Content failed to download

I updated to the most recent version a few days ago but very little of the contents will actually download. Despite having full bars of LTE the app continuously read "failed to download x, check your internet connection". Any help? It won't even load the Pearl of Great Price...

I believe there's a setting that by default limits download to WiFi only. This is to protect the member's data plan.

iffbiff wrote:I updated to the most recent version a few days ago but very little of the contents will actually download. Despite having full bars of LTE the app continuously read "failed to download x, check your internet connection". Any help? It won't even load the Pearl of Great Price...

I had this problem and the only way I could fix it was to uninstall the app, delete any leftover library files in the Android folder, and then reinstall the app.

I too, am having the issue of "failed to download <enter book here>. Check your internet connection & try again".
I am using the Google Nexus 6 so there's no (External) SD card to be had. I do not use my LTE, only wifi. I use wifi in several locations (church is the worst as EVERYONE is on it) without success. The app tends to pick & choose when to work which is frustrating as there are Saturday evenings I am preparing a lesson or talk & it won't download a book or Ensign I need. Sunday morning before church still nothing when I reboot & reconnect to the wifi. Usually Sunday evening or Monday afternoon the app decides to update & download the book or magazine I needed.
I have been having this issue since it's inception & as stated earlier, I have uninstalled & (tried to find) erased all content regarding the old app but to no avail.
Other suggestions?
Thanks.

I wonder if the content server just gets overloaded on Sundays?

sbradshaw wrote:I wonder if the content server just gets overloaded on Sundays?

And Saturday evening, too, for Hangman? And how about Thursday afternoon for me, as I was trying to prepare to teach Institute?

No, there is something else going on. I can buy delays on a busy Sunday morning, especially on Church WiFi, but not all the other times. It takes me a couple of tries to download anything. The app seems to be too busy doing other things over my data in the background (and without permission) rather than to download stuff in the foreground on WiFi when I request it.

Samsung Galaxy S4, Android 5.0.1, GL 4.0.4.2

I am getting this on my Galaxy S6 Edge. I have tried uninstall and re-installing and I still get the same thing. I checked the settings on the device and I am not forcing it to use wifi only. Something is going on with the latest update to the application.

Fresh install on my new LG G6 and right after logging in, I get this same error and can't download any content. Will try removing the app and installing again.

Same problem here. I downloaded and installed GL app. It won't download content. Tried again this morning - still get "Failed to download"
Any ideas what the problem is?

The content server went down Friday, came back up again late in the day, and apparently is down again.

My wife and I are also having this issue now with the latest update. We have Samsung android phones.
How do we get the app developers to take a look at this and fit it?

Another post reports that the content servers went down again this morning (Thursday) and that they should be back up within an hour.

Just updated to 4.1.1.8 and I found that I cannot download from the scriptures and Jesus Christ sections. Other than that I can see and download almost everything else. My wife updated her phone (same device and build) 3 weeks ago and does not have a problem. I've deleted the cache and the data and uninstalled the app 3 times over the last two days. Any Suggestions? Is there a problem with the server?

Android 5.0.1 on Galaxy S4

garyknelson wrote:Just updated to 4.1.1.8 and I too could not download any content. My wife updated her phone (same device and build) 3 weeks ago and does not have a problem. I've deleted the cache and the data and uninstalled the app 3 times over the last two days. Any Suggestions.

Android 5.0.1 on Galaxy S4

This isn't an app problem, it's a content problem – in this case, deleting and reinstalling the app won't make a difference. The content should be back up on the server shortly (some of the content is already back).

Both my wife & I are seeing "Failed to download []" - Note, nothing in the braces. So that's like, 'I tried to download nothing and couldn't'. This seems to have just recently started. I also deleted the Gospel Lib App and re-installed it just before this when it came up with the 'blue moving line' for about an hour and refused to do anything else. So I'm guessing this is a glitch in a new release that will - hopefully - soon be addressed, by someone.

Same thing for me. I've also done the uninstall/reinstall thing and no luck. I'm working from an Amazon Kindle Fire 7 (7th gen). I've even gone through and removed individual titles and tried syncing and still getting the same error. Hoping not to have delete all my titles and install them one by one.

Doesn't look like we've discovered the solution or cause yet?

The "Failed to download []" message will be fixed in an update to the Gospel Library app, either this week or next. In this case, it is in fact an app problem, not content. It has been fixed for beta users already, if you're on the beta for Gospel Library.