remove age from LDS account

22 postsstarted by 528172664 7,217 viewsoriginal topic

New Member
#1
How do I remove age (00) as it appears after my name on Tools?
New Member
#2
on my LDS tools when I bring up my name on Ward Directory it states my name (90) and age right next to it? how do I remove?
Community Administrator
#3
528172664 wrote:on my LDS tools when I bring up my name on Ward Directory it states my name (90) and age right next to it? how do I remove?
There are two reasons you could see an age on the Ward Directory:
  • Because you're looking a person in your household, and you have the right to see your household's details.
  • Because you are a ward leader who by virtue of your calling have permission to see members ages.
But rest assured that the fact that you can see your age does NOT mean that regular members of the ward can see it, too. Only ward leaders (and a small set of stake leaders) can see it. So you don't have to worry about it -- there is nothing to remove.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#4
Your birthdate is a required field of your membership record, and your LDS Account pulls from your membership record, so there is no way to remove it.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#5
Visibility of age and other personal information on the LDS Tools app should be at the discretion of the individual member whose information is being displayed. Their information, their choice. There's no good reason to display every member's age. If a ward leader needs to know a specific member's age, there are other ways to get it. The argument that only ward and stake leaders can see this information is short sighted. Leadership and clerk callings rotate regularly, and before long half the ward knows your age and other personal info. Am I being overly sensitive? Maybe, but that's not your decision. Or the Bishop's decision. Or the Church's decision. It's my information and my decision. And it's sad that the only way to get my age off the latest ward clerk's iPhone is to get my permanent church records removed.
Community Moderators
#6
swatts529 wrote:And it's sad that the only way to get my age off the latest ward clerk's iPhone is to get my permanent church records removed.
Actually, the next time he syncs after he is released, the age information goes away. So it will be gone from the latest ward clerk's iPhone within 30 days of his release. So please consider that before doing anything more drastic.

I hear you on the privacy of personal information issue. The U.S. is far behind many other countries in this regard, but the Church does follow the laws of the land and does keep sensitive membership information private and confidential. The Church only shares it in confidence with those leaders who will be better able to serve by having it, and then only while they are currently serving in their callings.
New Member
#7
As a ward and stake clerk for over 20 years now, I've seen this issue come up again and again. Certain members do not want their personal information available to anyone, even if it's limited to just the frequently rotating group of ward leaders. More than once I've had members tell me they value their privacy to the degree that they want their records removed. While this may be a misplaced priority, privacy is inherently a significant concern and shouldn't be available to anyone but the Bishop and clerk. How can we help church IT prioritize this and get it fixed?

Note: Nowhere in the Household Visibility and Privacy Agreement (https://www.lds.org/help/support/visibi ... t?lang=eng) does it mention the sharing of birth date on that platform.
Community Administrator
#8
brucedcarlson wrote:More than once I've had members tell me they value their privacy to the degree that they want their records removed. While this may be a misplaced priority, privacy is inherently a significant concern and shouldn't be available to anyone but the Bishop and clerk. How can we help church IT prioritize this and get it fixed?
In this situation, I'd suggest the stake president discuss the situation with his "upline". Ideally with requests for name removal in hand to explain the situation.

This isn't something that "the developers" decide. The business rules are handed down from the leadership in consultation with the legal department. You have to get this to the priesthood leadership to get any action. The developers may have the "keys", but doubt they have the authority to make the desired change.

This forum is primarily user-to-user help. The decision-makers you need to talk to do not read what's posted here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#9
Thanks for the direction!
New Member
#10
swatts529 wrote:Visibility of age and other personal information on the LDS Tools app should be at the discretion of the individual member whose information is being displayed. Their information, their choice. There's no good reason to display every member's age. If a ward leader needs to know a specific member's age, there are other ways to get it. The argument that only ward and stake leaders can see this information is short sighted. Leadership and clerk callings rotate regularly, and before long half the ward knows your age and other personal info. Am I being overly sensitive? Maybe, but that's not your decision. Or the Bishop's decision. Or the Church's decision. It's my information and my decision.
I totally agree! I was horrified to learn that all of my details, including my address, are included on LDS Tools! I have a personal safety situation, and this is UNACCEPTABLE! Nobody asked my permission to have this information published. I have my name kept private from the electoral roll because of my situation, only to find my address displayed publicly for ANY member to access! This is so wrong.
Community Administrator
#11
Age is only displayed for select leaders (typically, member if the ward council).

You can restrict your address by going into the on-line directory. Select "My Household" on the left. On the right, select "Edit" and modify the settings.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#12
LBLoisLane1 wrote:
swatts529 wrote:Visibility of age and other personal information on the LDS Tools app should be at the discretion of the individual member whose information is being displayed. Their information, their choice. There's no good reason to display every member's age. If a ward leader needs to know a specific member's age, there are other ways to get it. The argument that only ward and stake leaders can see this information is short sighted. Leadership and clerk callings rotate regularly, and before long half the ward knows your age and other personal info. Am I being overly sensitive? Maybe, but that's not your decision. Or the Bishop's decision. Or the Church's decision. It's my information and my decision.
I totally agree! I was horrified to learn that all of my details, including my address, are included on LDS Tools! I have a personal safety situation, and this is UNACCEPTABLE! Nobody asked my permission to have this information published. I have my name kept private from the electoral roll because of my situation, only to find my address displayed publicly for ANY member to access! This is so wrong.
We have a retired LEO who does not want his address published so I removed the address from the record. That way nobody at all can see the address.
Also there is a preferred name option which will allow you to use a different name. The preferred name will show on most but not all lists.
Assistant Ward Clerk
Church Employee
#13
LBLoisLane1 wrote:I totally agree! I was horrified to learn that all of my details, including my address, are included on LDS Tools! I have a personal safety situation, and this is UNACCEPTABLE! Nobody asked my permission to have this information published. I have my name kept private from the electoral roll because of my situation, only to find my address displayed publicly for ANY member to access! This is so wrong.
Go to the online directory and set your visibility to leadership only.
New Member
#14
Thank you for your suggestion. I do appreciate it and did that HOWEVER the situation remains that people (including leaders) who do not have any right to have access to an individual’s personal information, are given access to this without that person’s permission. It is a serious breach of privacy, and so wrong on so many levels. I find it hard to believe this is even legal! (I’m not from the US.)
Senior Member
#15
https://www.churchofjesuschrist.org/leg ... country=go
You submit personal data to us when you join the Church, seek Church ordinances, request Church materials, request access to Church tools or services, or engage in other interactions or communications with the Church. When you interact with the Church, we generally process name, birth date, birthplace, telephone number, email address, physical address, photo, gender, donation/payment information, and so on.
Dana Repouille, Plattsmouth, Nebraska
New Member
#16
How can I request my age not be made public to ward council members? Can the ward clerk change that setting?
Community Administrator
#17
There is no such setting. At least that I'm aware of. The per the church manual, the ward council is responsible for the well being of all ward members.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#18
I understand these privacy concerns, there are a variety of valid personal reasons members have for wanting their data more private than it is. However posting those concerns here is not going to change anything since this is a user-to-user forum, and nobody here has the ability to effect changes in policy.

For reference, GHB 33.9.1.3 is the only place in the handbook I know of where this is addressed (but I may have missed something), and the Privacy Policy as of 04-06-21 is a more complete statement. There's also info at the bottom of the notice for anyone wishing to directly contact the church's Data Privacy Office.
New Member
#19
I want to change my age
Community Moderators
#20
dolettebole wrote: Sun Feb 01, 2026 3:41 am I want to change my age
If you mean that your date of birth is incorrect on your membership record, please contact your ward or branch clerk. It is possible the bishop or branch president might want to see documentation of the correct date.

(Otherwise, many of us would like to be a few decades younger than we currently are, but I'm not aware of a way to do that. ;-)
Community Administrator
#21
dolettebole wrote: Sun Feb 01, 2026 3:41 am I want to change my age
Age is calculated from your birth date. Talk to your ward membership clerk about correcting your birth date.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#22
dolettebole wrote: Sun Feb 01, 2026 3:41 am I want to change my age
If you have legal documentation that shows your birth date and it is different from that on your membership record, then contact your ward clerk for him to correct it.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?