Audio Not Working 4.02.2

Hi,

I can't get my audio to work on the latest version. I've got a Sony Xperia ZA.

I've tried clearing data, cache, unintelligible and reinstalling, rebooting phone.

Audio player comes up but won't start playing. Same whether streaming or downloaded.

No difference on wi fi or 4G.

Any ideas, have sent feedback through app.

Thanks, Thomas

By chance, are you listening via Bluetooth speakers/headphones? There's a bug currently (possibly related to the Chromecast popup issue) that affects Bluetooth on some devices.

Also, if you go in to Downloaded Media, do you have any chapters that report 0 bytes as their file size? If so, that could be another explanation for what you're seeing. This is another bug that's fixed in the 4.0.3 update coming early next week.

Not using any bluetooth devices, have tried it with the phone speakers and a conventional audio jack pair of headphones.

Bluetooth on my phone is disabled. Hopefully next weeks bug fix will do it.

I had to turn off casting on my tablet to be able to use the app.

Bit of an update, I got the 4.03.1BETA update through and the issue remains. I've cleared all the app data and restarted.

I'll try an uninstall and fresh re-install later see if I get any joy.

Another update, to version 4.03.6, still no joy with this issue, have sent feedback again.

Very frustrating as I like to like to listen on my way to and from work.

I am having a similar problem with version 4.0.3.10 on an Acer B3-A30.
Audio playback will not start. Hitting pause/play/pause/play dragging the position around, etc. every non-and-then it will start playing. Tried rebooting. Nothing useful on the Acer forum.

Also having this issue with Sony Xperia Gospel Library 4.0.4.2.

Any ideas? Reinstall did not help.

HokansonDM wrote:Also having this issue with Sony Xperia Gospel Library 4.0.4.2.
Any ideas? Reinstall did not help.

Gospel Library 4.1.0 was just released and there were several changes around audio. Fingers crossed – but maybe it will fix your issue.

4.1.0 fixed it!

Hooray!

I have been having similar problems as those in this thread but even after installing the 4.1 update I still cannot stop playback then restart, get interrupted by a call or text pop up notification then be able to restart, etc, etc. I Uninstalled the app then reinstalled with no solution. Super frustrating. Please help.

matheny wrote:I have been having similar problems as those in this thread but even after installing the 4.1 update I still cannot stop playback then restart, get interrupted by a call or text pop up notification then be able to restart, etc, etc. I Uninstalled the app then reinstalled with no solution. Super frustrating. Please help.

Not being able to stop and restart, do you mean that it restarts the audio at the beginning (i.e. doesn't resume properly where it left off), or do you mean that the play/pause button stops working?

If i manually pause it or something else like a call or even a system noise like an incoming text notification occurs to pause playback it won't resume. I press the headphone button and the playback section appears but almost immediately disappears. I try to press play quickly while it is up but it won't respond.

Additionally, i can't move the progress bar forward or backward before or during playback without it triggering the same scenario named above.

I have a Samsung Galaxy 7 edge if that makes a difference.

I have version 4.1.0.8 and am still having a problem with the audio not working as described in this thread. If I start listening to a chapter then it will work until the end of the chapter. However, if I want to start and stop the audio then that is when the trouble starts. When I click on pause and then play the audio app fast forwards to the place where I stopped listening and then the controls sink down below the screen. Very annoying. Does anyone have a solution besides the version update which I have already tried?

My audio is not working either. How do I fix ot