ordinance card in a PDF format, just as if you were in Family Search.

You can now save the pdf, and mail it to yourself, to print on another computer, or if your device is able to print, you can send it to your local computer to print. Now, your back to following the normal process for cutting out the printed card, and taking them in. Sorry I don't know of a way to print multiple cards at the same time within "Take a Name". It's rather a simple program that way.

This should get you going. I've printed a few times with this tool , but generally I use the Family Search Temple tools to manage my queue and print just what I want for my next temple trip.

Hope this helps.

Warren

FYI once you have reserved it in your Temple queue, you can always go into Family Search and manage the reservation like you normally would.

Folks as a counter argument for using these types of tools, with the new policy about inactive reservations (2 years), using a tool like this to comb your tree would be helpful for finding names just coming off of being "reserved" by someone else. It will all so help with finding those people who just crept out from under the 110 year rule as well, that are not direct line relatives.


Did you Know that there is a similar type of applet built in the the Family Tree applet for Family Search???

If you have a tablet or an iPAD, try the Family Search version of "Take a Name" or Hope Chest". You find it in the Family Tree applet . Once you open the Family Tree applet, for an android, click on the three white bars in the upper left corner on the green bar. This pops out a menu bar, and now select "Ancestors with Tasks" The color symbology is the same as for Family Search, have fun attaching all the documentations, and submitting names.

For the iPAD, on the bar next to the bottom, it has a sigh post symbol, select that and it should take you to the same place.

Enjoy

Feedback for app,

It asks for the user to pay for the app. I am okay with this request, however, I didn't like how it was worded. You are putting people in a position to be dishonest if they simply don't want to pay. I have been helping my aged parents understand this app and they felt obligated to pay because you asked them to pay $ or mark the box, "I can't afford to pay". I think you should change the wording. If you need people to pay, then charge. If you want donations, then ask for them.

Thanks.

angieholzer wrote:It asks for the user to pay for the app. I am okay with this request, however, I didn't like how it was worded. You are putting people in a position to be dishonest if they simply don't want to pay. I have been helping my aged parents understand this app and they felt obligated to pay because you asked them to pay $ or mark the box, "I can't afford to pay". I think you should change the wording. If you need people to pay, then charge. If you want donations, then ask for them.

You need to direct that to the developer. That's not a church created app.

Thank you for helping me understand. We ran take a name on our iPad for my husband and on an iphone for me. However, now on both devices the names showing are only mine. We have checked the family names before and each device did show both. Then we purchased. And now can't find both families. Do you need any other information?.

riding15 wrote:Thank you for helping me understand. We ran take a name on our iPad for my husband and on an iphone for me. However, now on both devices the names showing are only mine. We have checked the family names before and each device did show both. Then we purchased. And now can't find both families. Do you need any other information?.

Shoot us an email (support@kinpoint.com) and we'll help you with your problem. As russelhltn pointed out previously in this thread, Take a Name is not a FamilySearch product, so questions and feedback should be directed to Kinpoint.

Is their any concern about giving our lds.org credentials to an app especially since those in leadership positions have access to sensitve information on their profiles.

cjgreen wrote:Is their any concern about giving our lds.org credentials to an app especially since those in leadership positions have access to sensitve information on their profiles.

As long as they are an officially recognized FamilySeach app, you should be OK. I would not give that information to any other app or web page.

I like the app and what it can do, I very much appreciate the critiques of how to make the info most supportive. I have a question on the part of the app that asks for payment\donation. Where does this money go? I certainly am willing to support with a donation. But just want to know it is going to the right cause. I am supportive.

deanseila wrote: I have a question on the part of the app that asks for payment\donation. Where does this money go?

It goes to the person/company that wrote the app, just like other paid app.

russellhltn wrote:

deanseila wrote: I have a question on the part of the app that asks for payment\donation. Where does this money go?

It goes to the person/company that wrote the app, just like other paid app.

That's right. All income generated by the Take a Name app goes to Kinpoint, Inc., the creator and distributor of Take a Name. Specifically the money covers server costs (there are out of pocket expenses generated every time anyone opens the app) as well as other normal software development and business expenses.

what website do I go to to be able to do this from my PC or laptop?

Tonytkt wrote:what website do I go to to be able to do this from my PC or laptop?

At present Take a Name is only available as a smartphone app, so you'd have to have an Android or iPhone. There are plans for a desktop/browser version, but no firm deadline for that.

cknutson wrote:

Tonytkt wrote:what website do I go to to be able to do this from my PC or laptop?

At present Take a Name is only available as a smartphone app, so you'd have to have an Android or iPhone. There are plans for a desktop/browser version, but no firm deadline for that.

It works on non-phone tablets as well if they are Apple or Android. I don't have a smartphone, but was able to try it out on my Samsung tablet. (I'm not a current user - I uninstalled it as I like Hope Chest better for my needs.)

I can't find anywhere that tells me what the payment/donation amounts are for. Does each amount have a different purpose?

debbrajeannemason wrote:I can't find anywhere that tells me what the payment/donation amounts are for. Does each amount have a different purpose?

Nope. Same purpose. Just different levels of appreciation.

Is there a way to install 'Thak a Name' on my desk computer?

kjkofo wrote:Is there a way to install 'Thak a Name' on my desk computer?

Not presently. See this earlier post.

Hi,
I can not find the windows version for this good product. Please post the location to download this product.
Thanks,
Craig Smith

sylfa wrote:Hi,
I can not find the windows version for this good product. Please post the location to download this product.
Thanks,
Craig Smith

As has been mentioned a couple of times in this discussion, no desktop version of this app exists at this point. See this earlier post.

I also see that there is very little commitment to actually do the ordinances when the names are reserved with an app with no further research. The user gets the good feeling of reserving the name, and promptly forgets about it. I have had names I am researching reserved by distant cousins using these crawling apps within an hour of adding them to Family Tree. They sit there reserved for months without even getting printed. I get so frustrated because I would already have the work done if it wasn't for these apps. After doing the research, I feel like I know these dead people personally, and I know they aren't happy either!

zaneclark wrote:I have just downloaded a new app from the FS website called "Take a Name." It searches your tree for ordinances that need to be done. I have some questions about this, but the developers don't seem to have a help or service link. One of my questions is this....doesn't FS have a way to identify needed ordinances without using a separate app?

If u go to family search then temple and click then choose opportunities. This should show u names waiting.

Hi,

I downloaded Take a name for my side of the family and it worked great, I am going to the Temple! When I was doing it on my husbands side, it gave me the option to pick 5, 10 or 20 names. Most of those names were within the 110 year limit and so I probably can't do most. How can I change the search to all names in all lines for him?

Joan Gregory

I was serving in the Newport Temple today. Part of the time I was the recording at the side of the baptismal font. One couple from out of state where her on vacation. They mentioned they had download Take A Name. At the hotel they are at they then printed off 20 names for her and 20 names for him, which they brought to the temple today. Wow! I am impressed. So I am working to get it downloaded now. I am excited. Alan

Before you get too carried away, you might want to watch this:

BYU Family History Library: What Every Family Tree User Should Know about Name Finding Apps

I'd suggest that if the whole point was to generate names, the church would have built that app a long time ago and pushed the button for us instead of building a website.

KathrynGZ wrote:I've found several problems with apps that crawl FT looking for names.


[*]These programs don't tell you if someone else is currently in the process of reserving the names. A friend called not too long ago to relate with deep disappointment that she had been in the process of entering names in Family Tree which she had carefully researched--only to have someone else crawl those lines and reserve the names. And I'm sure they thought they were just reserving names the Church had put there for them to find. The other night I had a name available for about three minutes--no more than five--and someone reserved it right as I was trying to do so. This can be very discouraging, especially to people who are just starting to do their family history.

[*]We should be looking for names to ADD to Family Tree. Family Tree currently contains about 1 billion names. Population experts estimate the earth's total population over time at 600 billion. Granted, records aren't available for everyone. But there are records for many, many people who just need to be researched and added to Family Tree. When people use apps to crawl FT, they often end up doing invalid ordinances at the expense of those who need their ordinances done.

[*]For many users, these apps take the place of listening to the Spirit. That's not the app's fault. But it is a problem I've observed because people assume names are just there waiting for them to harvest, and seeking the guidance of the Spirit becomes moot.[/list]

Kathryn

This is EXACTLY why I use a private genealogy program FIRST to do my original research and then place it on FS only when I am ready to reserve it or share it. There are specific blessings given to those that do the work on their own family lines, and I will be darned if I am just going to give those away to some android scavenger. You may say I don't have the right spirit about this, but really, what eternal purpose is served by enabling those too lazy or unwilling to do their own work and make an actual contribution of new names, as you say. Thank you for your post.

Morning,
I have this app on my phone and can't seem to get it to print on my wireless printer?
Hopefully you can instruct me what I am doing wrong ?

Thank You
Craig S,. Karren UT.

csk1950 wrote:I have this app on my phone and can't seem to get it to print on my wireless printer?
Hopefully you can instruct me what I am doing wrong ?

As noted in this post, this app is not created by the Church, but rather by a commercial developer. See that post for details on how to get support.

Could someone please tell me what the church's position is in regards to this app? Obviously, it is a partner app with the church, as the church advertises it on Family Search. But to get to the heart of it, shouldn't Family History consultants first introduce Family Search to people who are just getting started or are use to the old paper methods, rather than 1st introducing an app that "crawls" the tree? It appears some wards are trying to "replace" Family Search with this app, as some have added on almost 10 new FHC for just 1 ward and wants these consultants to use this app as the main source to teach the whole ward. Only after people start running out of names for the temple using this app, then the consultants are to start teaching them how to find names. Isn't this counterintuitive? How are people to learn from the spirit and follow the spirit by only using an app, instead of actually doing some research (which Family Search has made VERY user friendly and easy to learn now), finding children, other links, etc? Isn't a big part of family history making discoveries and linking families???

I'm just trying to understand this better and what the FHC should or shouldn't be helping with and if there is some type of order to this learning or teaching? The app seems helpful if it is a quick rushing to the temple type of thing, but for everyday use, especially with the youth, they will not know how to research and truly find names (and more importantly, feel that the deceased family member has a story, is a real person, not just a name or numbers game, who they will be serving as they do their temple work for them.) I agree with some of the comments, such as "no found relationship" showing on already reserved ordinances. It has been 2 years now and this appears to still be a "bug". Shouldn't the individual still add on any available sources, etc. before taking a name to the temple, check duplicates, etc? (Something that this app does not do.) Thank you.

Maybe I’m being a “clod” (after having already completed ordinances for all known-and-needy family members, both “nuclear” & “extended”) but my approach/philosophy at this juncture is TO JUST GET THE WORK DONE for all those somehow-overlooked ancestors! Being quite limited relative to Temple-Recommend-holding family members (already overloaded w/names) the top priority is to GET THOSE SURPLUS NAMES INTO THE SYSTEM – to ensure waiting ancestors’ work is not neglected in the final outcome. With this in mind, the help from using Take a Name has been wonderful! It has found over 160 (probable) needy names out of more-than 30,000 names in our family tree data base. MY SOLUTION = take each name from T. a N. list, go to FamilySearch AND RESERVE THE ORINANCES to “SHARE with CHURCH.” Thus, all those waiting fore- fathers & mothers, grand- mas & pas, aunts, uncles and cousins will eventually be assured of having their ordinances completed. Maybe I’m being a clod, but believe the Spirit approves of such an approach/philosophy. Comments welcome!

I disagree with the previous "clod" who thinks that the solution is to "RESERVE THE ORDINANCES to "SHARE with CHURCH. " There have been many occasions when I have found names of people who are my direct line ancestors whose names have been languishing in the "system" for periods up to five years waiting for the church to get around to doing endowments for them. On one occasion where the names had been reserved for nearly five years I send a message to the "reserver" asking that he release them so that I could do the work. I got no response. I was finally able to get access to the names by contacting FamilySearch directly. I see the process of reserving names for the temple to do as a delaying tactic, and think that if one is not able to do the work personally, he or she should leave it alone so that others who are interested in actually doing the work can access and reserve the names for themselves.

Hi Gary, there is a link to a great video posted by another user farther up in the discussion, it is called, "BYU Family History Library: What every family tree user should know about name finding apps". I understand not wanting to leave any ancestors work undone. However, there are a few concerns about your comments, "GET THOSE SURPLUS NAMES INTO THE SYSTEM," and, "MY SOLUTION = take each name from T. a N. list, go to FamilySearch AND RESERVE THE ORINANCES to “SHARE with CHURCH.” I know you are not the only one who has had similar comments. First, when our ancestors start to be called, "surplus names," then it becomes a numbers game. There isn't actual research done to see if they have missing children, spouses, etc. that also need their work done. Plus, they may even have stories and pictures that helps to give even more of a personal connection. Relying on the spirit for research plays a huge role in family history. Also, all the names that this 'Take a Name app' collects by "crawling" the tree, are names submitted by actual research done by users of Family Search, and for your tree, most likely relatives you don't know exist. The names were not submitted by the church into the world tree, they were submitted by individuals who have taken the time to find their family and submit them. Due to human error, sometimes there are duplicate names, incomplete dates and places, etc. that these apps can't fully calculate (even though they claim the names are temple ready). It actually tends to clog up the temple system, leaving "Share with Church" names, sitting there for years. When in fact, they may be duplicates or another relative could get the work done sooner, if only their ordinances would be available. I can tell you are a fan of this app. So if you are going to be on Family Search after using the app to share the name with the temple, why don't you take the time to double check the names for duplicates (it won't always show as a, "Possible Duplicate" hint), see if there are other records hints that could help find more family, and take some time to learn more about your ancestors that may even be watching over you, and cheering you on.

Linda Walters bronson

Chaddy74 wrote:Linda Walters bronson

I'm not sure what you're trying to do, but I think your blind faith in a search engine has led you astray.

Hello ever since your company had me update my take a name app it has been horrible! It won't load for hours and then after that it tells me that there are problems and to contact you. When I try to report a problem it tells me to try again later. I even removed it 5 times and downloaded it again. After that it worked twice. That was last week and now it's doing the same thing again. What's wrong with your app? Please contact me at mannch2002@yahoo.com to give me the support I need to fix this problem because quite honestly I'm very dissatisfied with your app. Christine Mann

If you're referring to the Take a Name LDS Family History app, note that it's not created by the church, but by Kinpoint, Inc. You'll have to contact them.

I'm just curious, for those of you that regularly use the, "Take a Name" app, do any of you go onto FamilySearch.org to verify your ancestors names, add sources (to help find missing family members that need their temple ordinances too), correct potential duplicates, etc. BEFORE taking those names to the temple?

Thanks

How do I find and delete this app from my iPhone 7? It is not listed where other apps are that I can uninstall? Please reply to my email address, [email removed]

The Take a Name app is not produced by the church. I suggest you contact the vendor at takeaname.kinpoint.com.

What is going on with the app right now? It has been down for months. When will it be back up and running again?

curtis64 wrote:What is going on with the app right now? It has been down for months. When will it be back up and running again?

As the post before yours said,

russellhltn wrote:The Take a Name app is not produced by the church. I suggest you contact the vendor at takeaname.kinpoint.com.

Take A Name gives me an error message when attempting to log in, it tells me to try later. I have logged out, and back in. I also uninstalled, and reinstalled, got the same result. Is the Take A Name program broken?

m_p_dean wrote: Sat Jul 16, 2022 5:57 pm Take A Name gives me an error message when attempting to log in, it tells me to try later. I have logged out, and back in. I also uninstalled, and reinstalled, got the same result. Is the Take A Name program broken?

Did you read the post immediately before yours?

I, too, have been unable to open the Take a Name app and have sent an email to the company a week ago and no response...very frustrating!

Has the Take a Name app been disabled? I know I have accessed within the last month, but then today i get a login error.

Is anybody having trouble withs this app? It keeps saying my username or password is incorrect but when i click change password nothing happens.

handmadens wrote: Sat May 18, 2024 9:09 am Is anybody having trouble withs this app? It keeps saying my username or password is incorrect but when i click change password nothing happens.

"Take a Name" is not a church app. You will need to reach out to the company who owns the app if no one on this user-to-user mutual help forum chimes in with any ideas.

My take a name app keeps saying wrong username or password but I know it’s correct and when I click on change password nothing happens. Is the app down?

handmadens wrote: Mon May 20, 2024 1:11 pm My take a name app keeps saying wrong username or password but I know it’s correct and when I click on change password nothing happens. Is the app down?

Please read the post immediately before this, your second, post.

I haven't been able to log into Take a Name for several weeks now. I keep getting an error message that my username and password are invalid. Is the website down?

raphillips wrote: Tue May 28, 2024 9:45 pm I haven't been able to log into Take a Name for several weeks now. I keep getting an error message that my username and password are invalid. Is the website down?

Please see post #58 of this topic thread.

My app is frozen. I’ve deleted the app several times. I pressed reset user name and nothing happens. I’ve tried logging in with my family search and nothing happens. I am so frustrated. I found 6 grandmothers that are waiting for me to do their work. No matter what I do I cannot log into take a name. I can’t find a customer service number. I have emailed them 3 times in the last 6 weeks with no response. Please help

lisacrosland wrote: Sat Jun 01, 2024 3:36 pm My app is frozen. ... Please help

Please see post #58 of this topic thread.

TAKE A NAME.. APP.. Question why has this LDS App
No longer in GOOGLE PLAY... I ask cause it is the BEST APP.... EVER for finding info about our families that need their ORDINANCES taken to the TEMPLE.. NOTHING CAN BEAT THIS APP.... . WHY....its shows:-
ordinances have been completed
ordnances reserved and by whom
ordinances shared to the Temple /can be unshared
ordinances for Baptism, Confirmation, Iniatories,
Endowment, Sealings still need doing
How you connect to the people you are doing
ordinances for
If they are second cousins, 1st, 2nd, 3rd aunts,
uncles, grandparents 1st, 2nd, 3rd
And you can get the names printed from TAName
You cannot not get all this IMPORTANT information i
n an instant than any other LDS APP.... Sorry not
even Family Search compares to TAKE A NAME.. You
have to go all over the mutu to find anything. My daughter did a sealing for a past family member from 1642 waiting to be sealed to her parents. She said mum she was so fustrated in how long it took for this sealing to be done. 2024...when it could have been done years ago.... We need to be consistant and constantly chipping away with this work in brining our families together from this side and through the veil..... for me and many of us agree... TAKE A NAME.... is the best APP to HELP US, GET THIS WORK DONE... AND FAST... HURRY UP AND BRING IT BACK SO WE CAN DO THIS WORK..
Rozita Porter..... Hill Park Ward, Redoubt Stake, Manukau City, New Zealand
Enail zzap281@gmail.com

Take A Name is a product of FamilySearch partner Kinpoint, Inc.

Not the church. Please direct your questions to Kinpoint.